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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Show nothing for my IP address. No reason given why. Nothing. Not helpful.
It should only show the specific person ur looking up not everyone with the same name
Hello Lacey,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Melani,
We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Great wonderful and great best thing about it? How wonderful it was yeah it was amazing loved every bit yep it was great cannot wait to return home to tell mother how great my experience was so fun yes amazing loved it thanks
Hello Adriana,
Thank you for your amazing review. We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was trying to get my husbands driving record. This information was not available with a basic membership. I am not sure if the primium membership or not..
Hi Rachel,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paid for report and so far pretty much everything says no information!
Hi Nancy,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Pay first, then be told there are no records. That's messed up. If there are no records the consumer, me, should be informed of that before paying for nothing. That's scam worthy. Very disappointed and not only have you lost me as a future customer, I'll be sure to post this on my social media accounts so you all of my friends won't make the same mistake. Wow.
Hi Geoffrey,
We sincerely apologize if you could not get the information you needed on the site. Please note that the preliminary search accesses people's databases to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member's area based on the same search parameters.
I can see that you have already contacted our chat support, and a refund has been processed. Please expect the funds to reflect in 3 to 5 business days. If you need further assistance, don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
False advertisement, doesn't actually give you any real info even after you pay. $#*!ty
Hi Alexis,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Information is not entirely correct and theres A LOT missing. It shkuld be available considering theres CPS cases on the searched name
Hi Desarae,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Bringing up everyone elses records does not pertain to who i am researching
Hi Catherine,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi J,
We're happy to hear that you're satisfied with the customer service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You say the owner of the car will be in the report but there is no owner of the car in the report this is cheating
Hi Omer,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Please also expect the funds to reflect in 3 to 5 business days.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Bought the search to look up my mom's death records from Drain, Oregon. You indicated that you had information on her but AFTER I paid, there was NO REPORT available. So I did a search on her husband at the time and there was NO INfo available on Him either:-(. So I've done a search on ME to make sure this isn't a complete scam site... and I have found SOME info on me. (very disappointed - as I REALLY need info on my dead mother and I cannot find any. This was my last resort to find SOMEthing -- and you tricked me into paying by saying that you HAD something on her.)
Hi Rose,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Excellent found out what I was looking for the person was a scam artist as they wanted to me to send over money
Hi Marie,
We're happy to hear that you were able to find the information you needed to keep from getting scammed. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I'm glad this service is around, and you ask for such a reasonable fee without much hassle. Unfortunately, the IP of a hacker that has been trying to Brute Force hack my computer all day is coming from a lake according to the coordinates. It was worth a shot, but I almost suspected one of my neighbors.
Hi Austin,
Thank you for this comprehensive review. We're happy to hear that you find our service helpful. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It's been nice after payment I was able to find my vin number
Hi Gina,
We're happy to hear that you were able to find the information you were looking for. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
There are current arrests on this person at least 17 and there are at least 56 prior convictions and only 1 is shown.
Hi Mary,
We appreciate your feedback, and we're sorry to hear that the information you received was incomplete. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The info you gave me is not the correct information.
Hi Ashley,
We're sorry if the information you received was incorrect. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You suck! You told me you had information and when I paid for it you gave me none so I want my money back I'm canceling the service right now
Hi Joseph,
We're sorry to hear that you could not find the information on our site. We went ahead and canceled your account to keep you from getting charged. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It was a miracle to get this information so that I can get my car out of tow.
Hi Breena,
We're happy to hear that you were able to find the information you needed. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pd w.,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received.
This usually happens if:
1. The person is using a VPN (Virtual Private Network)
2. The person has a Dynamic IP address which means his/her ISP is assigning his device a temporary IP address only. Once the device is turned off and turned back on, the IP address will change, making it challenging to find the owner.
3. Additionally, network address translation (NAT) can be used to hide an entire IP address range from the outside world behind a single internet-accessible IP address. While it's likely coming from a personal home connection, the city may be correct for the ISP, but not the actual end-user that is a subscriber of that ISP.
4. Or it has been purposely removed/blocked for privacy, confidentiality, and security reasons by an individual or the state.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Eddy
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315