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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Brings back memories! So easy to view on line.
My vhs tapes were from the 1980's. I can't believe how the conversion worked so good!
I'm so happy I had my family VHS'S, photos and cell phone videos. As we all know, we pay a pretty price for having that done. What I didn't know I'd have to pay either a monthly or annual fee to watch them.
I've used iMemories several times over the years to transfer old tapes and lately to digitize some very old slides. Preserving these memories is an invaluable service. Much appreciated and we'll done!
Very easy to send I the 8mm videos and then got them digitally in the app. So simple. But now I need to download and struggling with how to do that.
This has been such a great experience for my family and I. Looking at at beautiful memories. Being able to see my grandparents who are no longer with us is just amazing.
I think the price at 50% off was spendy, but getting to see the VHS videos after so many years was pretty cool. I probably wouldn't do the photos again, I could do those myself.
On some of the videos the sound did not match the video, there is a delay. When the tapes are played on their original device they play back fine, but something in the conversion caused the sound to be off. Also video quality isn't great.
It has been the most amazing experience, the quality of the videos, the fast service, priceless.
This experience was so satisfying. I had so many VCR tapes just sitting in my closet. It was wonderful to revisit those times years ago, laughter, smiles and plenty of miles we have traveled. Thanks for the memories!
I can't begin to express my gratitude for this service. My children lost both their father and stepfather and these will be memories that will have forever.
Thank you so much 💗💗
I didn't know exactly what was on the vhs tapes that I had converted. Some of the sound quality was not good but I believe that was how it was on the tape
I would like to thank iMemories for a great job in converting my 60-year-old family videos to a digital format. IMemories makes the whole experience easy and exciting. Their customer service team were pleasant, knowledgeable and very helpful. Our entire family are having so much fun looking at our past.
Thanks again iMemories. Lucka
Had a few questions about the way it all work they were answers early, and was given a discount.
Quick service got my videos. Kind of disappointing that you don't get storage online for more than 30 days.
After receiving and reviewing 18 digitized family videos, one had no sound and another had broken sound and imagery. I sent back the two and hoping they can digitize again correctly
I was dismayed to discovered that the listed price for converting my slides to digital did not come with a digital copy. Instead I was offered a chance to stream my own material from their website, and pay them, essentially, forever. If I wanted a thumb drive it would be 59.96 per copy, which seems exorbitant given that I'd already paid over 1K to have the slides digitized.
Hi Nicole, Thank you for sharing your feedback. The digital conversion charge is the cost to convert your slides to digital photo files. It includes 30 days of free access to view, share, stream and save your memories. We'd be happy to assist you with your order. Please reach out to Customer Service at your convenience.
Converted 100 plus old slides, nice results, good cost. I got the results in a normal time. Flash drive,
Online and old slides returned. Had no issues with any step of the process. Very happy with the results
Thanks so much for your kind words, Duane! It means a lot to hear you were happy with the slide converts and how smoothly everything went!
I didn't understand that I was only paying for storage. I thought you were going to send everything back on a usb so I could view it on my computer or tv. I paid $400. Only to receive files. You store them for a short time on the app. Then I have to pay money yearly. This is not what I thought.
Hi Erin, Thank you for your feedback. We'd be happy to go over the options you have to save your memories. Please reach out to Customer Service at your convenience.
Excellent service. Delivered a very good product quickly and efficiently.
Thanks so much, William! We're delighted to hear you're happy with the service.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Thank you, La, for recognizing our quick service. We truly appreciate your honest feedback about the storage period and understand how extended online access could add value. Your input helps us improve, and we hope to exceed your expectations in the future.