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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Virginia
1 review
0 helpful votes
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Very satisfied
October 6, 2024

Easy to work with. All tapes were digitized and returned to me promptly.

Date of experience: October 6, 2024
Massachusetts
1 review
0 helpful votes
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Easy!
October 6, 2024

From receiving a box to mail my cassettes to having them digitized and returned- an easy, satisfying, happy process! Thank you!

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
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No regrets
October 6, 2024

I was hesitant to just send my takes out, but now having them digitally I realize how great a decision it was

Date of experience: October 6, 2024
Texas
1 review
0 helpful votes
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Pictures didn't turn out
October 6, 2024

Some of the pictures did not scan properly. One whole folder turned out looking like negatives.

Date of experience: October 6, 2024
Michigan
1 review
0 helpful votes
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Very happy with the experience.
October 6, 2024

Did exactly as I asked and got my items back in a reasonable amount of time.

Date of experience: October 6, 2024
Wisconsin
1 review
1 helpful vote
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Great Service
October 6, 2024

My old Beta home movie tapes were digitized and, as I was worried about thirty years of sitting in a box, they turned out great!

Date of experience: October 6, 2024
Pennsylvania
1 review
0 helpful votes
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Please see above for my mediocre review. Is this enough characters yet?

Date of experience: October 6, 2024
Stacey S. — iMemories Rep
over a year old

Hi David, Thank you for taking the time to comment. We certainly apologize for any delays. I see your order is getting ready to ship back. You will receive an email with the FedEx tracking number when it ships.

Kentucky
1 review
0 helpful votes
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Converted VCR tapes
October 6, 2024

This was my second batch of VCR tapes that I had I Memories convert. I was very satisfied with the results.

Date of experience: October 6, 2024
South Carolina
1 review
0 helpful votes
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Great service
October 6, 2024

Had a 50 yr old 8mm tape that I found tucked away in a drawer. Sent it to iMemories to have it converted to digital and was very pleased with the results. Memories from 50 years ago came flooding back when I viewed the final product. Thanks for the memories!

Date of experience: October 6, 2024
New Jersey
1 review
0 helpful votes
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Highly recommend
October 6, 2024

Amazing i wish I did it sooner. Most tapes were able to be converted and I was able to use a coupon to save on costs.

Date of experience: October 6, 2024
Oregon
1 review
0 helpful votes
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Great, fast, safe work
October 6, 2024

IMemories has scanned thousands of my photos, as well as 8mm film, video tapes, negatives, and slides. All perfect, all done very quickly, and safely returned to me.

Date of experience: October 5, 2024
Michigan
1 review
0 helpful votes
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Highly Recommend
October 6, 2024

I should have done this sooner. Some of my DVD's had started to corrode already. I love sharing memories from my past.

Date of experience: October 5, 2024
Washington
1 review
0 helpful votes
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Happy with fast secure service
October 6, 2024

Very happy with the secure shipping procedure and the digital quality

Date of experience: October 5, 2024
New York
1 review
0 helpful votes
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Excellent!
October 6, 2024

Fast service and I got all my original videos back safe and sound.

Date of experience: October 5, 2024
Virginia
2 reviews
0 helpful votes
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Most things I understood.
October 6, 2024

I did not quite understand what to do in all cases. Customer service helped me out.

Date of experience: October 5, 2024
Maine
1 review
0 helpful votes
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I am pleased with having multiple notebooks full of slides available in digital format now. IMemories makes it easy to access and use digital images of slides for my mother's tribute presentation for her memorial service, for example. I am grateful to have a reliable source for access to treasured memories. Also, if you need help figuring out what to do, they are there to help if you write an email to *******@imemories.com. Thank you very much!

Date of experience: October 5, 2024

Preserving our Family's Heritage and Legacy
June 5, 2024
Previous review

It has helped me tremendously to have a professional company digitize our family movies and slides. IMemories gives me the ability to rename, organize, and store these movies and slides. Also, to have the option to create DVDs, use USB drives, or stream this content allows me share these movies and slides with other family members. Thank you very much!

Date of experience: June 4, 2024
South Carolina
1 review
0 helpful votes
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Very well organized process
October 5, 2024

The process went very smoothly and our slides are now available to enjoy and share with our family. My only disappointment was that some of the pictures were upside down and I wish they had taken a minute to have them all right side up.

Date of experience: October 5, 2024
Iowa
1 review
0 helpful votes
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I couldn't be more excited to watch all my childhood videos again after not seeing them for 20 years. It's tearjerking and all so wonderful. The team digitalized my videos pretty quickly I only had to wait one week or so and I had 15 video tapes. I am so grateful I get to see all my past memories and those that I love that are no longer with us! Thank you so much iMemories!

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Excellent
October 5, 2024

I believe iMemories provides a very valuable service in the convertion of old files which most times are unable to be viewed in a manner that is often unavailable these days. Everyone I've dealt with from iMemories has been pleasant to deal with and has explained clearly what is necessry to perform the various tasks I needed help on. I would highly recommend their services.

Date of experience: October 5, 2024
Missouri
1 review
0 helpful votes
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Excellent scan of old pics!
October 5, 2024

This is the second time I've used Imemories. The first was to transfer old video tape and video camera tape. This second time was to scan over 500 old pictures that I didn't have time to do myself. Everything turned out clearer than I expected. Thanks!

Date of experience: October 5, 2024