InfotracerReviews 30,005

Hello Will,

Thank you for taking the time to give us a review, and we sincerely apologize if you could not get the information you needed. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people's databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Premium Reports are optional add-on services only that are separate from your subscription. You can exit the pop-up notification, which will continue running the search without additional fees.

We want to turn things around and assist you in getting the information you need at no additional cost. If you wish, we can schedule a call as soonest you are free, or you can contact us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Pamela,

I'm sorry you were dissatisfied with the report you received. We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://infotracer.com/terms/.

We can confirm that your account has been canceled as requested. Rest assured, our company will no longer bill you. We would love to turn things around and get the information you need. Please give us a call or send an email to [email protected].

We look forward to hearing from you,
Zyra
Voice of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Joanne,

Thank you for leaving a review, and I'm sorry our service did not meet your data needs. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people's databases to verify that the information exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

We would love to turn things around and make it right. Please reach out to me at [email protected] or call me at +1 833-922-2315. We look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Christie,

We appreciate you leaving a review, and I'm sorry our service did not meet your data needs. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I want to turn things around and help you get the necessary information. If you'd like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we're here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jessica,

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our service exceptional and fast. Providing excellent customer service is our top priority, and we're delighted that we could meet your expectations.

Your recommendation means a lot to us, and we genuinely appreciate your support. If you ever need assistance in the future or if there's anything else we can do for you, please don't hesitate to reach out. We're always here to help.

Thanks again for choosing us, and we look forward to serving you and your friends in the future!

Best regards,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jamie,

We apologize for any inconvenience this has caused you. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Kristen,

Thank you for your review and I'm sorry you're dissatisfied with the report you received. Please know that we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured; we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Sheila,

We apologize for any confusion regarding your subscription. We understand your concern and want to clarify that you received a discounted rate compared to our usual monthly subscription price of $24.95. We aim to provide value to our customers and offer various subscription options to suit their needs.

Meanwhile, Premium reports are optional add-on services, separate from your subscription, for an additional fee of $9.00-$25.00 per report. We have to pay a fee to access these extra and highly sensitive data, which is not available anywhere else.

That said, I want to turn things around and assist you with your search at no extra cost. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Kriston,

Thank you for sharing your feedback, and I'm sorry we could not provide you with the information you requested.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or give me a call at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Maksym,

We apologize for any inconvenience this has caused you. Please be advised that you were billed the monthly fee because we did not receive a cancellation request before the trial period ended.

On our checkout page, prior to the final billing step, the purchase terms and conditions and a detailed summary of the selected package, including the cost and duration of membership, are provided and must be approved/acknowledged for the purchase to be completed.

Nevertheless, we assure you that your account has been canceled, and since you haven't used the service beyond the trial, we issued a refund of $ 24.95. Please allow 3-5 business days for the funds to be returned to your account.

Considering the refund, please be advised that you have been removed from our email listings and your login has been deactivated. If you need further assistance, please don't hesitate to contact us. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Daniel,

Thank you for your feedback, and I apologize for any inconvenience this has caused you. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured; we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Iván,

Thank you for the 5-star review! We're glad to have been able to assist you promptly! Our team is dedicated to helping you find the information you need, and we're pleased to hear that you received a quick response from our support team.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Arica,

Thank you for your review and I'm sorry our service did not meet your data needs. Please know that we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Please be advised that your account is active and will renew on March 28,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Winnie,

I appreciate you leaving a review, and I’m sorry you didn't get enough information on our website. I also ran the search on my end and was also unsuccessful. It could be that the VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Please be advised that your account is active and will renew on March 27,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Monica,

Thank you for sharing your feedback and I'm sorry our service did not meet your data needs. I understand how frustrating it must be not to get the accurate information you need. Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

I can see that we have issued a refund of $ 9.95. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Alejandro,

Thank you for taking the time to leave a review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!

Please contact our Voice of Customer Team at [email protected] with any further comments or suggestions you wish to share. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Lisette,

Thank you for leaving a review, and I sincerely apologize that we could not provide you with the information you're looking for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Upon checking, one of our team members emailed asking for information to reinstate your account and continue your searches.

We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Robert,

I'm sorry you're dissatisfied with the report you received. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Chicken,

Thank you for your review and I'm sorry our service did not meet your data needs. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured; we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Raven,

Thank you for leaving a review and I'm sorry we could not provide you with the information you needed. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

Additionally, we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

I can see that you’ve reached out to our customer service and were given a refund. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315