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IndeedReviews 978

1.8

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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
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Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

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District of Columbia
1 review
3 helpful votes
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I had the same experience. I signed up for $50 free services. All but 1 of the 100 resumes I got were even remotely close to what I was looking for. The I noticed charges on my credit card. I'm still trying to get them to stop charging my card and refund the money.

Date of experience: March 11, 2013
Louisiana
1 review
4 helpful votes
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Indeed is trolling the web looking for business by offering a "$50" credit for employee search. They charge the poster $0.50 per applicant who responds. Great--I thought I would post a job with a $50 limit and could potentially get 100 resumes to review. They do ask for a credit card number, which I blithely provided. What I didn't realize is that the scam states somewhere in the agreement that the $50 credit is only for the FIRST 30 DAYS. That means, that if you don't get 100 applicants in 30 days, you will see a charge on your credit card for any applicants after 30 days until the $50 limit is reached. Found this out when I questioned a $20 charge on my credit card. The customer service rep stated that she has many irate customers with the same complaint. STAY AWAY from any company with nefarious activity!

Date of experience: March 8, 2013
New York
1 review
3 helpful votes
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My company usually use different site for job posting but then I came across an advertisement by Indeed saying they offer $50 credit if I create an account. I didn't get good results from other site so I try it out. But then I got so busy that I never looked any resumes came through indeed. I wanted to delete the job but it wasn't easy to find and I didn't want to spent time and also it showed I had balance left so didn't do anything until two months later. Now I see a charge on the company's credit card statement. I inquired about it and they said that the credit expires 30 days after the job posting. Somehow I missed it. However, this information was available only that instance and never appeared again. The customer service agent agreed that that's only time I would see.
I also asked about the balance and apparently the balance represent the charge balance not the credit balance. It didn't make whole lot of sense to me because the charge column was zero. They explained to me that it's previous month charges.

I have two issues:
1. The credit expiration date should be showing under account info/billing info.
This information directly affects how they are calculating the fees and therefore this information should be shown. It's like a voucher without an expiration date or credit card bill without due date.

2. Their website should be more user friendly. The billing summary page should be explained better. If they are going to show total charges from previous billing cycle in the current billing page, they should show previous transactions OR title it better. Instead of just "balance" it should be "charge (fee) balance from last month." Also, it would be nice if there is a way to enter job posting end date. I understand that they charge per click and not by period of time it was advertised, but it's still the useful tool.

My understanding is that Indeed wants more customers and they are giving out $50 credit as an incentive to potential clients. I suspect most of customers who use free $50 credit are new users. The website is confusing and the terms and conditions on $50 credit weren't very expressive. I asked them to refund the charges and they refused. I believe that my request is very reasonable. I obviously did not understand how Indeed works and Indeed does work differently than other sites. There was no way that I would come up with questions such as when does credit expire or what balance mean unless I used Indeed before. It dose make whole lot of sense to me that they offer free credit to attract new customers but then they have awful customer service policy that keeps new customers away. They have absolute no refund policy regardless of the reasons and cases.

Date of experience: March 1, 2013
Ohio
1 review
3 helpful votes
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Trying to find a ob on this sit is impossible. You click o the job and it takes you to another page. This continues everytime you cick on a ob, never tang yu to the actual job.

Date of experience: July 25, 2012
New York
4 reviews
6 helpful votes
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This site isn't half bad for the rates they charge, and how you can get job inquiries. I used this to post a job, and got many hits. You can set limits automatically to how much you spend for each posting hit. It works well, and seems a lot more reasonable than something like monster.com. I like the direction of where this website is going.

Date of experience: April 16, 2012
Pakistan
6 reviews
28 helpful votes
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indeed.com is a job search engine that fetches the relevant jobs from many other job websites and boards. It also allows job seekers to search for jobs in a specific category or profession. Submitting the resume and creating an account allows members to further narrow down their job search to find a suitable job. The idea of the website is very unique and it can be developed more.

Date of experience: October 20, 2011
District of Columbia
9 reviews
63 helpful votes
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I don't recommend it
August 3, 2011

I don't recommend it. Craigslist is better and thats not saying much.

Date of experience: August 2, 2011
Colorado
2 reviews
9 helpful votes
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It's free
July 14, 2011

It's free. It's a wonderful tool for searching for applicable jobs (other than it occasionally refers me to jobs that really don't fit simply as a result of some key words showing up somewhere in the text of the inapplicable job description), including management and executive level positions. I've used it to submit resumes direct to employers. Now if someone can help to get the attention of the companies' recruiters after their "don't call us we'll call you" email response...

Date of experience: July 14, 2011
Florida
1 review
5 helpful votes
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I use indeed.com to look for work. But lately, this website has disappointed me. I would see what company is hiring, and go and get an application. But when I go to get an application, the employer would tell me they are not hiring and never was. Like for example, I went to CVS to apply for two jobs that were listed in indeed.com, and I went to the manager to introduce myself and get a job application. But he told me that indeed.com always places them on their website telling people they are hiring, when really they are not hiring at all. This website shouldn't even be online. I feel they are a scam job website.

Date of experience: March 29, 2011
Washington
1 review
24 helpful votes
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It is a good site that shows jobs from other reputable sites like careerbuilder, hotjob, snagajob, job.com, My complaint is they did have a scam site "OFFICE-CREW.COM, which seemed ok at first, but when I received a response to my online application, they asked for a verification screening. Their form / questions were very good, but then the 3rd step was to verify my identity, so they asked for my SS# and a credit card #, which would not be charged but used for a credit report. RED FLAG! I stopped and reported it to Indeed.com and they removed all of their ads the next day. I also reported it to the Attorney General in Illinois, asking if these fraudulent sites are listed anywhere, and what steps they are taking to remove or alert job seekers from these scams.

Date of experience: November 26, 2010
Tennessee
2 reviews
5 helpful votes
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No games with this one-they find the jobs and bring it to you. Only problem is when it finds words that may be used in more than one type of job ie.-hardware may be tools that carpenters use or computer terminology. But this is a minor problem compared to other engines I have found.

Date of experience: July 15, 2010
New York
58 reviews
363 helpful votes
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They consolidate a bunch of search engines into one. They scan colleges, job boards, and I think craigslist, etc. You do get expired listings and it isn't totally complete, but it is free and does seem to get leads.

Date of experience: March 30, 2010
Nevada
1 review
6 helpful votes
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Indeed.com has seen better days. They have inexplicably let there site go to heck. There are much better options for job searching these days.

Date of experience: February 24, 2010
Texas
10 reviews
81 helpful votes
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Job search meta-engine
October 23, 2009

Job search meta-engine. Also presents searches for salaries, trends and forums, though i have not used the last three past a glance. The search engine produces listings aggregating results from CL, the local paper, dice.com, monster, CareerBuilder, LinkedIn and various other job search sites. Allows for changing distance from target location. Useful filters on the left side to display only certain salary ranges, titles, etc. easy to read and navigate, straightforward and though not all encompassing (e.g. Will not include dept. of Labor listings, etc) it does present information from a wide cross-section of other sites.

Date of experience: October 23, 2009