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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Awesome
Great so far was able to find everything i needed asap
Best price to find critical info on a big potential purchase
Asking for a rating before I can grow report. I am not sure if what I will receive will be accurate information
Really good app so far! If it stays as is or improves. 5 stars in future!
I thought I would get a report for a one time fee. It now looks like I have to run report again and there is a monthly fee. How do I cancel the monthly charge. I just want to pay to ~$3 I was quoted.
It very easy to get around to receive the info i needed
Helpful
Not too thrilled that you've already asked, and received my money and I haven't seen any of the product yet.
Thank you, if this works, I will have tracked down a person who has defaulted on a debt agreement.
After payment, ask me to re-enter the search info instead of getting the searching result
Like the info
I'm impressed with the amount of information and for such a reasonable price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members