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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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It didn't give me any information that I needed. I expected to atleast look up any warrants that I may have, and it didn't give any of that information.
Didn't show any of my traffic violations which I have
Hi Katherine,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I asked for arrest records and if there are warrants, it says there are none and I know that is incorrect.
Hi Donna,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Expeditious retrieval of crime information was easily available on my new boyfriend
Hi Anne,
We're happy to hear that you found the information you were looking for. The team will be glad to read what you wrote. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This site has been by far the most helpful straight to the point with no hidden motive to bleed you every step of the. Thx
Hi Alma,
We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So easy to use and most importantly information I need
Hi Shannon,
We're happy to hear that you found the information you were looking for. The team will be glad to read what you wrote. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I used this site because it stated that it displayed all records of former owners, but that was not true. It only showed the most recent sale. I needed to know when my father bought the house for his taxes, not when he sold it. This is a complete ripoff. Run away!
Hi Kristina,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Haven't gotten anything but payment screen so far.
Hi Robbie,
We can confirm that you were able to create an account successfully and can see that you have run a couple of searches. If you need assistance, please call us or send an email to [email protected]. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So far the app is ok. Now if it charges me more than the $2.95 I will rethink my answer
Hi Debra,
Thank you for taking the time to give us a review. We can confirm that your account has been canceled. Rest assured, our company will no longer bill you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So far, I am not getting any information on the people I am looking for. And these are people I know. You have no vehicle information, no asset information, you have businesses that they do not own, and so forth...
Hi Crystel,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I tried typing in the information and it showed that it had found all the information in every section on the search. After I paid it then said no results found.
Hi Jeffery,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This only took my money and gave me no information. It didn't even give me the information that it showed me at first to get me to buy the report. Waste of money and time.
Hi Victoria,
We're sorry to hear that you could not find the information on our site. Upon checking, I can see that you were able to contact customer service, and we sent you a new report. Were you able to receive it? If not, please let me know, and I'll be more than happy to help. You can give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You cheated. I can not get the owner name. You said it was free it is not. I am not paying
Hi Susan,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This is fake! I typed in info to search and report was found but as soon as I pay no report is found.
Hi Jessica,
We sincerely apologize for what happened. I sent you an email about the License Plate you were searching for. I hope you were able to receive it; if not, please email us at [email protected] for assistance. Rest assured, I'm here to help you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This is great. The exact information I was looking for. Thanks!
Hi Clifford,
We're happy to hear that you found the information you were looking for. The team will be glad to read what you wrote. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The owner's name was not listed in the report and it should have according to your own terms.
Hi Julia,
We sincerely apologize if we could not provide the information you needed. I see that you have already contacted us, and we have provided a refund. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services in the future.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's been difficult get past the subscription stage so I don't really know why you're asking this question so yeah Lala lala lala lala lala lala lala lala hope that Swift
Hello Amanda,
Thank you for taking the time to give us a review. If you need assistance, especially with your searches, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I expected to get the registration and ownership of the car. I will never use your service again.
Hi Cass,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. I have also processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Report contains a lot of junk information about other people, doesn't search multiple states, doesn't include information I know exists.
Hi Larissa,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Always shady practice to get your info and money and provide menial, meaningless information. I paid for the information I needed. Owner information. This vin showed up on my name and I haven't the first clue as to where it come from. So kiss it! Can't even pay for quality information these days. Shame on you all!
Hi Frankie,
We sincerely apologize if you did not receive the information you need. I sent you an email with a report attached about the VIN you were searching for. I hope you received it. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tanisha,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315