Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to work with. All tapes were digitized and returned to me promptly.
I was hesitant to just send my takes out, but now having them digitally I realize how great a decision it was
Some of the pictures did not scan properly. One whole folder turned out looking like negatives.
Did exactly as I asked and got my items back in a reasonable amount of time.
My old Beta home movie tapes were digitized and, as I was worried about thirty years of sitting in a box, they turned out great!
Please see above for my mediocre review. Is this enough characters yet?
This was my second batch of VCR tapes that I had I Memories convert. I was very satisfied with the results.
Had a 50 yr old 8mm tape that I found tucked away in a drawer. Sent it to iMemories to have it converted to digital and was very pleased with the results. Memories from 50 years ago came flooding back when I viewed the final product. Thanks for the memories!
Amazing i wish I did it sooner. Most tapes were able to be converted and I was able to use a coupon to save on costs.
IMemories has scanned thousands of my photos, as well as 8mm film, video tapes, negatives, and slides. All perfect, all done very quickly, and safely returned to me.
I should have done this sooner. Some of my DVD's had started to corrode already. I love sharing memories from my past.
Very happy with the secure shipping procedure and the digital quality
Fast service and I got all my original videos back safe and sound.
I did not quite understand what to do in all cases. Customer service helped me out.
I am pleased with having multiple notebooks full of slides available in digital format now. IMemories makes it easy to access and use digital images of slides for my mother's tribute presentation for her memorial service, for example. I am grateful to have a reliable source for access to treasured memories. Also, if you need help figuring out what to do, they are there to help if you write an email to *******@imemories.com. Thank you very much!
It has helped me tremendously to have a professional company digitize our family movies and slides. IMemories gives me the ability to rename, organize, and store these movies and slides. Also, to have the option to create DVDs, use USB drives, or stream this content allows me share these movies and slides with other family members. Thank you very much!
The process went very smoothly and our slides are now available to enjoy and share with our family. My only disappointment was that some of the pictures were upside down and I wish they had taken a minute to have them all right side up.
I couldn't be more excited to watch all my childhood videos again after not seeing them for 20 years. It's tearjerking and all so wonderful. The team digitalized my videos pretty quickly I only had to wait one week or so and I had 15 video tapes. I am so grateful I get to see all my past memories and those that I love that are no longer with us! Thank you so much iMemories!
I believe iMemories provides a very valuable service in the convertion of old files which most times are unable to be viewed in a manner that is often unavailable these days. Everyone I've dealt with from iMemories has been pleasant to deal with and has explained clearly what is necessry to perform the various tasks I needed help on. I would highly recommend their services.
This is the second time I've used Imemories. The first was to transfer old video tape and video camera tape. This second time was to scan over 500 old pictures that I didn't have time to do myself. Everything turned out clearer than I expected. Thanks!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi David, Thank you for taking the time to comment. We certainly apologize for any delays. I see your order is getting ready to ship back. You will receive an email with the FedEx tracking number when it ships.