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IMEI Doctor

1.8

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IMEI Doctor Reviews Summary

IMEI Doctor has a rating of 1.8 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 83rd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

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Florida
1 review
0 helpful votes
Follow Zoo r.
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Ponzi scheme
August 28, 2019

These people should be locked up I'm on make sure I shut down the website is a complete rip off They just try to get $28 upfront and then try to bill you later but they do happy with the $28 so don't let them take your $28

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2019
Georgia
1 review
0 helpful votes
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It's an honest service
August 30, 2019

To everyone on here that doesn't read and shots out scam! The 20-28 dollars you pay up front is a partial payment. There is NOWHERE on Earth that will unlock your phone this way that cheap. If you actually type in your phone's IMEI number in advance it will tell you how much the rest will cost. I've used this service three times. It works. If you bought a phone from someone you need to check to make sure the phone hasn't been reported stolen before you buy it. The only reason I'm given the four stars is because sometimes it can take a long time. They will send you a link with a progress bar so you can check the status.

Date of experience: August 28, 2019
Maryland
1 review
0 helpful votes
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Deception
August 28, 2019

Doctorunlock is a scam! They make you think you can unlock your phone for $28 just for them to get back and ask that you pay $168. I recommend unlock river they are more professional and truthful unlike this joke called doctor unlock

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2019
Brazil
1 review
0 helpful votes
Follow Wendell R.
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I on the site USD 28, but I payed USD 196, supposed for carrier taxes.

Worked bus was very expensive.

Date of experience: August 27, 2019
Pennsylvania
1 review
0 helpful votes
Follow telly e.
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Great service
August 27, 2019

Very fast
Thank you guys
I tried another company they said not good
You guys did it thank you
If you have verizon phone this is the way to go
Verizon sucks

Date of experience: August 27, 2019
Nepal
1 review
2 helpful votes
Follow Yogendra B.
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Finally my iPhone is unlocked... But the customer service is pathetic, nobody will reply to our emails and the unlock price is increased even after making full payment. I was feeling like I got trapped as I had already paid £100 and again £25 was asked saying price has been increased, I had no other options neither they replied to my emails for refund, nor they will process on the earlier agreed price.
I would have given 1 star, but now since my iPhone is unlocked, I am giving 2 stars.

Date of experience: August 24, 2019
Australia
1 review
0 helpful votes
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Easy!
August 23, 2019

Quick and easy service with a money back guarantee. The unlock took about four days so maybe plan ahead.

Date of experience: August 21, 2019
New York
1 review
0 helpful votes
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Good job
August 21, 2019

Excellent job. Hassle free and easy payment. It took a few days to open my cellphone but it was worth the wait

Date of experience: August 20, 2019
Australia
1 review
0 helpful votes
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Professional
August 19, 2019

It took a little bit longer that expected
Overall great service, great communication,
And finally job well done- it's working
Thank You

Date of experience: August 18, 2019
Viet Nam
2 reviews
5 helpful votes
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Never again...
August 12, 2019

! I lose my money and don't want anyone else loose money for this site like me!

I do not understand why services like this can still exist and make many people lose their money unfairly.
Before making order, I consulted trustpilot.com site and hoped that great comments about them were correct, but I was wrong.

I paid 28 USD as a prepaid fee, right after that they requested a further 42 USD to unlock and I paid for this fee. However, after 5 days they answered that my IMEI was blacklisted (that's a lie) and needed to pay additional 70 USD for them to perform premium unlock.
I will not pay further because, I'm pretty sure that my IMEI is completely clean and has provided them with a lot of proofs show that my IMEI is clean. I also required them to provide proof of their site show that my IMEI got blacklisted.
According to their policy below, I can absolutely request card refund if my proof is authentic.
-----quote of their policy----
If you do not wish to to use our Any Network (Worldwide) Premium Service to unlock this IMEI or have no other IMEI to unlock, and you believe the status of your iPhone SE to be clean and can provide proof that the IMEI is not lost/stolen or in contract, please reply to this email with proof and we will be only too happy to authorise a card refund.
-----
However, after providing them with many evidences, they answered me by automatic email with the content completely unrelated to my enquiry/request.
They will never refund your money as what they said. Just a network unlock voucher that I never use.
It's 17 days from the day I got their last automatic email. Still no response for my evidence enquiry as well as my card refund request.
After referring to people who were tricked like me recently, now I know that I lose my money.
Don't look at the positive reviews because anyone can create account and give 5 stars. Look at all negative review to find the truth.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2019
Indonesia
1 review
1 helpful vote
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REALLY SCAM SITE
August 8, 2019

