Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Infotracer

Infotracer

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
How would you rate Infotracer?
grey stargrey stargrey stargrey stargrey star

Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
724
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Candace P.
Unfollow Candace P.
Share Review
Report Review

H
July 7, 2020

H

Date of experience: June 7, 2020
Nevada
2 reviews
0 helpful votes
Follow kimberly l.
Unfollow kimberly l.
Share Review
Report Review

Ok so far
July 7, 2020

Ok so far

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
Follow Carmenoeos B.
Unfollow Carmenoeos B.
Share Review
Report Review

Qfghg
July 7, 2020

Qfghg

Date of experience: June 7, 2020
Minnesota
1 review
0 helpful votes
Follow Agustin H.
Unfollow Agustin H.
Share Review
Report Review

Good
July 7, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Germany
1 review
0 helpful votes
Follow Crystal L.
Unfollow Crystal L.
Share Review
Report Review

Awesome
July 7, 2020

Awesome

Date of experience: June 7, 2020
Illinois
1 review
0 helpful votes
Follow jordan A.
Unfollow jordan A.
Share Review
Report Review

Awesome
July 7, 2020

Awesome

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2020
District of Columbia
1 review
0 helpful votes
Follow Harr O.
Unfollow Harr O.
Share Review
Report Review

Good
July 7, 2020

Good

Date of experience: June 6, 2020
Minnesota
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review

Good
July 7, 2020

Good

Date of experience: June 6, 2020
Pennsylvania
1 review
0 helpful votes
Follow Patience I.
Unfollow Patience I.
Share Review
Report Review

Good
July 7, 2020

Good

Date of experience: June 6, 2020
Arizona
1 review
0 helpful votes
Follow Patrick O.
Unfollow Patrick O.
Share Review
Report Review

Good
July 6, 2020

Good

Date of experience: June 6, 2020
Texas
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Good
July 6, 2020

Good

Date of experience: June 6, 2020
California
1 review
0 helpful votes
Follow Claudia V.
Unfollow Claudia V.
Share Review
Report Review

Cool
July 6, 2020

Cool

Date of experience: June 6, 2020
Virginia
2 reviews
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Too soon to tell
July 6, 2020

Too soon to tell

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2020
California
1 review
0 helpful votes
Follow Kelly A.
Unfollow Kelly A.
Share Review
Report Review

So far so good
July 6, 2020

So far so good

Date of experience: June 6, 2020
Germany
1 review
0 helpful votes
Follow Rebekah Y.
Unfollow Rebekah Y.
Share Review
Report Review

Awesome
July 6, 2020

Awesome

Date of experience: June 5, 2020
New Mexico
1 review
0 helpful votes
Follow Andrew F.
Unfollow Andrew F.
Share Review
Report Review

Good job
July 6, 2020

Good job

Date of experience: June 5, 2020
Arkansas
1 review
0 helpful votes
Follow Wood S.
Unfollow Wood S.
Share Review
Report Review

Ok
July 6, 2020

Ok

Date of experience: June 5, 2020
Texas
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

...
July 5, 2020

...

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2020
New York
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

Good
July 5, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2020
Texas
1 review
0 helpful votes
Follow Tyra O.
Unfollow Tyra O.
Share Review
Report Review

Ok
July 5, 2020

Ok

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2020