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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Very professional work. We're having fun! Timely, consumer friendly, helpful advice by phone.
Great service and quick turn around time. Pictures were easy to download and originals returned in good condition.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I have use them in the past and I will use them in the future! Peace of mind knowing that my memories are preserved for future generations
For my 60th birthday... this is what I wanted. Thanks for making it possible and affordable!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
We recently had all of our home movies converted to digital by IMemories. We are definitely glad we did this. It has been fun to see our kids when they were little. I didn't give 5 starts because the editing didn't seem to work like it should. And I thought there would be more editing features. However, they have a better price than another company I looked at, and it's hard to be unsatisfied when you get your home movies! I am considering having our old photographs digitized as well.
We appreciate you taking the time to submit your review and feedback. We are always working on improving our website. We are so glad you're enjoying your memories. Please call us with any questions you might have. 1-800-845-7986
Very happy with my memories. The download was easy and very clear. I'm so glad I sent them to imemories and have them saved
I can find no where where I can order my memories on a USB like the ad said I could. Also, the tools used to create CDs/DVDs is not very good. For example, To delete a mistaken album from a CD you have to delete one at a time. I also wish that the titles were automatically written to the packaging of the DVDs. Now i have to watch each and every album to see whats in them so I can write it on the packaging, but it won't accept more than just a few characters! WHY? How can I write everything on there? Ugh. Their website is very lacking.
My wife and I have been using IMemories for years, we're very happy with the service, quality and care of our items.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Very pleased with the service, process and cloud option. Happy to share my experience and the importance of digitally securing memories.
I sent some very old videos to be digitized. It was pretty pricey (compared to others I've had done) but they did a very good job.
Hi BettyAnn,
We appreciate you taking the time to submit your review. Film conversion is a time consuming process but by choosing the Online Plus option you can now download the digital file(included in your digitizing price) or organize the film reels in the exact order you want on a DVD for 9.99. Please let us know if you have any questions.
Love how quickly everything was turned around and my family loves being able to look at the videos on phones and computers. I will be sending pictures in soon. Thank you.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Sending my beta tapes that I have had for over 20 years and getting them transferred over to digital has made me so happy. I can watch all of my children again when they were babies. And to add... the process to get this done was very informative and easy to do. Thank you iMemories!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Excellent job! Our family loves going back in time to share so many things from days gone by. These digital treasurers are priceless.
I'm very pleased by the service at I memories and have recommended it to others. It would be nice to have a longer field for the video titles.
Thanks for the 5 star review and trusting us with your memories. Unfortunately there is a limitation in the title field due to DVD space constraints. Please let us know if you have any other questions.
We are very satisfied with the videos digitized by Imemories. The service and communication were exactly as outlined on the website!
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
Fast easy, these will make great gifts for family members.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I got my VHS tapes digitalized. But I was expecting them to be touched up. Many of them were still very fuzzy. I'm happy that I'm finally able to view them but was under the impression that they would be fixed.
Hi Stephanie,
We appreciate you taking the time to submit your review. We are always trying to obtain the best possible outcome, it will depend on the condition of the tape, degradation, etc. Please let us know if you have any questions.
Thanks for the 5 Star review! We are so glad we could help you preserve your memories.
I'm so appreciative for imemories. Now I have my memories to share for a lifetime digitally. They did an awesome job with video quality for such old tapes.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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