Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Infotracer

Infotracer

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
How would you rate Infotracer?
grey stargrey stargrey stargrey stargrey star

Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
724
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Good
August 21, 2020

Good

Date of experience: July 21, 2020
Texas
1 review
0 helpful votes
Follow Zachary A.
Unfollow Zachary A.
Share Review
Report Review

Good
August 21, 2020

Good

Date of experience: July 21, 2020
California
1 review
0 helpful votes
Follow Jannine C.
Unfollow Jannine C.
Share Review
Report Review

Good so far
August 21, 2020

Good so far

Date of experience: July 21, 2020
California
1 review
0 helpful votes
Follow Isabel Z.
Unfollow Isabel Z.
Share Review
Report Review

Nice
August 20, 2020

Nice

Date of experience: July 21, 2020
Colorado
2 reviews
0 helpful votes
Follow Michelle U.
Unfollow Michelle U.
Share Review
Report Review

Good
August 20, 2020

Good

Date of experience: July 21, 2020
Florida
1 review
0 helpful votes
Follow Debra T.
Unfollow Debra T.
Share Review
Report Review

Good
August 20, 2020

Good

Date of experience: July 21, 2020
California
2 reviews
1 helpful vote
Follow edie O.
Unfollow edie O.
Share Review
Report Review

So far all I have entered is my cr card and the # I want a report on

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2020
South Carolina
1 review
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Share Review
Report Review

Good
August 20, 2020

Good

Date of experience: July 21, 2020
South Carolina
1 review
0 helpful votes
Follow Brandon B.
Unfollow Brandon B.
Share Review
Report Review

Good
August 20, 2020

Good

Date of experience: July 20, 2020
New York
1 review
0 helpful votes
Follow Edward I.
Unfollow Edward I.
Share Review
Report Review

So so
August 19, 2020

So so

Date of experience: July 20, 2020
Colorado
1 review
0 helpful votes
Follow Amanda Y.
Unfollow Amanda Y.
Share Review
Report Review

Tu
August 19, 2020

Tu

Date of experience: July 19, 2020
Tennessee
2 reviews
0 helpful votes
Follow Thomas C.
Unfollow Thomas C.
Share Review
Report Review

Good so far
August 18, 2020

Good so far

Date of experience: July 19, 2020
California
1 review
0 helpful votes
Follow Edwin P.
Unfollow Edwin P.
Share Review
Report Review

I inputted my info request, paid by credit card and got acknowledgment of payment.
Where is the promised info?

Date of experience: July 19, 2020
New York
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Cool
August 18, 2020

Cool

Date of experience: July 19, 2020
Texas
1 review
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

I got it!
August 18, 2020

I got it!

Date of experience: July 19, 2020
Texas
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Grat
August 18, 2020

Grat

Date of experience: July 19, 2020
Massachusetts
1 review
0 helpful votes
Follow Kathryn R.
Unfollow Kathryn R.
Share Review
Report Review

Ok
August 18, 2020

Ok

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020
Texas
1 review
0 helpful votes
Follow RODNEY O.
Unfollow RODNEY O.
Share Review
Report Review

Okay
August 18, 2020

Okay

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020
AE
1 review
0 helpful votes
Follow Anita R.
Unfollow Anita R.
Share Review
Report Review

Good
August 18, 2020

Good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020
Kentucky
1 review
0 helpful votes
Follow Jessica Y.
Unfollow Jessica Y.
Share Review
Report Review

Ok
August 18, 2020

Ok

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020