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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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It was super easy and affordable and the quality of the videos is amazing and my family is so happy!
Service was wonderful! Received in a timely manner. Will use your service again!
I turned in 60 family VHS tapes to be converted. Everything turned out great!
Very fast turn around. I was impressed. Great place and so happy I found them and decided to use there services
So happy to be able to relieve forgotten and completely unknown moments of our family's history. This journey has provided new perspectives and the gift of treasured memories! Thanks iMemories!
Seamless, worry-free experience. I was able to send in a huge pile of negatives and thankfully did NOT have to count them! I will likely be sending in another order this year.
Good experience, no issues with process, hope to make my family happy
Everything about my shopping experience was easy! Will use IMemories again
She glad I did this - wish I had done it sooner before the quality of the video declined. Still precious memories
I love how iMemories has made our family memories timeless. Those videos are my dad's legacy he left. It was his dream for us to look back on our precious memories. He passed away 10 years ago, and it's been on my heart to allow his Legacy to come into fruition. Thank you iMemories!
Not all my memories were able to be converted due to copywrite issues but what were converted was great!
Excellent service! My content was delivered exactly as I had hoped!
Such a relief to digitize old slides and home movies before they were destroyed. I had slides dating back to late 50's! So nice to be able to preserve childhood memories and to share them with family.
I am pleased with the way my items were handled and I love viewing them digitally but didn't know I'd have to pay to keep viewing them.
At 67 years old I moved after retiring to be closer to my children and grands. In the process of the move I found VHS tapes from 30-40 years ago. I decided to have them converted and thanks to iMemories I have been able to share these wonderful memories with not only my children but my siblings, aunts, cousins and many more. Many of the memories are of family members no longer with us and we can now all look back on those sweet times! Thank you iMemories!
I'd recommend this service to anyone who has kids for appreciation
IMemories made my whole experience super easy from beginning to the end. They send you everything you need from packaging so your videos remain safe and they send you regular updates on the process. I haven't been able to watch our videos in forever that are super important to me from my wedding, trips to Hawaii, Niagara Falls and more because VCR's no longer exist. If you're thinking about formatting special memories you don't want to lose I highly recommend you use their service. You will not be disappointed…I promise.
I needed an extension on my coupon expiration. Thankfully this was allowed.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Valerie, Thank you for your comment. We're apologize for any inconvenience with the website. We do see that you emailed regarding the issue you were having logging into your account. We do our best to make sure all emails are answered with in 24-48 business hours. We did respond to you in less than 48 hours. We do always have Customer Service available M-F by phone to address your issues right away. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.