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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,652
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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North Carolina
1 review
0 helpful votes
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Easy
September 8, 2024

Straight forward and super easy! I was able to get my memories converted to digital without leaving my house!

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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Looking back at all our old movies has brought years of love and joy. What a precious gift you created for our family. Our videos were getting to fragile for us to watch anymore until I memories gave us our memories back.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Memories saved for the next generations
September 8, 2024

Had and old movie reel from 1966, a few from the early 1980's and several Hi8 tapes from 2001. It was great to have them all made digital and also on DVDs. I hope that my family enjoyed seeing them.

Date of experience: September 8, 2024
South Carolina
1 review
0 helpful votes
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Digitized photos in disarray.
September 8, 2024

In my past orders the final product was a pleasure to receive and view. For some reason 95% of my photos had to turned to be in the proper viewing position. This took me over an hour to correct. Like past orders I was pleased with the quality of the photos but the end product should be ready for viewing.

Date of experience: September 8, 2024
California
3 reviews
1 helpful vote
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Too expensive
September 8, 2024

I received everything timely but since I have a P.O. Box I couldn't receive order and had to ask a friend if I could have my order shipped to their address - such a hassle.

Date of experience: September 8, 2024
Oregon
1 review
0 helpful votes
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So far so good!
September 8, 2024

Was an easy process - I was trusting iMemories with precious tapes and they delivered - thanks!

Date of experience: September 8, 2024
Stacey S. — iMemories Rep
over a year old

Hi Lyman, We so appreciate your comment! Thank you for trusting us with such important memories!

Colorado
2 reviews
0 helpful votes
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1 concern
September 8, 2024

I am wondering how long my memories will be online in your data base. I am planning on organizing and downloading them, but have not had the time yet. Can I have more information about that?

Date of experience: September 8, 2024
South Carolina
1 review
0 helpful votes
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Great and very easy experience!
September 8, 2024

Sending all the tapes was so easy and their service was super fast turnaround! Would highly recommend and will definitely use again!

Date of experience: September 8, 2024
Georgia
1 review
0 helpful votes
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Perfect service
September 8, 2024

My order was returned to me in perfect condition after processing. IMemories is a very dependable company. Thank you for doing what you do!

Date of experience: September 8, 2024
Florida
1 review
0 helpful votes
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All our pictures, slides, and video tape were duplicated and mostly came out very well. The video tape was the only piece that was sumwhat disapointing. I thought the tape which was very dark would be brightened as it was duplicated. This was not the case.

Date of experience: September 8, 2024
Florida
2 reviews
0 helpful votes
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Great service
September 8, 2024

Easy to do. Simply put your tapes in the box and off they go! Always offers and special deals, so watch for codes.

Date of experience: September 8, 2024
Maryland
1 review
0 helpful votes
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I was getting worried about one of the last tapes I sent in but the same time I called it was uploaded.

Date of experience: September 8, 2024
Georgia
1 review
0 helpful votes
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Priceless!
September 8, 2024

Great experience, will cherish my memories forever. A ++++

Date of experience: September 8, 2024
New Jersey
1 review
0 helpful votes
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Priceless
September 8, 2024

Be prepared to cry, laugh and feel all the emotions that reliving moments from long ago, will evoke. Having access to these images is priceless.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Wonderful Memories
September 8, 2024

I sent in 49 Super 8 and Video cassettes. Most of them came back very clear. It's been wonderful to see and hear so many friends and relatives that are no longer with us.

Date of experience: September 7, 2024
South Carolina
1 review
0 helpful votes
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We had many old vhs and older family videos that were unwatchable due to the only VHS player we still have being a piece of junk. I heard about the IMemories company and sent mine in. The results are amazing, and I was able to share them with family members to watch online or on their phones for the first time in over 30 years for some videos. We are still missing some videos that we couldn't find to send in, but I guarantee that the minute we find them we're sending them in for restoration as well!

Date of experience: September 7, 2024
Michigan
1 review
0 helpful votes
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Everything done to my satisfaction.
September 8, 2024

All my originals were safely returned.My issue was resolved in a timely manner. They extended my free streaming. I also enjoyed the 50% discount. All restorations are very good quality. I'm recommending them to relatives and friends. I have several VHS converted to DVD. I'm very happy with the result. Thank you for the nice work!

Date of experience: September 7, 2024
Nebraska
1 review
0 helpful votes
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Great quality
September 8, 2024

Quick turn around. Great quality. Love the coupon offer. Would highly recommend!

Date of experience: September 7, 2024
North Carolina
1 review
0 helpful votes
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Really! No no no no no no no no no no no no no no no no no no no no no no

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Fond Memories
September 8, 2024

I thought our old home movies would be lost forever if I did not convert from VHS tape. So I decided to have it digitalized through your company. The process was easy, clear and understandable. Now I can enjoy watching it on my computer and rest easier at night knowing it was saved.

Date of experience: September 7, 2024