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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Promised owner info - did not provide. I also had to unsubscribe from this horrible service.
Hello Frederick,
Thank you for taking the time to leave a review and I'm sorry you're dissatisfied with the report you received. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
I can see that you were running license plate searches, and we were able to provide results. Was there something wrong with the report? We would love to turn things around and make it right if we can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Mea,
Thank you for your review and I sincerely apologize if you could not get the information you needed. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I can go to dealer with this report cat paperwork still in Arizona
Hello Dianna,
Thank you for the 5-star review! We're delighted to hear that you found the Arizona title report on our website. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I got the information that I needed quickly and at a fairly low price.
Hello Sylvia,
Thank you so much for your kind words. It's fantastic to hear that you had such a positive experience! We're thrilled that you got the information that you need quickly and at an affordable price. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The customer service team (Vincent) was outstanding and provided the support I needed. I would recommend Infotracer to my friends.
Hello Brian,
Thank you for the 5-star review! It's wonderful to hear that you had such a positive experience with our customer service, especially with Vincent! Vincent is one of our best agents and he's always on top of his game, assisting our customers. He is truly a gem to have on our team! Thank you for recommending us to your friends.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I want the address of the registered owner, you $#*! wipe mother $#*!ers,
Hello Mark,
We appreciate you leaving a review and I’m sorry you did not find the information you were looking for.
I ran the search on my end and was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state. To learn more about where we get data from, please visit https://infotracer.com/faq/.
Please be advised that your account is active and will renew on September 22,2023. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Alright for the price I suppose, would of thought you would of been a bit cheaper though but I suppose that's the current rate to access information these days
Hello Nathan,
Thank you for your feedback! We appreciate your honest assessment of our pricing. We understand that affordability is an important factor for our customers, and we continuously strive to offer competitive rates while maintaining the quality of our services. Your input is valuable to us, and we'll keep working to to continually improve our offerings to ensure that you receive the utmost value when accessing information on our website.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Completely inaccurate or not up to date information
Hello Jessica,
We appreciate you taking the time to leave a review and I apologize for any inconvenience you've experienced due to inaccurate or outdated information. Please know that we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or give me a call at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This tool is not giving any current owner information. This is the reason for my search.
Hello Kenneth,
Thank you for your review and my sincere apologies that we were not able to provide you with the vehicle's owner's information.
I ran the search on my end and was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
Since we were not able to provide any information, I went ahead and processed the cancelation and refunded the $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Said bike had no lien on it and that's what I was looking for. I hope it's accurate information
Hello Matt,
Thank you for the 5-star review! It's great to hear that you found the information you were looking for on our website. We understand that accurate information is crucial, especially in such matters, and we hope it helps you with your bike-related needs.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I am looking for the owner and address of this vehicle
Hello Richard,
Thank you for taking the time to give us a review and we sincerely apologize if you could not get the information you needed. I’ve checked and can see that you requested a report when you gave us a call. One of our researchers will reply in 24 to 48 hours. Please let us know if there’s anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Ariana,
We appreciate you sharing your feedback about your experience and I'm sorry you did not find the information you were looking for. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control. To learn more about where we get data from, please visit https://infotracer.com/faq/.
Additionally, insurance information is not part of our service. We can provide you with publicly available Car Title details, VIN/Plate ownership, and vehicle specifications. If you want to search for these instead, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good. Bc. Bc b. Bc. B. C bc b. B. B. B. B.
Hello Skylar,
Thank you for the 5-star review! We're delighted that you had a good experience so far. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The point of paying for this report was to review the title. Thanks for nothing!
Hello Lori,
Thank you for leaving us your feedback, and I apologize if you were not satisfied with the report. I would love to improve your experience and assist you with your search.
If you wish, we can schedule a call as soon as you are free, or you can reach out via email at [email protected]. Rest assured, we’re here to help you.
I am looking forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
There's a whole lot of info on this record that doesn't pertain to me...!
It's not bad information it's just contact information that is not associated with me at all.
Hello Brenda,
Thank you for taking the time to leave a review and my sincere apologies for the excess information that doesn't pertain to you. Please know that we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.
To learn more about where we get data from, please visit https://infotracer.com/faq/.
I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Report contained absolutely no information. Everything was blank. Very misleading. Before I purchased, said records found. Buyer beware!
Hello George,
My sincere apologies that our service did not satisfy your data needs. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.
I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Didn't find any out about what I was looking for. And the website isn't the easiest to navigate.
Hello Joshua,
Thank you for your review and I'm sorry to hear about your frustrating experience while using the website. I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
My experience with Infotracer was delightful. Not only did I get the information that I was looking for in a fast and thorough way, my followup conversation with Jomarie was friendly, courteous and professional. Thank you.
Hello Claire,
Thank you for sharing your positive experience! We're delighted that you found Infotracer to be a valuable resource and that you received the information you needed quickly and thoroughly. It's also wonderful to hear that your interaction with Jomarie was friendly, courteous, and professional. Jomarie is one of our best agents and is truly a gem to have on our team! It's great to know that Infotracer has been a godsend for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Splotchy information. Doesn't even include drivers license for a cab drive, business name for business.
Hello Sharon,
We appreciate you leaving a review, and I’m sorry you did not find the information you were looking for. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
To learn more about where we get data, please visit https://infotracer.com/faq/.
Additionally, as of the moment, a driver’s license is not part of our service. We can only provide publicly available Commercial Driver’s License (CDL) information, Traffic/Ticket Citations, DUI, DWI, and criminal records resulting from traffic violation offenses. I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315.
I look forward to hearing from you. Have a great day ahead, and stay safe.
Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James,
Thank you for this excellent review! We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315