iMemoriesReviews 11,823

Great customer service and polite service reps

I sent two videos to be digitized. The first one came out really good and my whole family are really happy. I received it right before Christmas and was able to send it out as a surprise. It was a video of our whole family from 1998 and was a photo memory we did for our now deceased Mom. Brought back many happy times. Great job!
The second video was missing some parts but I was aware that this can happen with older videos. Still there were some great video clips of our family from 1998.

Overall I am really happy with the results and plan to use IMemories again!

I've tried other companies in the past and was not happy with the results or the customer service. With iMemories, the shipping was easy, the turnaround time was quick, and the finished product is amazing! It's so easy to access my movies and organize/edit them. My follow up questions were answered quickly. My favorite part is being able to share them with family and friends. I sent video to a friend I haven't seen since grade school. He said, "I've never seen video of me as a kid. This is such a gift!" I highly recommend iMemories over other companies I've tried. Thank you, iMemories!

I have enjoyed the results I have had with this company. They have brought back many great memories from my childhood to share with mom and sister by showing scanned old photos. I wish it was a little less expensive, but the results are great.

I've enjoyed the process of digitizing our family's movies and 35mm slides. What a gift to be able to look back on days gone by, revisit so many people and places I had not seen in many years.

I've used iMemories several times and I've always been satisfied. I first used iMemories a few years ago too digitize VHS tapes and Super 8mm sound home movies all from the 80's and 90's.

Wonderful. I sent media to be digitized to iMemories and Legacy Box at the same time. IMemories had more but they were done sooner that Legacy Box. Quality was the same.

I had 3 VHS tapes I sent. One of them, the VCR "ate" the tape but IMemories was able to fix it. I haven't seen these tapes in years, so it was awesome to be able to watch them again. Thank you, IMemories for a fantastic experience!

IMemories took about 1 month to complete our entire order, overall very satisfied but 2 of our 7 tapes have terrible audio and visual which was not present in the original tape and one of our tapes came back damaged entirely unable to be used again.

The digitalization of my super 8 movies from my childhood made for so many fun memories watching with my 80-year old parents.

I am very happy to report that films that were originally on actual film reels that had been transferred to VHS back in the 90's are now modernized and digitized to be watched and shared by my family! My mother who purchased a movie camera back in the 1960's to capture her life as a newly wed had no idea that at her 86th birthday this year we will have the opportunity to travel back in time to visit the beginning of a 65 year love story. Three kids, 4 houses, countless dogs, many cats and 7 grandchildren later we will share these beautiful memories to celebrate her life. I can not express enough the gratitude I have for this service which has been seamlessly easy. If you are on the fence, it is 100% worth every penny to be able to see history replay

I was able to watch my old VHS tapes, (filmed in the early 80's) that iMemories converted to digital, that showed footage of my family members who since passed. It was so comforting and worth every penny. I just shipped my 2nd box of tapes. Very happy customer.

Easy process, receive box, pack items and send to IMemories. Wait for videos to be added to media then laugh and cry and think how glad I am to have these memories once again.

It took 2 months to finish, overall most of the videos came back ok but there are a few that the quality is low on. Haven't had a proactive experience with anyone in customer service and haven't received my tapes back or a any email letting me know when I may expect them.

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Sending items was quite organized and clear. Paying for the return was not option able.
Our daughters had to do the down/up loading. I'm not sure how it will be used, but feel good we have them.

Communication related to my order and the various processing stages was appreciated. The overall process couldn't be simpler. Order box, pack up your photos and videos and wait for notification that they are available to view. The discount offers were appreciated.

Not happy with the video's we received for the price we paid. Defiantly not happy with having to pay extra to have our movie reels returned to us. Did not find that out till they received our movie reels.

I sent in the disc, and no one attempted to view beyond the first five minutes, even though the remainder of the video contained only static. The disc was then returned to me without anyone double-checking the full recording. I had to contact customer support to point out the obvious static at the end of the video. No solution was offered, despite the fact that my disc was functioning properly and clearly shows that the video plays for 25 minutes.

Although I should have started the process a month or two earlier for Christmas delivery, they were very quick about getting the first digitized memory online for me. I am completely satisfied with the service and enjoy seeing the family taped digitized for the first time in 30 yrs. If Ihad know that the tapes would fade away after time I would have had this done a lot sooner, but they were able to enhance the tapes and are fun to watch. It was a very easy process to send the tapes to iMemories and have them digitized.