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As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.
Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.
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I would b surprised if any of these jobs r flreap... haven't heard back from any of them after several applications... they must have sold my phone # to a phoney gov. Grant company in India b. C I have got tons of calls regarding free grants... DO NOT BE FOOLED BY THIS! If u haven't applied for a grant then the gov. Isn't gonna give u this even if u were "randomly selected"... The gov. Will also NOT ask u for a processing fee
I am a small business owner, looking to only hire 5-10 people for service-related positions. Very entry-level, no specialized skill set. I have spent hundreds of dollars on promoting my job posting on Indeed, with little success. While some of the actual applicants have been good and somewhat qualified, the amount I am charged for impressions is ludicrous.
I literally set a budget of $100 at 10pm and had $0 by morning, because I received hundreds of impressions, no applications, overnight. Yea, right. This feels scammy. This is just one example, I have thrown tons of cash at the post with little to no luck.
Don't waste your money.
These employer review sites are a great idea. Obviously, the managers bad-mouthing them don't agree, since it hinders their ability to get off on harassing and abusing their workers. They feel any worker who refuses to be a doormat is a disgruntled worker. Foxnews even put out an article trying to get candidates to not use these sites to weed out bad employers, which shows they fear it will threaten the ability of management to lure in new victims to be abused. If such a pro-management network so strongly opposes it, then it must be good for workers.
Modern corporate mangers have become sadistic bullies who get a perverse pleasure out of harassing and threatening innocent working people who are struggling to make a living and support their families. They abuse ‘performance reviews' as an excuse to harass, bad-mouth and even slander their people. After the employee leaves, they use the ‘reference' system to continue harassing and slandering their ex-employees.
Management whines that employer review sites turn the tables and give innocent workers a chance to weed out bad and abusive employers. If you can't take it, don't dish it out.
Companies say only disgruntled employees complain when their boss abuses them. Get used to it, employer review sites are here to stay. A good employer treats its people right with fairness and honesty so they don't become disgruntled. Complaints from disgruntled employees show that the employer is at fault, not the employees. If you don't want workers calling you a bad boss, then don't be a bad boss.
The only problem with indeed is that you have to hunt some to get to the employer review. Ideally, the average rating of the employer would show up at the top of the page showing the job offer. It's not that hard to find the review, but it still could be easier. Some people using the site might not even realize that a rating of the employer is even available on indeed.
I have been working with indeed for only a couple weeks. After posting ads and also paying for ads my account is suspended with no investigation and decision is final. Makes no sense and you are not able to talk to anyone but an intern?
I am the Director of HR for several companies, and own my own recruitment agencies as well. For no apparent reason, one of my accounts was no longer able to post free postings. This account also spent $ on sponsored ads. I've tried calling into their reps and leaving a lot of messages asking why this happened? Every response was "I'll email you our User guide, all decisions are final". Another rep told me that "we are in the business of making money, our review team decided it was the best". Coincidentally, this change happened right after I decided to sponsor 18 of my 20 ads. I'm thinking that they felt I was a cash cow and want to keep me in that position. I have no idea what policy was infringed, and now I have no idea how to explain to several companies I act for. In the end, I deleted everything, and advised those companies not to use Indeed. Too bad, would be more revenue for Indeed.
Upon further investigation, a lot of these reps and decision makers are recent grads with horrible customer service skills or knowledge about this industry. Go check up the names on linkedin. Just kids deciding the fates of multinational companies.
I have utilized the pay as you go/per click service for almost a year, I have horrible access, get locked out, have blank pages load and no billing assistance. As I call for service, I get bombarded with Indeeds sales people trying to upgrade my service for BETTER service - II just want what I have been paying for to work. And it doesn't. They just want to upsell you by ticking you off with the lower cost programs. Stay away.
