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Infotracer

3.2

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From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
723
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Alabama
3 reviews
0 helpful votes
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Nothing to say yet except now you want to put me on a revolving account although all I agreed to was 7 days. That's shady business folks.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2020
Oregon
1 review
0 helpful votes
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Nice and easy to use and understand the information needed.

Date of experience: November 11, 2020
California
1 review
0 helpful votes
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?
December 11, 2020

?

Date of experience: November 11, 2020
North Carolina
1 review
0 helpful votes
Follow Evan U.
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Itd be nice if you included the information I am looking for, not only that but telling me you were planning on billing me before I start the search

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2020
Arizona
2 reviews
0 helpful votes
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So far it's been easy I look forward to experiencing this website for a while

Date of experience: November 11, 2020
Georgia
1 review
0 helpful votes
Follow Kimberly B.
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Quick & easy to use, great trial period, so far it's very accurate

Date of experience: November 10, 2020
Nebraska
1 review
0 helpful votes
Follow Annette C.
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Excellent and. Very pleased with prompt and very user friendly interface. I would recommend them highly.

Date of experience: November 10, 2020
Ohio
1 review
0 helpful votes
Follow Cheryl C.
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You are asking for feedback before I've seen results. I've been searching for one bit of information for a while and don't understand why it is so difficult to get a simple, straight answer from service like what I perceive - not know because I've not seen the search results.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2020
Maryland
1 review
0 helpful votes
Follow Charron L.
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I really just want the name of a license plate, but you've strung this out to be a big unnecessary production. Can't wait to cancel this subscription. I'm quickly learning who I should and should not use.

Date of experience: November 10, 2020
Louisiana
1 review
0 helpful votes
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Fast easy and I'm feeling much safer no who I'm around

Date of experience: November 10, 2020
Florida
1 review
0 helpful votes
Follow Mayted G.
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Thank you for having your service for us to be protected and feel secure to be able as a single mom make a correct judgment ahead of time

Date of experience: November 9, 2020
Alabama
1 review
0 helpful votes
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?
December 10, 2020

?

Date of experience: November 9, 2020
Washington
1 review
0 helpful votes
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This is a bit premature since all I have at this moment is a receipt for the money I just gave you.

Date of experience: November 9, 2020
Utah
1 review
0 helpful votes
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I am trying to find Dennis Lala, the nephew of my brother in law Tom Smith who was married to my sister Jackie! I am working on family genealogy and would appreciate him calling me at *******343 or contacting me at *******@yahoo.com. Thank you.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2020
Florida
1 review
1 helpful vote
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Worthless info
December 9, 2020

Terrible Service... Im convinced all these good ratings are posted by employees! Once you get to the screen you think you want,,, pop ups block your advance

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2020
New York
1 review
0 helpful votes
Follow Choudhury C.
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I got wrong date of birth, wrong address and no other information.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2020
California
1 review
0 helpful votes
Follow Jennifer R.
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I havent gad time to use this site yetsince i just joined 3 minutes ago so I dont know it it is reliable yet or if i like it. Ask me again after I do a search.

Date of experience: November 7, 2020
Michigan
1 review
0 helpful votes
Follow Margo F.
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Not sure yet but had trouble signing up for this ap.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2020
Colorado
1 review
0 helpful votes
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Haven't found out anything
December 7, 2020

Haven't found out anything. I don't wish to submit are subscribe for your services.

Date of experience: November 7, 2020
Nevada
1 review
0 helpful votes
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So far so good
December 7, 2020

So far so good. Definitely not like the cheesy rip you off sites that ask for a payment then say no additional info found. I will definitely save this site for future service if the need arise.

Date of experience: November 7, 2020