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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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Thank you so much for the lovely sarees.I'll definitely purchase again. Thank you 😊
My item arrived right on time. I needed the item for a wedding and it was a last minute decision.
Hello Sarita N.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Beautiful and affordable attire for our friend's Sikh ceremony.
Hello Kristen M
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered for my girlfriend she is looking very stunning fabric is also very good and comfortable overall very good experience after buying.
Hello Nikhil G.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
This saree is very best and good fabric using this company made great design for wedding you choice many design and buy one time and wear this saree u ask againg and buy again
Hello Narendra Singh S.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
This dress is so poorly sewn. It's just good enough to throw away. Disappointed in the quality. So upset and now have nothing to wear!'
Hello Nancy K.
Please accept my sincerest apologies on behalf of everyone on the team.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Colis arrivé dans un état impeccable
Livraison rapide
Mais les taxes à l'arrivée sont un peu excessives
Hello Colis
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The website was very informative and easy to use. The shipping was very fast!
Hello Laura Y.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Final Edit 02-11-2025
The team is nice and professional. They have returned me $125 back on my credit card.
This makes up the cost of fixing the blouse.
It took many weeks, and lots of emails. Lots of haggling from $30 upto $125.
If this was my business, I would not make my customer go back and forth so much. However i really appreciate the service team. Their emails were always polite and respectful.
As mentioned previously to them, if they had paid back even 50% of what it cost me, I would have completely deleted my review and replace with a shiny 5 start review. So I cannot delete old review but definitely want to mention that the team emailing me has been very polite.
Good bye.
EDIT 02-06-2025
They team has been very nice and trying to help me once I reached out to them.
I appreciate it. This is good customer service.
They have finally offered me $125 to compensate for what I paid to get blouse repaired. I will also update this when I get the refund.
I do wish they had refunded me at least half the cost and I would have completely deleted this thread to replace with 5star reviews, and continue to shop with them in future. But I am again thankful and recognize their effort.
EDIT 02-05-2025
So after many emails back and forth, I have been offered $100.
They offered to replace my saree at no cost but the event has already passed so it would be useless.
They also offered to return my saree money but not the customs duty charge which is about $140 so that is useless.
I asked them to pay be $125 only for the cost that I paid additionally to repair the blouse - not for the saree pleats which my mom helped me for free of course... but they have offered to pay $100 in exchange for the updated review.
I will update it further once I am paid.
Thanks
EDIT - I have lost several hundred dollars and they are asking me to change my order for a refund of $30. This is so shady and unprofessional. I am not here to make $30 for a saree that cost over $500 including the cost of saree, stitching, and customs duty. These people are very irresponsible and just looking to fix their mistakes with $30 refund. The blouse is a joke and completely wasted. The measurements were completely off and they stitched it to someone else's size.
I had a great experience last year. So I decided to order a more expensive banarsi silk saree for a wedding. With stitching and delivery and customs duty, it cost me $500 Canadian dollars. The blouse was stitched much shorter than my size, the sleeves were much wider than my size. They also made 2 inch slits on either side of blouse!
The worst part was the pleats. There were 3 pleats that were all stitched with one stitched on top of each other. Last time it was stitched correctly and pleats were spread over the width of 1 hand.
I have to open and literally restitch the pleats. So bad experience.
Material is nice. Stitching is so bad. They know no one will come from Canada after spending over $500 so they just stitched a clown show and mailed it. I had to get everything opened and make it wearable.
Didn't get the order on time when I asked alway vary late sending by store n n mixed up my order I have to call several times n every one tell different things
Hello Sudina L.
We're sorry to hear that you had an unpleasant experience with us. This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused.
We will address this with our staff and take steps to ensure that all customers receive the assistance they need.
Your input is crucial to us and we're grateful for the opportunity to improve."
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hello Alice N.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Happy with my purchase and delivery time.
I am a long time customer of this site and great experience every time
Hello Radha V.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I buy several outfits every year and last year I bough 3 dress and 3 saree.One saree was $88+ and turned pout to not matching picture and/or qaulity I do not like it
Hello Shormin C.
Thank you for taking the time to share your experience. This is not how we aim to run our business. We’re currently making adjustments to make sure it doesn’t happen again. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Still waiting for the saree
Let me know why there is a delay.
Hello Faye M.
Thank you for sharing your experience with us. We’re working to resolve this issue right away. If there’s anything else we can help you with in the meantime, please contact us here at below email id.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Great communication and customer service. Respond very quickly with any queries.
I wanted to make changes to the style of my outfit and they accommodated very nicely. The measurements were perfect as always. Love the craftsmanship and quality. Product was received very quickly with continuous updates. I have bought many outfits for myself and daughter and will continue to do so.
Thank you Thank you Indian Wedding Sarees.
Hello s p.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Bit disappointed with this purchase. Stitching already coming off and haven't even worn it yet. Did a custom order (to my size) and added prestitched saree, added all the measurements. But blouse came completely different to what is shown in picture. Didn't have time to return this blouse, but will probably never order from here again.
Hello Sandra H.
Thank you for taking the time to share your experience. This is not how we aim to run our business. We’re currently making adjustments to make sure it doesn’t happen again. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am giving it a 4 🌟 as it would be helpful to have a zip.
Hello Catharine D.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
It was perfect as expected. Measurement was perfect, Overall I was happy with my purchase
Hello Neelam R.
We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The quality of the fabric is not good, for $60+ I was expecting a much better quality.
Update: The seller is responsive and reached out to me to fix this. I will post more updates here.
Hello Pranil K
Thank you for sharing this honest feedback. We apologize for not meeting your expectations.
Please know that our team is working to prevent this from happening again.
I’m familiar with your situation, and I apologize for the inconvenience this has caused. Please know that I’m working to resolve the issue and provide you with more updates.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Item came out exactly as advertised…beautiful and great quality.
Hello Kathleen B.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Garima P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com