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Infotracer

3.2

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From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
723
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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You lied and advertised it was free then asked for my card info. This false advertising.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2020
Illinois
1 review
0 helpful votes
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Ask me again later
October 18, 2020

Ask me again later. I mean seriously... i JUST joined and got logged in. How dumb is ut to ask me when i havnt used it yet?

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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Just started, I will probably put more star, when I experience good thing here. But we will see.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Washington
1 review
1 helpful vote
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Tremendous waste of time!
October 17, 2020
Updated review

I attempted to use this company to run a plate of a disabled American veteran only known as smokin Joe, he's in jail once again after his psych meds lapsed and his truck was still out at the casino. I needed his government name to get a tow truck operator to move. This company only looks up the license plates of newer vehicles that are worth thousands of dollars and not the cheap older vehicles of disabled American veterans there's no money in it

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2020

Cool
October 8, 2020
Previous review

Cool

Date of experience: September 7, 2020
Illinois
1 review
0 helpful votes
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Thus far, legality standards are up to par, easy to use site, indepth availability of vehicle documentation needed for our Situation. Thank u for the professionalism and ease of ur guidance and help

Date of experience: September 16, 2020
Indiana
1 review
0 helpful votes
Follow Reagan Y.
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I do not have my report yet to answer this question.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2020
California
1 review
0 helpful votes
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Grate servings awesome results I recommend to any one

Date of experience: September 15, 2020
Texas
1 review
0 helpful votes
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Well I just started this but so far its awesome cause now I might actually be able to find my car that was stolen from me while I was in jail

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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I am optimistic that I will get what I am looking for.

Date of experience: September 14, 2020
Missouri
1 review
0 helpful votes
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Not really sure if I will be getting the report requested.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Ohio
1 review
0 helpful votes
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Quick and timely I will use you again in the future. Head and shoulders above the rest so far.

Date of experience: September 14, 2020
New Mexico
1 review
0 helpful votes
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It's premature to comment since I haven't seen anything.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Virginia
1 review
0 helpful votes
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First it was $3.95 then it bills me $14.+/- next month really?

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Arkansas
1 review
0 helpful votes
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4
October 14, 2020

4

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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I will cancel soon after
October 13, 2020

I will cancel soon after. I will give a rating once I cancel

Date of experience: September 13, 2020
Illinois
1 review
0 helpful votes
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I havent got a chance to use it yet because of these annoying questions which are making me never want to say anything good

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2020
Iowa
1 review
0 helpful votes
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Need the age range to reflect younger years and other ages. Didnt immediately pull up the correct individual.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
New York
1 review
0 helpful votes
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I just need to get copies of my marriage and divorce records

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Ohio
1 review
0 helpful votes
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Have not really try this site, I will tell you later

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Wisconsin
1 review
0 helpful votes
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Great
October 11, 2020

Great. Information I needed was quick and through.

Date of experience: September 11, 2020