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Indeed

1.8

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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.


indeed.com
Founded in 2004
Austin, TX
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Indeed Reviews Summary

Indeed has a rating of 1.8 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 130th among Recruiting sites.

service
269
value
246
quality
239

We monitor reviews for authenticity

California
1 review
1 helpful vote
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Indeed Employee Search
January 25, 2016

I received a lot of great candidates for the job we are seeking to fill. I was not clear about the sponsership money and I ended up paying a lot more than I had planned and did not see better results than just doing it for free.

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Aviva, thank you for your feedback. If you need any assistance with future hiring needs and understanding sponsorship on Indeed, please feel free to reach out to us at [email protected]. We'd be happy to help.

District of Columbia
1 review
2 helpful votes
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January Job Postings
January 25, 2016

I received good advice and help on positioning our Sales Job opening from my representative. It has yielded a good response. We are in the process of telephone interviews and face-to-face interviews. At this point we have not made any job offers. I expect we will have one to two offers and acceptance.

We made two hires from our Indeed Sales Job posting!

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for the great feedback, Barbara. We're happy to hear that you've had a good experience with Indeed so far and hope you make some great hires!

California
1 review
6 helpful votes
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Expensive.
January 25, 2016

Due to the ad I was running I had to pay for the service using a pay per click method. I spent 100 dollar with no likely candidates. Just a bunch of people applying to jobs that don't bother to read the job description.

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Robert, we're sorry you did not receive qualified candidates while using Indeed. If there is anything we can do to help improve your experience, please feel free to reach out to us at [email protected]

Virginia
1 review
2 helpful votes
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Hard to find qualified applicants
January 25, 2016

Indeed did exactly as expected. My ad ran, I received many applications with qualified resumes. Unfortunately the finance industry is suffering from a lack of experienced accountants, not just software jockey's and I had to reach out to my network to find someone, but I will definately use Indeed again.

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Terry, thank you for sharing your experience with us. If there's anything we can do to help, please reach out to us at [email protected].

Alabama
1 review
2 helpful votes
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Review
January 25, 2016

I did not like having to provide private company information to get the account out of disabled status. If you have to have that you should have asked for it upfront so we could have made the decision to post of not before we put our credit card info in.

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Charles, thank you for sharing your feedback with us. We're sorry that the verification process was frustrating. If there is anything we can do to improve your experience with Indeed, please reach out to us at [email protected]

GB
1 review
1 helpful vote
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Top recruiting site
January 25, 2016

No comment
Indeed has been the highest return on investment. It attracts a lot of potential candidates and its advertising model is works perfect for businesses of all sizes.

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you so much for the positive feedback!

GB
1 review
1 helpful vote
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Employment advertisement review
January 25, 2016

It is just odd the advert has generated some interest with a certain keenness but when we ask the selected candidates for an initial interview they produce lame excuses like
I did not apply for this job (when we have received their CV)
I don't have time too busy
They don't want to do this job
They have a degree in a subject totally alien to the job they have applied for
And so on
So we are not dissatisfied and/or satisfied but still looking for a full time carer
Regards
Y Hall

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi there, sorry to hear that you have not been able to find a good applicant for your position. If there is anything we can do to help, please reach out to us at [email protected].

Illinois
1 review
2 helpful votes
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JOB OPENING
January 25, 2016

I PLACED THE JOB OPENING AND WITH IN A WEEK THE JOB POSITION WAS FILLED. THEAPPLICANT WAS WELL QUALIFIED AND ACCEPTED THE JOB RIGHT AWAY. I HAD A FEW QUESTIONS AND THE SERVICE WHEN I CALLED ON THE PHONE WAS HELPFUL AND VERY FRIENDLY.
I WOULD USE THIS SERVICE AGAIN

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing your experience with us, Mickey!

GB
1 review
1 helpful vote
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Straight Forward Recruiting
January 25, 2016

Great website, easy to use, with some quality applicants

Date of experience: January 25, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for your positive feedback!

