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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I just paid my fee, and I don't see the report on the person I wanted!
You keep redirecting me And have not give me a chance to look at anything so I cannot answer this question
Didn't have any problems with getting my payment info accepted.
It is great but I am not sure why it insists on finding me as two LL's in my name Philip when everywhere they have misspelled it I have had them correct it. It did not even find me as Philip with one L.
I filled all the information about this person and paid the fee and now it wants me to fill out the information again.
Can't give an opinion yet since I haven't seen my results
So far so good I haven't had a chance to experience it yet though
I don't agree with your billing policy. Customers should be able to purchase a single report and not enter a billing agreement.
One of the best apps for people search seen in a long time and password set up very easy
Hopefully gets me the one bit of information I need.
It has been easy to sign up and obtain information.
I do not want any additional billing. I want only a one time report and when I click on it it says this site can not be reached.
I wanted to find out if someone is married. You are reasonable and easy to use so far.
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Good serves but can trap older people who for get to cancel their subscription
O far so good, I'm just in the process of enrolling in your program. The application process is still in transit.
Your making my life so much easier and what i need to do so much quicker. Thanks
Did the initial search. I paid the initial fee... as SOON as i entered my password, the report vanished... so yes. ONE STAR so far... since that is all i've seen of your service to this point when im asked to give a rating
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members