On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You lied and advertised it was free then asked for my card info. This false advertising.
Ask me again later. I mean seriously... i JUST joined and got logged in. How dumb is ut to ask me when i havnt used it yet?
Just started, I will probably put more star, when I experience good thing here. But we will see.
I attempted to use this company to run a plate of a disabled American veteran only known as smokin Joe, he's in jail once again after his psych meds lapsed and his truck was still out at the casino. I needed his government name to get a tow truck operator to move. This company only looks up the license plates of newer vehicles that are worth thousands of dollars and not the cheap older vehicles of disabled American veterans there's no money in it
Thus far, legality standards are up to par, easy to use site, indepth availability of vehicle documentation needed for our Situation. Thank u for the professionalism and ease of ur guidance and help
I do not have my report yet to answer this question.
Grate servings awesome results I recommend to any one
Well I just started this but so far its awesome cause now I might actually be able to find my car that was stolen from me while I was in jail
I am optimistic that I will get what I am looking for.
Not really sure if I will be getting the report requested.
Quick and timely I will use you again in the future. Head and shoulders above the rest so far.
It's premature to comment since I haven't seen anything.
First it was $3.95 then it bills me $14.+/- next month really?
I will cancel soon after. I will give a rating once I cancel
I havent got a chance to use it yet because of these annoying questions which are making me never want to say anything good
Need the age range to reflect younger years and other ages. Didnt immediately pull up the correct individual.
I just need to get copies of my marriage and divorce records
Have not really try this site, I will tell you later
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members