Indeed refuse to communicate. Sponsored jobs & trued to claim £100credit - my account was disabled?
My account got suspended with no explanation given. I paid for every candidates' resume that I reached out to and followed appropriate guidelines. Customer service representative told me to complete the form online to go through review process. Spending time on this form being very detailed, I get a response stating that my account will stay suspended with no explanation nor do they need to give one. That is not what I call good customer service. Feel as if you are paying to use their service the least they could do is give you an explanation on what you 'did wrong.'_____________________________________________________
Update: After a few emails and another submission for repeal they did reactivate my account. I still received a 'canned' response of their guidelines without stating what I specifically did to get deactivated, but I am hoping for the best as I never had any issues with their service in the past.
Hi Ryan, we apologize for the poor experience. We have responded to your review via private message.
Very good
Got lots of responses to my ad
Numerous candidates for a difficult to fill job
Great to hear, Scott! Let us know if we can help in the future.
Seemed to help
Thank you, please let us know if we can help in the future!
Good flow of applicants for my industry.
Very quick responses from the candidates.
It was OK.
Thank you. If there's anything we can do to improve, feel free to reach us at [email protected].
Seems to be stronger for Nordic languages.
Thanks for the feedback, Sfera. Please let us know if there is anything we can do to help further.
What more custermer need more than 5 star service
Thank you for your positive feedback!
Hello Lee, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.