On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
IMEI Doctor Reviews Summary
IMEI Doctor has a rating of 1.8 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 83rd among Unlocked Phones sites.
We monitor reviews for authenticity
Hello DoctorUnlock, I could read everywhere online that you were scams but I gave you the benefit of the doubt but it is confirmed that you are, You could have told me it was Activation lock and can't work rather than collecting my $70 and doing nothing. I want my refund before I take some crazy measure.
Thanks.
This site is a scam. They say they can unlock your phone in 2 days, but never do. I even paid extra for rush unlocking. They then said my brand new iPhone XR was marked as lost or stolen. Do yourself a favor and just buy an RSIM 13 sim card. You will be able to unlock your phone for less than $10 and in less time.
I had to contact my credit card company to dispute the charges for services not received.
Deceptive company advertises for 28 dollars unlocking iPhones. They mention in very tiny font they will charge 130 dollars more to complete the process this can be easily missed because they intentionally make this tiny so most people miss it. They also make it hard to get your refund back. I would not recommend anyone using their service. The 5 stars you see here is written by the company itself
Failure to comply with the contract, the telephone has not been unblocked as described.
Avoid it from a distance, it's thieves and exploiters.
I paid total $70 for unlock iCloud activation and received email after 3 days that my IMEI is in blacklist.
All other companies say my IMEI is clean?
It seems many people have same experience.
My iPhone is not on the black list, but it has not been unlocked yet.
Watch out for this service, avoid it from a distance, it's thieves and exploiters, I've lost 50 pounds by them.
You pay money that you think is the final price, but it is what they call pre- order.
Stay away and report it
Absolutely appalled by their service.
After reading good reviews, decided to unlock the iCloud activation however I was advised that it is black listed and will be refunded in voucher. I have not received the voucher yet and now asking iCloud premium service will be available within 2-3 days and we can use the voucher. And still we haven't received the voucher. Also, I check for one Imei on other sites and it shows it is clean. There is no response to our email for voucher yet.
They delivered on what they say and unlock phones on time. They also have a very responsive customer service team.
Website states100% money back if they cannot deliver service. But they will not refund. Also told me my device is blacklisted when multiple other companies have told me it is clean. I got screwed out of $70
The initial payment you make is to pre-order the unlock... not the unlocking itself. It's very deceitful. Also the pre-order is in USD then the unlocking fee is quoted in UK pounds. Extremely weird. I paid $28 USD for the "pre-unlocking" then they ask for 50 pounds to actually unlock it. Don't trust them.
No service provided and no refund provided. You have been warned. Only phone company can unlock your phone
I have more than year waiting for unlock services and they don't answer any email!
Order created at
2017-12-11 07:18:55
Order last update
2018-03-31 04:13:14
23rd February 2018, 11:42
Hi,
Since the Unlocker can accept and clear only limited quantity of Sprint
Every week, we have 274 IMEI's which are pending and will try to clear
The majority of in next week's submission.
We are giving you a chance now to obtain a refund as opposed to waiting
Until next week. Can you please let us know by replying to this email
Within 24 hours? We cannot accept a cancellation request after we submit
This weeks IMEIs.
I understand you have been very patient, and we do recommend continuing
To be patient as stopping the process now would simply mean starting
Again elsewhere and another wait of 20+ days. If you allow us to process
Your IMEI it will be done within 7 days.
30th January 2018, 17:25
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account