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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,974
value
158
shipping
156
returns
82
quality
6,643
This company responds to reviews on average within 2 days

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7,376 reviews

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New York
1 review
0 helpful votes
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Convenience is great, quality is not.
September 9, 2024

The quality of the videos are less than ideal. But it's better than them sitting in a box.

Date of experience: September 9, 2024
Illinois
1 review
0 helpful votes
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Best investment for your family
September 9, 2024

My dad had tapes from 32 years ago and home videos that none of us had seen. He filmed our lives and captured moments with family members we no longer have with us. Imemories was a really quick and efficient process and is definitely worth the investment.

Date of experience: September 9, 2024
Czechia
1 review
0 helpful votes
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Easy process but seems pricey
September 9, 2024

I appreciated the ease of getting these digitized.
And though I paid a substantial amount for this process, I now need to pay more money to keep access to these which seems unfortunate. I wish this was a one price situation.

Date of experience: September 9, 2024
Ohio
1 review
0 helpful votes
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Quality
September 9, 2024

Great experience. Prompt service. My VHS's are older so the quality was not what I expected. I wish this could have been better when converted to digital platforms to view.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Reconnecting with great memories
September 9, 2024

The box came and I loaded all different types and f media found after I cleaned out the garage. The digitization appeared on their cloud service quickly after I got my quote for the work. The quality was good. I'm happy with the results and got all of my originals returned and VERY well packaged!

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Happy customer!
September 9, 2024

Timely, fast, and efficient service. I could not be happier.

Date of experience: September 8, 2024
Oregon
1 review
0 helpful votes
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Can't get much easier than iMemories. It's very exciting to have my 8mm home movies converted and on the cloud to share with family.

Date of experience: September 8, 2024
Kentucky
1 review
0 helpful votes
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Happy Conversion
September 9, 2024

We sent in several home video media types; 8mm film, VHS, and 8mm tape and all were converted into a shareable format. Due to age and storage, some video was dark and iMemories spent extra processing time to make them as good as possible.
The sharing feature was handy and let other family member see old videos from their childhood and our parents in younger years.
The Download process was straightforward and enabled local saving of the converted files.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Glad I could covert my home movies
September 9, 2024

It gets a bit confusing with the doeload process I called for support and it went well

Date of experience: September 8, 2024
Connecticut
1 review
0 helpful votes
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Satisfaction
September 9, 2024

Everything was the best quality I could expect. I received them in good time. And enjoyed watching and sharing. I will be sending more to be done. Thankntou

Date of experience: September 8, 2024
Oregon
1 review
0 helpful votes
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Waiting on Part 2
September 8, 2024

I received my tapes back on the same day I noticed videos on my phone. There was a time limit to order the permanent solution: thank God I had a 50% coupon so I could order the thumb drive. If I had had a smart TV, I could have uploaded videos to my TV.

I can't wait to see all of the videos. Some wouldn't load on my phone, but I'm pretty sure part of that was my phone.

So far what I've seen looks amazing. Good memories...

Date of experience: September 8, 2024
Texas
1 review
1 helpful vote
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Keeling old memories back to life
September 8, 2024

The audio & video quality by far surpassed my expectations! Very easy to watch and accessible! Job well done!

Date of experience: September 8, 2024
Virginia
1 review
0 helpful votes
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Very Satisfied
September 8, 2024

The whole process was very easy to follow and it didn't take the company a long time converting them. I have uploaded my videos and am grateful to still have all the memories from many years ago!

Date of experience: September 8, 2024
Texas
1 review
0 helpful votes
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The project was timely and efficient.
September 8, 2024

We are pleased with the conversion of our family vcr tapes and other media into a digital product we can enjoy for years to come!

Date of experience: September 8, 2024
New York
1 review
0 helpful votes
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Competitive price & quality
September 8, 2024

50% discount allowed me to convert 1/2 of my old films.iMemories provided a return container and all films, digital copy, were received in excellent order!

Date of experience: September 8, 2024
Virginia
1 review
0 helpful votes
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Great memories come to life
September 8, 2024

It was great service and quick turn around. Hoping to find more memories to covert digitally

Date of experience: September 8, 2024
North Carolina
1 review
0 helpful votes
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Easy
September 8, 2024

Straight forward and super easy! I was able to get my memories converted to digital without leaving my house!

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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Looking back at all our old movies has brought years of love and joy. What a precious gift you created for our family. Our videos were getting to fragile for us to watch anymore until I memories gave us our memories back.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Memories saved for the next generations
September 8, 2024

Had and old movie reel from 1966, a few from the early 1980's and several Hi8 tapes from 2001. It was great to have them all made digital and also on DVDs. I hope that my family enjoyed seeing them.

Date of experience: September 8, 2024
South Carolina
1 review
0 helpful votes
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Digitized photos in disarray.
September 8, 2024

In my past orders the final product was a pleasure to receive and view. For some reason 95% of my photos had to turned to be in the proper viewing position. This took me over an hour to correct. Like past orders I was pleased with the quality of the photos but the end product should be ready for viewing.

Date of experience: September 8, 2024