Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Indeed

Indeed

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
How would you rate Indeed?
grey stargrey stargrey stargrey stargrey star

Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

We monitor reviews for authenticity

Louisiana
1 review
2 helpful votes
Follow Segway J.
Unfollow Segway J.
Share Review
Report Review

SOMEWHAT SATISFIED
January 22, 2016

Posting with Indeed was easy and fast. I like that as I wear many hats within our small family-run business.

What frustrates me is the lack of integrity the candidates have when sending their information. Sometimes I wonder why they even both, especially when a job posting requests: "Send us your resume and tell us why you would be a good fit for our company"... and all you get is someone who isn't qualified and/or doesn't send anything other than a resume.

This tells me they aren't confident nor do they meet the qualifications.

Too bad Indeed can't weed these applicants and ultimates reject them via software... perhaps one day.

Our positions are specific - perhaps that is why we aren't getting many to apply despite the fact that our tour guides make more $$$ than most entry-level positions in banks, AD/PR agencies and many other businesses here in Hawaii.

It's a versatile job that takes one outdoors and meets different people from the world over and make lifelong friends too (so many of our guests are repeat at least 40% and request our guides for their next experience).

Oh Well - I know this isn't something Indeed can fix.

Overall it is a good experience.

Date of experience: January 21, 2016
Pennsylvania
1 review
0 helpful votes
Follow Quigley Q.
Unfollow Quigley Q.
Share Review
Report Review

HIRING WITH EXPERIENCE AS STATED
January 21, 2016

I'm sorry to say is I did not receive many or if any people with three years of parts counter experience that I stated for the job that is posted.

Date of experience: January 21, 2016
New York
1 review
2 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Very Helpful
January 22, 2016

We posted a job offer and within 48 hours we had all the resume we needed to make a hire!

Date of experience: January 21, 2016
Georgia
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Indeed Posting Review
January 22, 2016

I am surprised that we didn't get more qualified candidates. I also think that you should be able to post a job for 10,15 or 30 days, and get a notification from Indeed that your post is about to expire. Then you can make a decision to continue the job posting or not. This would help to not go over your budget.

Date of experience: January 21, 2016
Canada
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Great experience
January 21, 2016

Easy to set up. Very quick to get good candidates and although I didn't use all the tools available, the experience was a good one. I would recommend this platform.

Date of experience: January 21, 2016
Ohio
2 reviews
1 helpful vote
Follow Dr P.
Unfollow Dr P.
Share Review
Report Review

Cost effective Job Post
January 22, 2016

I was extremely pleased at the number of applicants I received in such a short period of time.

Date of experience: January 21, 2016
Texas
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Good candidates
January 21, 2016

First time user, one of my associates suggested it. Very please with the caliber of applicants so far.

Date of experience: January 21, 2016
Massachusetts
1 review
0 helpful votes
Follow private H.
Unfollow private H.
Share Review
Report Review

Still looking for good candidate.
January 21, 2016

On the site over a month. We haven't found the right person to hire.

Date of experience: January 21, 2016
New York
1 review
1 helpful vote
Follow Clear N.
Unfollow Clear N.
Share Review
Report Review

People don't read
January 21, 2016

The one down side that I have found is that people don't read. I have a very specific job listed and need certain experience with it. 90% of the people that have posted don't have experience in the field.

Date of experience: January 21, 2016
GB
1 review
0 helpful votes
Follow Barn H.
Unfollow Barn H.
Share Review
Report Review

Job Application
January 21, 2016

Good site, worked well and would recommend to other companies.

Date of experience: January 21, 2016
GB
1 review
0 helpful votes
Follow Frances F.
Unfollow Frances F.
Share Review
Report Review

Straight forward recruitment
January 21, 2016

Easy to use experience. Successful in hiring a candidate who suited our business needs.

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Thanks for the positive feedback, Frances!

