InfotracerReviews 29,994

Hello Abra,

Thank you for taking the time to leave a review, and I'm sorry our service did not satisfy your data needs. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Denisha,

We appreciate your feedback and are sorry you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Ashley,

We're delighted to hear that you love our service and that it's been a valuable resource for you. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.

If there's anything else you'd like to know or if you have any further questions, please don't hesitate to reach out. We're here to help. Have a wonderful day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello James,

Thank you for sharing your feedback with us. We're glad to hear that you received the information you requested. We apologize for any oversight regarding the premium offer. We always aim to provide you with the best options available, and we appreciate you bringing this to our attention. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Ida,

We're sorry to hear that you were unable to find the information on our site. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.

We would love to turn things around and help you out. If you wish, we can schedule a call as soon as you are free, or you can contact us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Cindy,

We're genuinely sorry to hear about your dissatisfaction with our service. We understand your frustration, and we'd like to address your concerns. Please know that the $30 charge was for a yearly subscription, which provides unlimited access to our services for an entire year. At the same time, the $15 is for Premium reports, which are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.

We source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control. To know more about our services and where we get data, please visit this link: https://members.infotracer.com/customer/faq.

We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call as soon as you are free, or you can contact us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello James,

We appreciate your feedback and are pleased to hear that you've noticed an improvement in our service. We're constantly working to enhance the quality of our offerings, and it's heartening to know that you've experienced a positive change.

If there's anything specific you'd like to share about your recent experience or if you have any suggestions, please feel free to let us know. Your input is invaluable in helping us continue to improve. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Beth,

Thank you for your positive feedback! We're delighted that you found our service easy to use. We work hard to meet your expectations and are happy to hear we hit your mark. We hope that you will also recommend us to others.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello David,

Thank you for sharing your experience with our service! We're delighted to hear that you found our platform efficient and cost-effective for verifying your motorcycle's information. It's great to know that you found the information on our website within minutes. Providing quick and accurate information is one of our top priorities, and we're thrilled that we could assist you in a timely manner.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Rachel,

Thank you for the 4-star review and I'm sorry you did not find the information you were looking for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jacob,

Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!

Please reach out to our Voice of Customer Team at [email protected] with any further comments or suggestions you wish to share. Have a great day and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Antonio,

I appreciate you leaving a review and I'm sorry that you found the information lacking and irrelevant. As a public records provider, we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control. Rest assured, we constantly update our information from time to time, so you can always check back for newly updated ones.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Please be advised that your account is active and will renew on September 28,2023. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Roger,

Thank you for leaving a review and I'm sorry our service did not meet your data needs. Please know that we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control. Rest assured, we constantly update our information from time to time, so you can always check back for newly updated ones.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Susan,

We appreciate you taking the time to leave a review and my sincere apologies for the confusion and for any inconvenience this has caused. Please know that the notifications regarding additional fees
For the Premium Reports are optional add-ons only. Although the premium report may provide additional vehicle specification details, your regular subscription will be able to determine vehicle ownership if it is available publicly. Nonetheless, you can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I can see that you've already reached out to our customer service and a custom report has been sent by one of our research experts. Was there something wrong with the report? We would love to turn things around and make it right if we can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello James,

Thank you for taking the time to give us a review and we sincerely apologize if you could not get the information you needed. I do see that we have forwarded a ticket to our research team. One of them will get back to you within 24 to 48 hours.

I can confirm that your account is canceled. Rest assured, our company will no longer bill you. The payment made will allow you access until September 28,2023.

Please let us know if there’s anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Pamela,

Thank you for your review and I'm sorry our service did not satisfy your data needs. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I can see that you were trying to find information on a VIN. I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Brittany,

Thank you for your review and I'm sorry you're dissatisfied with the report you received. I can see that you were running a search for a License Plate. I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Please be advised that your account is active and will renew on September 28,2023. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315