InfotracerReviews 30,014

Hi Richard,

We sincerely apologize if you were unable to find the information you needed on our website. Something like this, we don't want our customers to experience. If given a chance, we would like to turn things around to help you find the information you needed.

If you want, we can schedule a call the soonest you are free or you can reach out to us via email at [email protected]. Rest assured we're here to help you.

We look forward to your response. Have a great day ahead and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Michael,

We're sorry that you were dissatisfied with the report you received. I have requested for our Research Team to send an expedited report on the current mileage of the VIN you are searching for. Please expect an email from them in 1 to 2 hours. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Kristin,

We sincerely apologize if you were unable to find the information you needed on our website. Something like this, we don't want our customers to experience. Rest assured, we will do our best to further improve our services. I have also reviewed your account and can see that you have reached out to customer service and we have processed a refund. Please expect the funds to reflect in 3 to 5 business days.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Gene,

We're sorry to hear that the report you received was inaccurate. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions that we are not in control of. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing any searches or subscriptions. Nonetheless, please be reminded that we constantly update our information from time to time, so you can always check back for newly updated ones.

We try our best to provide the most accurate information, however, these records we have are from different public sources. We do not own it and we do not have control of its content. I hope you understand. To know more about the services we offer, and where we get data from, please visit this link: https://members.infotracer.com/customer/faq.

If given a chance, we would like to turn things around to help you find the information you needed. If you want, we can schedule a call the soonest you are free or you can reach out to us via email at [email protected]. Rest assured we're here to help you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Renee,

I'm sorry to hear that you were dissatisfied with the report you received. I would like to help you out in looking for more information about the searches you made at no extra cost. Rest assured, I'll be here to help you out.

To make it easier for you, we can schedule a call the soonest you are available or tyou can email at [email protected] and I'll be the one to respond to you personally.

Looking forward to your response. Have a great day and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Roderick,

I'm sorry for the bad experience you had while using our services. I noticed that you were not able to take advantage of the Premium Report you have purchased. I have made the necessary adjustment on your account. Please log in to the site and do the search again. If there are still no additional information, please give us a call or send an email to [email protected]. Rest assured, we will help you get a refund.

Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Mitch,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Teri,

Thank you for your feedback. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions that we are not in control of. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing any searches or subscriptions. Nonetheless, please be reminded that we constantly update our information from time to time, so you can always check back for newly updated ones.

We try our best to provide the most accurate information, however, these records we have are from different public sources. We do not own it and we do not have control of its content. I hope you understand.

We would love to help get you the information you need. Please give us a call or send an email to [email protected]. Rest assured, we're here to help.

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jennifer,

We're sorry you were dissatisfied with the report you received. We would love to turn things around and try get the information you need. Please give us a call or send an email to [email protected]. Please know that we have also canceled your account as requested. Rest assured, our company will no longer bill you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Julie,

We're sorry to hear that you got charged for the renewal of your account. I've checked and can see that you have already reached out to customer service. We have processed a refund today, 01/28/2024. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Phil,

I'm sorry if you did not find the report you received useful. I have requested our Research Team to find more information on the License Plate you are searching for and you should receive an email from them within 1 to 2 hours. If we are unable to provide the information you need, please give us a call or send an email to [email protected]. Rest assured, we will help you get a refund.

Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Herman,

Thank you for sharing your feedback and I'm sorry we were not able to provide you with the information that you needed. Please know that we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Nicholas,

I apologize for any inconvenience this has caused you. Please know that that the notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

Additionally, although premium reports will provide additional information, the availability of the data still depends on what was additionally gathered publicly. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

I can see here that you were running a search for a License Plate/VIN, and I sincerely apologize, but I could not find any additional information on your request within our database. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I refunded the fee of $ 9.95 for the Premium Report. Please expect the funds to reflect in 3 to 5 business days. Please note that your account is active and will renew on February 2,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Robert,

Thank you for your review and my apologies for the confusion and for any inconvenience this has caused you. Please know that the notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I can see that you've reached out to our customer service and we added a premium VIN report to your account.

You were trying to find information on a VIN, and we were able to provide results. Was there something wrong with the report? We would love to turn things around and make it right if we can.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello No N.,

I appreciate you leaving a review and I'm sorry our service did not satisfy your data needs. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Since we were not able to provide any information, I went ahead and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.

Rest assured; we will continue to improve our service. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jabbar,

Thank you for taking the time to give us a review and we sincerely apologize if you could not get the information that was promised. Please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to confirm that the information exists in the United States. It may not match the search results obtained in the member’s area based on the same search parameters.

I’ve checked and can see that we have forwarded a ticket to our research team. One of our researchers will reply in 24 to 48 hours. Please let us know if there’s anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Lea,

Thank you for sharing your feedback and I'm sorry you're dissatisfied with the report you received. Please know that we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Mariah,

We appreciate you leaving feedback and I'm sorry we were not able to provide you with the information that you need. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315