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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Fine as long as something is found ill be happy every other sight say they find something and get your money and then tell you they aint got nothing so im waiting to see some resalts
I just paid for a report and it doesn't show me one.
Good
Awesome
They fool you. They pretend to have all the information you are looking for... and offer a low price for a 7-day membership. After you pay, they then show only trivial details, but tell you that if you want to pay more money, they will show the real information. What a bunch of liars!
Good
I am unhappy that I see I will be charged an additional fee in another week. Had this been disclosed before the initial payment was made, I'd have made other choices.
Asked about experience before. I had a chance to experience the site
Ok so far
I will notify you before 7 days to cancel the next payment due.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members