Dont trust this site. This is scam site. Steal my money 28$ in advance and $42 after. And now. I didn't get anything. He said blacklist. Otherside my phone is really mine. Clean

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2019
Pennsylvania
1 review
8 helpful votes
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I saw mixed reviews about doctorunlock.net and i thought i'd give it a try. Paid the $28 down payment and then an additional $42. They emailed me 3 days later and said that my phone wasn't paid off/in contract. In the email it says if i can prove it's not then they will issue a refund. I went to imei.info and put my imei in and it came back clean. I emailed that to them, and got a response back saying as per their terms and conditions they can't give me a refund. But they said if i could prove it wasn't blacklisted they would. This is a scam guys!

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2019
Zambia
1 review
4 helpful votes
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They requested me to pay first 28 dollars next they requested for another 42 dollars for the unlock to be processed. Next waited for a good six days only to receive an email that they have failed to unlock my iPhone and that they cannot refund me. They are scammers because they had to send me other new information which i was not given to earlier and is not there on their site.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2019
Canada
1 review
5 helpful votes
Follow D E.
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Frustrated to say the least. I wish I had read the reviews. Firstly, if you have a place in a mall who can unlock your phone do it. This is the process. I ran a check for 3 dollars that came back with the correct information. After the check, they don't transfer the information, but bank on the fact that you will make a mistake on the entry. That was me. I paid 25.00 for the unlock, not realizing that this was only a prepayment. Then I was stuck. I had to pay 35.00 to finish only to be told that I had entered the wrong network. They were so nice that the refunded me 35.00. I then ran the report feeling that the voucher allowed me to run the report again only to find out that this covered the prepayment and not the additional 60.00 to actually unlock the phone. I emailed the company at the website listed on all of the complaints and received a standard reply. This means I spent over 150.00 to unlock a phone that still isn't unlocked. I am both angry and frustrated.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2019
Illinois
1 review
3 helpful votes
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Scam website
July 31, 2019

At the first time, I paid for the standard service and you said "All cheap AT&T services only support out of contract, clean IMEI (see below). Your IMEI is either in-contract, financed, has unpaid bills or is reported lost.". I agreed to pay more for premium service because I know my phone is in financed. The reason I come to your service because under financed, if my phone is not, ATT offering unlock the phone for free.

I paid $28.00 for the first time for standard service and paid $82.61 for premium service with $2.47 for foreign transaction fee, totally $113.08 for nothing and you offer the refunded you in vouchers worth £ 19.98 s

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2019
Australia
1 review
3 helpful votes
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DON'T TRUST THEM. Scam they don't refund if they can't unlock just a voucher that's useless to me. Charged me $40 and $60 unable to unlock can't refund my money because there policy biggest scam I ever seen. Keep asking for money there name should be scam doctorunlock.net

Don't pay them
Don't pay them

Date of experience: July 26, 2019
California
1 review
4 helpful votes
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I paid so long ago, I don't even remember how much. It's in the 60 dollar range for an iCloud unlock. Stupid me. Their "Support" does not exist, no one will get back to you.
Just don't do it. If I could give a "zero" rating, I would.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 24, 2019
Canada
2 reviews
2 helpful votes
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Doctorunlock.net is a scam website and don't even try to pay or do any business with them, unless they use paypal. They will rip off your money

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2019
Germany
1 review
2 helpful votes
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Hands off!
July 23, 2019

I also lost 28 $! Total rip off!
You´ll never get the promised refund!
Hands off!

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2019
Canada
1 review
2 helpful votes
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Big Scam
July 22, 2019

I am also the victim of this scam. DoctorUnlock never deliver the result that we expect. My apple watch still remain iCloud Lock after I paid $28 + $42 in about 1 week. They refunded the voucher with can be used for Premium Service. But I just doubt this is another scam, and try to pull more money from my pocket

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2019