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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I haven't actually got to screen to run full report
I haven't got no information so I can relate to this
Helped me check all my information for a great deal. Thank you.
I put in a number and paid and the report disappeared
If it works on Canadian numbers then I will give it a 5*
The search is easy and the information is clearly laid out. I might not have enjoyed what I learned, but at least I have the information now.
It would have been nice to see a bit of may accurate name before spending money to find out the other amount may or may not apply
Not any info about the recurring bill!?
I want to know how to cancel future charges?
Supposedly there was a "report" generated when I signed up. But, after clicking "access this report", I discover I have to generate the report all over again! Very misleading and frustrating. I will not continuing my membership.
Awesome service and this account has shown me more about myself than I've learned in the past 39 years
Haven't used the membership yet, but am pleased with ease of submitting!
The site took 3 times to process my PayPal payment. I think I may have paid twice!
I'm very happy with the service no run around Thankyou,!
Would like more detailed information but it's okay
Some of the relatives are incorrect, only need to inquire about date of divorce to complete application for passport
You only allow memberships to start with this site. You make money off people not turning off the memebership function. Y'all suck. Eat a $#*!.
Just trying to get a background on a man I've been chatting with for the past year before it gets any more serious.
I could give a better response to this if I can first finish the transaction!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members