I am a small company that was needing to hire a service manager. I placed the ad on a Wednesday and promoted it with a budget of about $75 per day. My ad was fairly specific (Pool Service Manager) in its requirements and of the responses I got, about 25% were plausible candidates. I paid about 30 cents an impression I think on average. The site must be pretty dead on the weekdays, cause my spend was in the single digits, but went to the budget on Friday, Saturday, and Sunday.
Overall, this was my first foray into an organized board. We'd used Craigslist before but it's such a disorganized zoo. I thought about Monster but it was more expensive and this got us viable candidates at lower cost.
One final thing I liked was the ability to have the candidate answer up to 3 questions when submitting online. We used these for quick screening questions.
Looking for overseas jobs (Europe). Going to the Indeed Overseas site it only lists US jobs and alerts US jobs. None are outside the US as I've requested. This site also sends irrelevant jobs via email. Just because I have technician after my name does not mean I do any and all tech work! Useless
Placed one job on the website and after 2 days was frozen. I asked them what had happened and just received a message with a URL to their user guide, I found nothing that I did wrong and there was no comment that came with the URL. When I asked them to explain I got nothing back. So I got another email and tried to set up a new account but that one was frozen within the hour, it's just no good customer service. If they don't wan to post your job for free than don't advertise that you do.
Wow. Posted jobs for a week for my client. Then my account was frozen. I called was told they couldn't give me a reason for the freeze. Not a good way to do business. Started a new agency account through an indeed rep. The account was frozen in 2 hours and the rep couldn't tell me why.
Indeed is like most of the big job boards out there - mostly junk listings that are way outdated, but some good jobs in the mix. Just like craigslist and other job boards, be wary of what contact information you choose to share on your uploaded resume, as recruiters can and will contact you for jobs that you aren't qualified for if they've got your phone number. And from my experience, they have no concept of time zones either.
This site is a complete waste of time. We ran an add that did not post for several weeks. It took calling in and leaving four different messages to finally get some assistance. When we finally spoke to someone they told me that the add was pulled by the review team. They would not give any explanation why and there is no one that can give a reason. We spent 350.00 dollars with them and zero results! TERRIBLE COMPANY!
Absolutely the worst site ever. Indeed "One Search All Jobs". What a joke, They don't have "all jobs" What they have is a smelly pile of old crap. Why do jobseekers waste their time on this site? Volume not equal quality.
The worst job board experience we ever had as a firm. We got hooked into a trial for their job posting service by a slick salesman. The service never produced results and we cancelled within 3 weeks of starting it. Indeed hit our credit card for over $2,300 off of 3 job posts that produced no matches. The 'resume traffic' they sent us was complete junk. When we tried to get our money back we got bounced from supervisor to supervisor with no restitution for the bad service. Your money is better spent staying with CB, Monster, Linkedin and Dice.
If I could give this company no stars I would. Awful job search experience, and if you are an employer it is even worse! I will tell everyone I know to stay away from indeed.com!
I have used indeed.com for several years and have never gained employment from this site. Not even an interview. Snag a job is a little better. I wOuld recommend applying directly from the emploYer's site because indeed sucks, and has for a very LONG time.
As an employer who has used this site many times with no problem, I must say that their choosing to 'disable' my account when I posted for a Receptionist and offered no explanation or chance to cure/remedy whatever their problem was, is nothing less than infuriating. I will GLADLY spend my recruiting dollars elsewhere. They should be ashamed.
This site makes job searching so easy. I also love that you can upload your resume to your account and apply to certain positions with just a click of a button. I wish all job posts could be applied to this easily.
Horrible customer service - I do not recommend indeed.com
As an employer, I tried to fill an opening through indeed.com. I was on a tight timeline, and after two days (while I thought my job was posted), I received a request for additional corporate information. I provided this. Two days later, another request. Either one could have been filled up-front. I provided all information asked for, then 2 days later, my account was closed for no reason. I run a legitimate business, and was in need of good employees. Indeed.com is not the place to go to find them.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at [email protected] with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at [email protected] with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to [email protected] and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at [email protected] and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at [email protected]. We look forward to hearing from you.
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