On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. Definitely not like the cheesy rip you off sites that ask for a payment then say no additional info found. I will definitely save this site for future service if the need arise.
I've not done much and received nothing yet so this request is premature
You have not given me any information yet! Let's do this
Your residence info is totally wrong. I've never lived in Texas, ever.
As soon as I sign up and place an order I'm told there's a security reach and my pswds have been exposd
I believe the first page said free report. After the search infotracer wanted payment for the search...?
I just obtained access... literally 3 seconds ago. Why ask me BEFORE i have a chance to "experience so far"
I hate it when sites do this. Its stupid. The timing of the pop-up is so annoying. I hope you're not paying for this marketing research.
It states that it is free. Your advertising is fraudulent.
Clear and straightforward, but still nervous in case there is a "catch"! Hope you are genuine and able to give correct results. Stay safe from Covid!
I am waiting to use the app. I'll let you know later.
It has been magnetic I just can't believe the accuracy thank God for this service!
Thank you for making it easy affordable and accessible
No information was given after I created my password about signing in
Easy to use & navigating are was never made easier!
Too soon to know if my money was well spent or wasted
You have to go through a lot of trouble just to check a license plate
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members