California
1 review
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Share Review
Report Review

Mixed review - first time I've used, but not intuitive from an employer side. Have to navigate several clicks to see activity, app doesn't show employer side at all, boosting posts hasn't created a lot of traction, and the "snippets" that are selected to preview on ads aren't selectable. Got one qualified applicant, so not a waste - but not the results I was hoping for. Had equal/better luck at a fraction of the cost with FB post.

Date of experience: January 21, 2016
New York
1 review
2 helpful votes
Follow CPA K.
Unfollow CPA K.
Share Review
Report Review

We tried both sponsored and free. Did not get an increase in applicants, nor was the skill set better with sponsored ad. Also although we could control costs w/sponsored option we ended up spending more and getting fewer applicants than on Craigslist. Love the free option on Indeed and am appreciative of it.

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi there, we're sorry you had a poor experience with sponsoring on Indeed. If there is anything we can do to help, please reach out to us at [email protected].

South Carolina
1 review
0 helpful votes
Follow Leslie M.
Unfollow Leslie M.
Share Review
Report Review

Indeed Experiance
January 21, 2016

So far my experience has been satisfactory. However, I am getting a lot of applicants who are not qualified for the position I have posted.

Date of experience: January 21, 2016
New Jersey
1 review
1 helpful vote
Follow KLNB g.
Unfollow KLNB g.
Share Review
Report Review

Cumbersome
January 21, 2016

Great site when you are in and operating on it. Terrible access, and now I cant even navigate where I left off. Needs additional design work to allow employer to post his own questions. The site makes it too easy for any Yahoo, to post anything rather than a critical evaluation of resume.

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi there, sorry for the poor experience with navigating the site. If there is anything we can do to help, please reach out to us at [email protected].

Pennsylvania
1 review
0 helpful votes
Follow Vicki M.
Unfollow Vicki M.
Share Review
Report Review

Great Experience with Indeed
January 21, 2016

I found the website very user friendly, we received many qualified applicants and would definitely use your site again.

Date of experience: January 21, 2016
Florida
1 review
0 helpful votes
Follow Alarie D.
Unfollow Alarie D.
Share Review
Report Review

Happy Indeed
January 21, 2016

We used indeed for our most recent opening and we are very happy with the amount of responses and the quality of the candidates that applied. Try it today!

Date of experience: January 21, 2016
Massachusetts
1 review
0 helpful votes
Follow Consulting M.
Unfollow Consulting M.
Share Review
Report Review

Easy site to list multiple jobs
January 21, 2016

Getting our current open listings posted on the site was very easy. User friendly site & pulls in candidates that might be of interest.

Only slight "con" would be not hearing back from candidates. Several submitted their resumes - we responded and requested them to fill out an application - but we never heard from them again. Most likely to do with the candidates not the site.

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for your feedback! Let us know if there's anything we can do to help.

GB
1 review
0 helpful votes
Follow Arik W.
Unfollow Arik W.
Share Review
Report Review

Not quite what I thought...
January 21, 2016

I had thought that the engine would restrict applications to just the New York area - this is perhaps my fault.

I struggled initially to get on the system - it took 4 or 5 days to approve my post - although I understand why.

I hope that my advertisement is running actively.

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Arik, thanks for the feedback! If you have any questions regarding your Indeed account, or if we can help with improving your results, please contact us at [email protected]. Thank you.

California
1 review
0 helpful votes
Follow JAIME f.
Unfollow JAIME f.
Share Review
Report Review

Hi, I'm not sure why but I have only rec'd 5 applicants ( 2 not qualified) in a little over a months time. I did sponser the ad also. Very disappointed with the return. I started at $15 but just dropped it to $10.00 as I was advised to start with. I find it hard to believe in this area I can only get 5 applicants. Maybe you can tell me what I'm doing wrong with your site.

Thank you,
Jaime

Date of experience: January 21, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Jaime, we'd be happy to look into this and provide suggestions for receiving qualified applicants. Please feel free to reach out to us at [email protected]. Thank you.