On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use and the digital conversion of my very old tapes turned out nicely! Thanks very much!
Easy to use. Not sure I like the subscription process to the cloud. Took a long time to save to my computer
The service was great getting my order processed. Questions were patiently answered before I sent you my memories. However, since the order has been completed I feel harassed. I've done one other review -- isn't that enough! I simply don't understand the obsession with companies to have to constantly have reviews! ENOUGH!
Had VCR tapes from TV shows that had family members in the show that we recorded off the TV for our private viewing wanted to transferred to Disc & USB but said that couldn't do it 7 VCR tapes had to find a different company to do it for us
Very good
Enjoyed looking through my children experiences in their youth….
Amazing! No complaints! Best service and helpful reminders. Loved it!
I was so excited to be able to convert my old VHS tape to a digital file. I will treasure those memories for a lifetime!
I am loving seeing my videos from 30 years ago once again! Highly recommend!
I don't have time to write a review
I don't have time to write a review
Quick and easy. Whenever I called the staff was polite and courteous.
Great. Right up until this survey which is a bit demanding. If I don't want to describe my service you shouldn't force the issue. It's annoying.
I am so glad I had all of our home movies digitized. With the rapid development of new recording technology back in the day, we never watched any of our tapes because the equipment was changing so fast. I am giving my six grown children access to their digitized childhoods for Christmas this year. Thank you iMemories!
I sent 31 old movies my father made during the 1940s and 1950s for conversion to modern media. IMemories sent a shipping container, instructions, and notified me of receipt. In about a week all the movies were online for me to download and also to provide links to my family for their views. For a short time iMemories made me a hero to my cousins. Now I am sharing these films of relatives my children and grandchildren never knew with them.
After not being able to view old family videos for 10+ years, this service gave me that which is invaluable! I was so happy to be able to see video of family members that have since passed and couldn't be more grateful for the ease of it all!
It would be nice if you could select the size of the shipping boxe. I only had slides and the box was huge.
My experience was very good and I am pleased with the results.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Audrey, Thank you for taking the time to leave a review! We appreciate your support.