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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The product and the process are exactly as described. It's quick, it's simple, and your items are returned to you in the exact same condition that you sent them out. The files are very easy to view online and are able to be downloaded, so you can send or upload them wherever you want to.
My videotapes of my kids were made digital and I was so very excited. I downloaded the app when they arrived only to discover I have to PAY A SUBSCRIPTION FEE TO CONTINUE TO ACCESA THEM! That's just bull$#*!. I feel violated as I had no choice but to pay out. Look elsewhere and read the fine print. Asshats.
My experience was very good. Everything went as expected from ordering and receiving the shipping materials to progress notifications. Once my materials were receved by iMemories. I am completely satisfied with the digitization of my video tapes.
The turnaround time was exceptional, and
IMemories managed to archive family history from old film otherwise lost forever
Poor quality and I can't keep them without paying an additional cost. Not what I was expecting.
Hi Janice, Thanks for speaking with me today regarding you order. As we discussed I have given you online access, so you can view and save your videos however you'd like. If you decide to download them and need assistance, please do not hesitate to reach out. We'd be happy to go through the process with you!
Explanatory, User friendly website, Confirmation recieved quick, absolutely quick turnaround, service is excellent. I will refer to my friends and family! I lost my first born daughter to cancer in 1996 at 9yrs old. You restored a very special VHS for me. I'm forever grateful.
IMemories delivered the product they promised.
I felt secure trusting them with priceless memories on film. The communication by IMemories during the whole process was exemplary.I will be doing business with them again soon. Their fees proved to be a great value due to the outstanding customer service as well as a quality product delivered exactly as advertised.
It took a little longer to get my second order but in all fairness, I did send in duplicate reels. I appreciated the fact that I was contacted right away. I memories did a wonderful job at creating my reels into digital memories.
Everything as i expected, thank you for your services. It is good to have access to my family memories.
Really loved the home videos. They were well taken care of. Will definitely send in more in a couple of weeks. The only thing its a little pricy for my budget so will do a couple at a time. But over all was very happy.
I couldn't figure out how to down load them and got help from the help line. They were very helpful with assisting me.
Happy customer. No problems. Good quality. I have more that I need currently and I need to get them copies. I will be using your company. Thank you for your quality workmanship and quick turn around time.
Just took a long time. Kinda of a pain to download each one and it Would be nice to download them all at once
When I found a box that had over 50 8mm reels and a dozen VHS tapes from the past 60 years, I didn't know what to do with them!
When I heard about IMemories, I was thrilled and they converted them all into digital that I could watch on my television and I shared them with my children and seven siblings.
Everyone was so happy to get these and called me to tell their delight in seeing our family from so many years ago. I would highly recommend this to anyone to preserve precious memories.
I ordered the kit for Christmas but we didn't send it in until sometime in March. I received an email and an actual phone call to follow up. After sending everything in we waited... for a very short time! Everything, every memory was digitized. Soon after we received our tapes back including the audio tape that accidently got sent in with the video tapes. Thank you for your services and I will recommend you to anyone looking for the preservation of their memories.
Everything fine, trying to find the time to follow up and order more.
I was so happy to finally be able to see my old home movies. I got to see my mom when she was alive and hear her voice again and her laugh too. I also got to see my kids when they were little and myself when I was in my 20's! ðŸ˜ðŸ˜
Great Service. Everything was done as described for the service. Will definitely send more pictures to be digitized in the future.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Glennell, Thanks for taking the time to comment. The iMemories cloud storage subscription is optional. Once the digital conversion is complete, all customers have four options to save their memories. They can purchase customized DVDs, USB flash drives, download and save to their computer and devices (no charge) or keep your online access with the iMemories Cloud Subscription for $7.99/mo or $49.99/year. We want our customers to be able to save their memories in the way that suits them best. If the yearly subscription is not best for you, we'd be more than happy to go over the other options with you. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.