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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I don't correctly use this app an I may a trial
Payment an now it's saying I need to. Make a matter one.? I
Checked my account an that payment was subtracted...
U claim it is free report than charge today and more in 7 days?
Todo muy claro los pasos a seguir gracias
Your asking me for a rating and I haven't received any reports
Great experience so far Im hoping it's what im looking for.
Easy to use. But easy to get lost due to the amount of people with the same name.
OK, I guess, but really, it's just basic information for a higher cost than that should be.
Just got account. Do this after I read my report please.
I want to opt out. However, the electronic form asking for my first name, last name, state, and city is indicating my data cannot be found. I am getting a membership in order to make that process work.
First attempt to pay locked my screen. Had to reopen browser and repeat.
Great service! Fast found exactly what I needed! Definitely recommend!
Not enough information yet to decide how good the service is.
Too soon to give a better review have not obtained info yet to make a better rating. I've
only just made a payment and received a Receipt... maybe later.
Let me see your so call services n charges that won't leave me broke or over drawn as all the rest of this so call look up for free n still got charge $3.95. Why do you all promise free then charge to get the information look up not cool at all but I am sure Diana will never allow this to take place as nor your company please don't scam a scammer ok thanks. BAB=BRIANABATTISTA
Great app. Step by step instructions. Good information provided.
Thought i was paying 3.95 for one report. Didn't know i had to purchase monthly until too late.
Found records I did not know existed and at this point in a timeline I have prepared it was a tremendous help.
I want to make sure I"m not billed, please do not bill me any further
This is website so far has been accurate and I would recommend it to all my friends better than Carfax
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members