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IndeedReviews 978

1.8

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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
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Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

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Canada
2 reviews
12 helpful votes
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I have been using Indeed as an Employer for over 2 years now. I have posted my job description and paid for clicks. My job posting is very specific and I have NEVER complained about paying although 95% of the respondents are not suitable candidates. I did like the opportunity to peruse resumes and contact specific individuals about our position.

Indeed decided to revoke my ability to contact the owner's of these resumes. I used their system to contest this ban and explained the situation. I received an email stating that my ability to contact job seekers was reinstated. Excellent as this is the part of the site I really get value from. Only to find the ability to contact people is still locked. I contact customer service and am told to send the email I received reinstating me. I received an email today indicating upon further review the original ban is being upheld.

The problem is there is no recourse. Customer service has no ability to explain or resolve the issue and they refuse to allow you to speak to the department that makes the arbitrary decision. The issue I have I am banned from contacting job seekers due to my Job description... but are fully willing to take my money for every job seeker that clicks my ad!

Very frustrating. No recourse and ridiculous customer resolution! I will not be using this site again and will be sharing my experience with all my professional contacts.

Date of experience: December 23, 2014
Illinois
1 review
6 helpful votes
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Very disappointing at the expense in getting one part-time position filled. Indeed claims to have gotten more than 1,400 clicks for our very geographically narrow and very limited and specific job posting. We did fill the position with an applicant from their site, but paying $1,000+ seems wrong. Are they juicing their numbers?

They said they would be back to me immediately to go over the numbers... one hour and still waiting...

Date of experience: December 15, 2014
New Jersey
1 review
4 helpful votes
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I got emails from an *******@outlook.com and they began using poor punctuation and spelling and asking for money and for me to do things for them they also asked me for my full name and address so they can send me a money order to compete these tasks I automatically geeky eerie and gave my previous address just to see what was going to be said and like I thought it was a big time scam my advice is go not upload your resume to indeed jobs website

Date of experience: December 9, 2014
California
3 reviews
25 helpful votes
Follow d r.
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After placing a want add on the site, I received resumes from people with no experience in the trade I posted even when my add read must have experience in the fields listed. Couldn't find a # to call at first after some research I found a customer service number and was then told that in order for me to reach the right people I needed to redo the job description and of course pay more money to renew the add. Tried getting my money back and was told they were crediting me 50.00 of the 100.00 I had already spent to my account so I updated the add per there instructions and received 2 more resumes, only one of which was experienced, then received a notification that my add had expired, I called Tech support asking why I hadn't received my " Credits" and I got a reply im not even sure what it met. I was also told that my add was at the bottom of the list and that it wasn't being seen by as many people. After a few e mails back and fourth the last one being a week ago I have yet to get a answer. Stay away!
Update,, just got off the phone with indeed rep we will see how it works now

Date of experience: November 20, 2014
Ohio
1 review
8 helpful votes
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Gave me a great rate the first month and never told me about a monthly charge. I have called many times for jayson at indeed never once called back to close my account which is being charged 50.00 monthly for nothing. Never use this account. His privet phone is *******824. Call him he will never call you back. Ronald grimm in wintersville ohio. Not worth 1 star rating

Date of experience: November 10, 2014
New York
1 review
7 helpful votes
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Indeed online résumés are unacceptable to employers. There basically is no real format. I'm talking about when forwarding. Its like someone who didn't finish high school did the best they could, then took a chance and sent it. I have a good work and education background, but when I sent my Indeed online résumé to a friend who is a professional they said it was not acceptable due to the lack of formatting. In fact, I've sent many copies of that resume to employers who post on Indeed. The only ones to respond where scams for money. Use your own properly formatted résumé, and as for you Indeed?. "Ya Fired'!

Date of experience: November 9, 2014
Illinois
2 reviews
10 helpful votes
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A scammer from Indeed is currently try to scam me, posting a PT opening for a "personal assistant." I no longer will trust Indeed.com.

Date of experience: November 7, 2014
Minnesota
1 review
26 helpful votes
Follow Daniel I.
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I have been looking for a job for some time. In the last year, I started posting my resume on the internet, searching for new opportunity. Some of the job search websites have limited information on their home page. I understand its about searching for jobs but what about a column of recommended jobs or recently posted attached to your homepage Indeed.com I feel like indeed.com can elaborate more on their internet appeal. What I did enjoy about this particular job search website was the simple text and concise job descriptions. Using blue text against the white background worked out well. It stood out to my eyes and I was able to see the list of open positions a little better.

