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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,656
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Easy and professional
October 22, 2019

It was an easy process and done in a very professional manner! The quality was on a high level and I enjoyed having my memories preserved. Thank you!

Date of experience: October 22, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.

Pennsylvania
1 review
0 helpful votes
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Second Shipment
October 21, 2019

Taking longer than I planned to review existing tapes.

Date of experience: October 21, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review and trusting us with your memories. By being subscribed you can take your time reviewing your tapes. Feel free to call us with any questions you might have. 1-800-845-7986

Missouri
1 review
0 helpful votes
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Fantastic memories of family
October 21, 2019

I enjoyed watching old videos brought to life. Shared memories with five siblings and two children
All enjoyed watching

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.

Arizona
1 review
0 helpful votes
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Awesome
October 21, 2019

Wonderful memories at my fingertips now. Extra care and effort given to the older tapes which is much appreciated.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.

North Carolina
3 reviews
0 helpful votes
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Saving memories
October 21, 2019

I sent 50 videos in all different formats. I wasn't sure what to expect. When I received them and saw my parents and aunts and uncles who are no longer with us, I knew it was worth every penny! My adult children are enjoying watching themselves when they were little. I had some trouble downloading the files, but the customer service person helped me right away.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.

Illinois
1 review
0 helpful votes
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Easy to use
October 23, 2019

I've submitted boxes of family videos now and am happy to be able to access them whenever and wherever as well as easy to share files

Date of experience: October 20, 2019
Germany
2 reviews
0 helpful votes
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They convert it all!
October 21, 2019

Sent in 4 types of media, including reel-to-reel, and all was digitized beautifully! Memories to view and share.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.

Utah
1 review
0 helpful votes
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So much fun!
October 21, 2019

Sent in old tapes and it was so much fun to get to see what what on them and see my kids when they were little. Imemories is fast and not too expensive. The experience was easy and fun.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.

Indiana
1 review
0 helpful votes
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Good system.
October 21, 2019

Everything was easy to do. The website is easy to navigate. The cloud storage is nice. The price is reasonable. The options for how to get your content is plenty.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

Thank you for the great review. We are so glad you are enjoying your memories. Let us know if you have any questions.

Hawaii
2 reviews
0 helpful votes
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BEST THING EVER!
October 21, 2019

To be able to see my videos over again, what a fantastic journey and great memories. Thanks for bringing those wonderful memories back to me and family.

Date of experience: October 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review and trusting us with your memories.

Texas
1 review
0 helpful votes
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IMemories makes me smile!
October 21, 2019

It's so exciting being able to sit down whenever and wherever and watch old videos of my kids and grandkids. My video tapes were getting to a point they weren't working. I'm so thankful to have them all preserved on the cloud. I tell all my friends they need to send you their old videos too!

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.

Missouri
1 review
0 helpful votes
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Great service for wonderful memories!
October 21, 2019

Sent in all my old videos, tapes and film... they did a fabulous job! Enjoying showing the family all our old memories!

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Sheryl,
Thanks for the 5 star review and trusting us with your memories.

North Carolina
1 review
0 helpful votes
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Great Experience
October 21, 2019

I am so pleased with my experience here. I am able to see movies and slides I haven't been able to see in many years. Some I had totally forgotten about. Seeing family members from years ago and sharing them is the best experience.

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Judy,
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.

Florida
1 review
0 helpful votes
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I love imemories.
October 21, 2019

Looks great and we will be able to watch our memories for years. I would recommend imemories to all my family and friends to use.

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Stephanie,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.

Texas
1 review
0 helpful votes
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Easy way to save your old photos
October 21, 2019

I had lots of old photos that I wanted to save. I sorted through them and sent them to I memories in their box. Now I am organizing the pictures quickly and sharing with others.

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Nancy,
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.

Illinois
1 review
0 helpful votes
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Only downside is you have to pay a yearly fee to keep them. If anything ever happens to me I don't know if anyone will know to keep it up.

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Brenda,
We appreciate you taking the time to submit your review. You do have the option to download your media to your own computer but subscribing through does make it easier to share and access at any time, where ever you may be. Feel free to call us with questions.

Pennsylvania
3 reviews
0 helpful votes
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Easy to do
October 21, 2019

IMemories is an easy to follow experience. They took my old VHS cassettes and converted them into DVD's. The process was simple and in steps. If you have a question like I did, I just called them and they were very helpful and nice. The mailing is easy also. Now I'm all set for some Christmas presents!

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Kelli,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.

Hawaii
1 review
0 helpful votes
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All good with the 35mm slide transfers... thank you for making the process so easy and convenient... giving this as a christmas gift to a family member

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Laura,
We appreciate you taking the time to submit your review. Now is a great time to get your media into us to process. You are so right, this will make a wonderful Christmas present. Please call us with any questions you might have. 1-800-845-7986

California
1 review
0 helpful votes
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I recommend it to everyone who has dvds, videos or loose pictures lying around collecting dust. We look at them all the time. Thank you. Best thing I ever did.

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Stacey,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.

Alabama
1 review
0 helpful votes
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Pleased with iMemories!
October 21, 2019

Good experience with memories! My internet is slow because I live in a rural area so downloading has been a very slow process. Editing has been a problem because of that. IMemories labeling was good and an easy site to work with. Would like to send some more tapes later down the road to digitize!

Date of experience: October 19, 2019
Patty S. — iMemories Rep
over a year old

Hi Emily,
Thanks for the 5 star review and trusting us with your memories.