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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Too hard to find the 5-day trial offer. And the support line said 7 days for $3.99, turns out it's 5-day for 4.95. And I can't tell till I pay and log on what actually is "available"--I'm trying to search court filing records on this person nationwide. G reat ser ice if it works. --S. P.
Too much trouble with paying for product due to my old email address becoming involved,
Reviews are good and I like the BBB and Norton security. The price is affordable and the 7 day trial is also fair.
Ill be very satisfied as long as i get the information i know to be factual, if not, imma be really pissed off
Love this site
If you can't find what your looking for that will also help
Well to be honest, what ever website i clicked on said free, i didnt read the fine print I guess, it lead me to the page before this survey. I caved and paid, then this survey popped up. It asked me to rate it. I hadn't even seen what i had paid for... thats why i gave this a one star. I will be contacting my finically institution about this transaction
No comment haven't even got to see anything yet $#*!
Thank you for being so upfront about the billing, fees, and cancellation. If the information provided on the entities searched for will be as concise and user friendly as your sign up page, this will be great!. This site already blows Intellius out of the water!
No really sure about rate until i get my info on free trail
Hopeful this site will be more helpful than other ones.
!
It would be easier if the search could limit the age to within a couple of years.
I haven't received enough information to provide a rating any higher.
Is that is truly amazing is this what information among out for you no matter what you are try to find out. Love it
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1. Page requested was missing 2 difficulty retrieving password. 3 Please do not bill the requested $4.99, since I am already registered.
Told me I already eaas registered and didn't charge me so I got a temp passcode and still can't get in
Its bull$#*! that I have to pay for my own accident report when the accident wasn't even my fault. Literally dumbest system I've ever heard of.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members