Date of experience: November 1, 2014
Missouri
1 review
10 helpful votes
Follow Denise G.
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This is by far the worst service that I have ever used. I posted a position on this website as a free service. Less than a week later my account was charged 27. Xx dollars. I called customer service to complain letting them know that I did not receive a single qualified applicant for the opening I posted. I was blamed by the customer service rep stating that I basically did not know how to post a job which is actually funny since I spent 20 years working for a Job & Career Counseling firm and another 10 years as a job placement manager. TERRIBLE SERVICE FOR EMPLOYERS! I should have stuck with Monster!

Date of experience: October 29, 2014
Texas
6 reviews
39 helpful votes
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This job search website is one that actually works for me. I've used it twice and both times it worked for me. Shortly after posting my resume on here, I received emails and calls regarding job interviews from both head hunters and prospective employer. Site is easy to navigate and their job filter is amazing.

Date of experience: October 21, 2014
Texas
3 reviews
27 helpful votes
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This is the best job search website I have found, by far!

Date of experience: October 20, 2014
Canada
1 review
10 helpful votes
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I used this site to post ads but my account was deleted without any explanations.
Very negative about this site.

Date of experience: September 26, 2014
Montana
1 review
12 helpful votes
Follow Daniel L.
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I used this site to post a job opening as a trial using their free offering. A month later I was charged $235 without any notice of my free period expiring or any indication of what charges were accruing. After contacting them they were unwilling to do anything for me. During this period I had 2 people post a resume for me to review. One of them had NO qualifications. I do not think they even knew what they were applying for. This is the WORST experience I have had with any business ever and I have been an employer for over 20 years! Do not use them!.

Date of experience: September 2, 2014
Arizona
1 review
13 helpful votes
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I've been using the site for about 2 weeks and gotten contacted by" recruiting " companies, not the actual employers and they want some very personal information. Extremely shady. When you question these people they get VERY ignorant about you doubting there credibility. Won't be using this sketchy site any longer...

Date of experience: September 1, 2014
Washington
1 review
13 helpful votes
Follow d j.
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This job app absolutely sucks ill apply for over 100 jobs in the past year and nothing has come through i am freaking pissed and tired of being unemployed stop putting all these jobs here of they are not really hiring they deserve 0 stars not 1

Date of experience: August 12, 2014
Pennsylvania
1 review
10 helpful votes
Follow Chanteis S.
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Indeed is a site full of job scams and lies... people email you and try to get personal information and will use your resume as their own!

Date of experience: August 12, 2014
Indiana
1 review
11 helpful votes
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I tried to apply for a house cleaning job in my town on Indeed.com and was forced to join a website called Care.com. Instead of the application for the house cleaning job I was being forced to apply for baby sitting. Hard telling how many jobs I would have been forced to apply for on this website before I got to the house cleaning job if I got to the house cleaning job. I was forced to check each box and had no "No thanks" option so I can move on. So I stopped after they baby sitting. What makes this company think I want to baby sit anyhow? I hate Indeed.com also because they send me a bunch of jobs that I'm not interested in or not qualified for even though I have sent applications in for certain jobs and locations. So it looks like I will be saying by-by to this horrible website and it's con games again.

Date of experience: July 31, 2014
Oregon
1 review
9 helpful votes
Follow D M.
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The moderators on the forums are bias and will delete posts and ban users for no good reason. They're on a power trip and enjoy deleting posts and banning users. I have used Indeed for years and they were great, but in October 2012, Indeed became an independent operating unit of Recruit Co. Ltd. After that they went downhill and they SUCK….

Date of experience: July 9, 2014
Pennsylvania
1 review
11 helpful votes
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While I have had a few emails of interest from employers I applied to through Indeed, I've applied to thousands of jobs over the past three years on Indeed.com. Most of the jobs are not really available to the general public; just an assuaging of unemployment anxiety to be able to apply at major companies such as Lockheed Martin, Time Warner, Viacom, LVMH MOËT HENNESY LOUIS VUTTON, etc. When in all actuality, your application for these major companies goes into an oblivious data base where YOUR NAME RESUME AND QUALIFICATIONS WILL NEVER BE CALLED UPON!

Date of experience: June 25, 2014
Canada
1 review
10 helpful votes
Follow Ron E.
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I've applied for hundreds of positions through this web site...
I made the inquiry the other day..."I have not received 1 single response"... they replied back...
"You cannot enter your resume or apply to most jobs directly on Indeed.
Indeed is not involved with the actual application or hiring process for
Our search results; nor does Indeed have any contact information for the
Companies in our search results".
WTF... I sent them a picture of the APPLY button,,, then picture of where you entrer your name password and cover letter...
Where the!@#$ does this information GO... GRRRR
I've been using this site for 2 years...!

Date of experience: June 10, 2014