California
1 review
2 helpful votes
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A helpful alternative
January 25, 2016

We tried the site first without sponsoring but after a few weeks we decided to sponsor. For the level of sponsorship we chose, we are getting maybe twice as many applicants as before. Only some of the applicants show as a Match on Indeed -- the matching does seem pretty good. However, many of the applicants have not read the job posting carefully and we can't even consider them. This is not the fault of the website, but it has reduced the effectiveness of the job posting.

Date of experience: January 24, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Leslie, thank you for sharing your experience with us. We'd be happy to provide suggestions for improving candidate quality. Please reach out to us at [email protected] if we can assist.

Texas
1 review
1 helpful vote
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AJID - Admin Assistant
January 25, 2016

I would like a couple of additional status choices and the ability to send a mass e-mail to selected applicants.

Date of experience: January 24, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Allison, thank you for your feedback. Both of those suggestions are things we are actively working on with our product team.

Canada
1 review
4 helpful votes
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Serach Engine
January 25, 2016

I'm quite sure that either there is problem with your search engine, or it is intended behavior to just maximize profit - i. E. just generate clicks even though the search may not be relevant at all.

Date of experience: January 24, 2016
Indeed-Support S. Indeed Rep
over a year old

Indeed only charges employers for sponsored traffic to their positions. We do not generate clicks to maximize profit, as each click to a position on Indeed is a unique click made by a job seeker. We also do not charge for multiple clicks made by the same user or clicks that are a result of a job listed in the organic section on the site.

California
2 reviews
4 helpful votes
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Bad filter
January 23, 2016

I received lots of resume's from Indeed but 95% of them were not related to what I am looking for. I paid lots of money for people who just want to send their resume for kicks. I this you should have a better filter before you start charging for viewing.

Date of experience: January 23, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Essam, we'd be happy to help improve your candidate quality. Feel free to reach out to us at [email protected] for assistance.

Washington
1 review
2 helpful votes
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Very god
January 22, 2016

The site gave me access to candidates that were more qualified than what I found from other job sites. My only complaint is that the pricing structure for sponsoring an ad is not very clear. The final cost turned out to be more than I anticipated.

Date of experience: January 22, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for sharing your feedback!

Minnesota
1 review
1 helpful vote
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WILL INDEED USE INDEED AGAIN!
January 22, 2016

Liked using Indeed web site. Large exposure, reasonable rates, and easy to use!

Date of experience: January 22, 2016
Colorado
1 review
2 helpful votes
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Indeed Review
January 22, 2016

I am not impressed with the results I have had. In most cases I believe it is resumes you have on file that you push my way versus someone genuinely interested in the posted job. Over 30 resumes sent to me resulted in 3 actual contacts.

Date of experience: January 22, 2016
Wisconsin
1 review
1 helpful vote
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We hired two qualified candidates for our Butcher shop by using Indeed. No other job website was as successful and easy to use and monitor as Indeed. Also, a member of the Indeed staff helped me sponsor our job post at a price we could afford. He took as much time as I needed to answer my questions and put the program in place. Very professional and I truly felt not only was he capable, but also wanted to help me. A feeling that should be the norm, but often is not at all the case! Thank you Indeed, we will use your site again when hiring new staff!

Date of experience: January 22, 2016
California
1 review
3 helpful votes
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Complicated Pricing
January 22, 2016

We spent over $800 to post for 2 jobs and only one was filled thru Indeed. We filled the other position via Craigslist for $45 posting.

Date of experience: January 22, 2016
GB
1 review
2 helpful votes
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Success
January 22, 2016

Initially a bit difficult to get into the system but lots of help put me on course. Many good applicants. Easy to manage and of course we have found the right person who will join us shortly. Great success.

Date of experience: January 22, 2016
Indeed-Support S. Indeed Rep
over a year old

Thank you for your feedback!

Oklahoma
1 review
1 helpful vote
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Journeyman Plumber
January 22, 2016

Many apply they need journeyman license to apply. Indeed gave very small credit after calling in and speaking to indeed. The closest applicant was a licensed pipe fitter.

Date of experience: January 21, 2016