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IMEI Doctor

1.8

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IMEI Doctor Reviews Summary

IMEI Doctor has a rating of 1.8 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 83rd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

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Colorado
1 review
0 helpful votes
Follow Arturo C.
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Scam don't be victim
November 6, 2019

They asked for $28.00 to unlock iPhone so I paid it. They didn't unlock it They wanted $133.00 more to successfully unlock iPhone. It's a scam they are thieves

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Australia
1 review
0 helpful votes
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It's just a scam
November 2, 2019

I paid to unlock my iPhone 6s plus. There was two steps in the payment and confirmation process. In the first process, they checked if phone can be unlocked or not where they asked to pay the initial payment and after few days they asked for the payment for the final step to unlock and I paid the amount. But after 4days, I received an email saying the phone cannot be unlock due to reasons like theft, stolen, contract breach etc. For the payment refund they asked me to prove the full payment of the phone which a year back. In such case, they should have asked it in the first step. This site is just a scam. They cannot perform any job.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2019
Greece
1 review
0 helpful votes
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FRAUD FRAUD FRAUD
November 1, 2019

Hi,

On 9th August i paid them tou unlock my phone.

Today is 1st November and still nothing...

I sent them many emailS but they didn't respond...

100% FRAUD

Date of experience: November 1, 2019
India
1 review
0 helpful votes
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FRAUD WEBSITE DON'T GO FOR THIS

6 months over No unlock and No refund

$180 gone, Not responding for messages and emails

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2019
Australia
1 review
0 helpful votes
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SCAM
October 29, 2019

I paid over $100 to get my iPhone unlocked. 30 days later it still isn't unlocked and they won't refund my money nor reply to my emails.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019
GB
1 review
0 helpful votes
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IPhone 7 unlock
October 27, 2019

Simple process, it only took a couple of days, to unlock with no problems.

Thank you will use again

Date of experience: October 25, 2019
Spain
1 review
0 helpful votes
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Brilliant
October 26, 2019

Absolutely brilliant does exactly what it said on the box within the time limit stated.
No messing around with cables and maybe damaging my phone, all done over the internet.

Date of experience: October 24, 2019
Kentucky
2 reviews
1 helpful vote
Follow Mike K.
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I thought i was going to get lucky and maybe not be like the other people and yep they stole my money and still on waiting. Its been over two month.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2019
Massachusetts
1 review
1 helpful vote
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Scam! Scam! Scam!
October 22, 2019

First, it's advertised as unlock your phone then after paying you are informed that it's a processing fee. Ok, I received an email that my phone was ready to be unlocked but I have to pay another £30, I hesitated but I already invested so I paid but waited 5 days to get another email that my phone can't be unlocked but I was given a £49.99 for future premium service that's not available yet. Asked for a refund and refused because they claimed they already offer me credit. This is a total scamming service and don't be fooled by their posted ratings, that's a scam too. Their refund policy is written to scam you too. BEWARE!

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2019
California
1 review
1 helpful vote
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I waited more than 5 months but they couldn't unlock my phone and no refund no anyanswer. Don't believe good reviews..

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2019
New Jersey
1 review
0 helpful votes
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Great service!
October 21, 2019

It took less time that I was expecting, communications with customer services perfect, thank you and I will use your services in the future and I recommend to everyone!

Date of experience: October 18, 2019
Jamaica
1 review
0 helpful votes
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Scam! Scam!
October 18, 2019

They state that there's no hidden fee and all prices are final once you entered your IMEI however this is not so. Once you entered your IMEI is states $28 for your device to be unlocked then you receive an email saying an additional fee should be paid before you receive the unlock code that's false advertising. I have attached a photo where they claim there's no hidden fee but will email you about additional cost. They won't unlock your phone just charge you more than what was originally agreed upon. They are a scam! Do not use them! Do not fall for this scam!

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2019
GB
1 review
0 helpful votes
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Very very slow
October 18, 2019

Very slow unlock with little notice of how long it takes I appreciate they deal with many customers but at over £50 I expect quicker than 3 days

Date of experience: October 18, 2019
Georgia
1 review
0 helpful votes
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Good morning
I will explain to you how I was deceived. I guess it's illegal. I'll send them a screenshot When you guess exactly

When I bought this item, in description was indicated the PRICE 28$. Now, when I check the web-site with my IP address, its's pre-order and I'm seeing 28$ and 154$ (on completion). When I checking another IMEI on my IP, I seeing the same information (28$ and 154$). But if I have another IP, I'll see the price 28$. THAT'S ALL. This scheme is absolutely clear for me.

1. When you buy is the price for unluck. 28 $ (NOT pre-order!)
2. You bought it after. My IP address information is changing and it says it was pre-ordered.!
3. Then doctorunlock sent me Miles. You didn't see it when you were buying it and it was written pre-order was?... While visiting the site. Anyone emei has already this is a pre-order (As it should have been at the time of buying)
4. I buying unluck for 28 $... After buying, they change like this your ip addres While visiting the site Anyone emei has already this is a pre-order!

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2019
Egypt
1 review
0 helpful votes
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Bad service
October 13, 2019

Bad service. They steal my money and no reply on emails. They care about money not customers or services

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2019
Washington
1 review
0 helpful votes
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Faster than expected!
October 13, 2019

I had a locked Verizon iPhone 6 and Dr Unlock delivered the preorder right away and the final unlock within a week even though they said it could take 30 days. I am now happily using the phone on another network. Highly recommended. Thank you!

Date of experience: October 12, 2019
GB
1 review
0 helpful votes
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Excellent
October 13, 2019

Excellent thank you for your service, very quick, able to keep track of progress. Emailed as soon as it's done.

Date of experience: October 11, 2019
Japan
1 review
0 helpful votes
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Worked as advertised.
October 9, 2019

Prepaid the fee. Then paid the second fee. IPhone 6 in Japan. Unlocked took a few days but worked as advertised.

Date of experience: October 8, 2019
GB
1 review
1 helpful vote
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Successful unlock
October 6, 2019

Phone unlocked successfully but check prices carefully before agreeing and it takes several days to unlock unless you pay an additional fee.

Date of experience: October 5, 2019
Jessica B.
Arizona
1 review
0 helpful votes
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Thank you DoctorUnlock
October 3, 2019

I was very skeptical of this working, I will admit. But DoctorUnlock came through and I now have a working IPhone! Thank you

Date of experience: October 2, 2019