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IMEI Doctor

1.8

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IMEI Doctor Reviews Summary

IMEI Doctor has a rating of 1.8 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMEI Doctor most frequently mention premium service, total scam and icloud unlock. IMEI Doctor ranks 83rd among Unlocked Phones sites.

service
57
value
57
shipping
46
returns
52
quality
55

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India
1 review
0 helpful votes
Follow Akash M.
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Cheating
June 12, 2020

I have iPhone 7 which belong to my brother and who passed away last month. I have box but I don't have bill that's why Apple Store not able to open its I cloud lock.
After reading the review over net I contacted doctor unlock and sent them my query and they told it will be done. I registered by phone iMessage and they ask me to pay 70 dollars in two parts which I have paid. After two days I receive a massage that it cannot be open and money also not be refunded as the need original invoice which I already told them I don't have.
Now they are not returning my money...

I want my money back in my card

+1
Date of experience: March 26, 2020
Kazakhstan
1 review
3 helpful votes
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Fraud
June 12, 2020

They ask you to pay a certain sum, then they come back that your apple watch is stolen so update to "Activation Lock Premium" for 70 usd in total. They write that you need to wait 30 days (btw great premium service :D) and now I am waiting 3 months and nothing. Written countless message = nothing. I would put zero stars if I could.

I definitely do not reconnect them!

Date of experience: March 26, 2020
Virginia
1 review
0 helpful votes
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FRAUD STAY AWAY!
April 18, 2020

If I only I could give them 0 star.

I purchase the service to unlock my iPhone 6. The next day I got an email that the iPhone wasn't unlocked and I have to pay additional 150$ to unlock it through premium, which is ridiculous. The iPhone itself cost 100 dollar.
I requested a refund but they are refusing to do so.
THEY FRAUD STAY AWAY FROM
DOCORUNLOCK, OR YOU WILL LOSE ALL YOUR MONEY!

Date of experience: March 19, 2020
California
1 review
0 helpful votes
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Could someone please help me get in contact with a live person from customer service?

Ive emailed them countless times, I paid over 100 dollars to have my phone unlocked. The IMEI is not blacklisted, its all clean and legit. The process started on july 2019, and I just checked again, like i have over and over and still the status bar is filled but each month i am left an automated email saying that its taking longer than usual. I have emailed the customer service email address over and over and over with hopes that i could atleast get in contact with someone and not an automated email.

All i would like is to come to a reasonable solution to this, I would change my whole perspective if someone would reach out to me and fill me in what the issue is, and an offer to resolve this matter.

Im very understanding, and have been very very patient with all of this.

Date of experience: March 18, 2020
Florida
1 review
1 helpful vote
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It's been 3 Months
April 16, 2020

I have contacted them 5 times in 3 months. I only received a response within the first 30 days claiming it takes 1-31 days to unlock. I waited 30 days then they gave me a link to a loading bar and said once it's complete my phone will be unlocked. It's been a month passed the time the loading bar was complete. No response from them whatsoever. I have included all the docs that show this is a scam. Don't waste your money. No respectable company would take 3 months to update a paying customer. You will be disappointed heavily. They are really bad. Don't get scammed learn from my mistake and find another company. I will spread the word as much as possible until they react.

Date of experience: March 17, 2020
Malaysia
1 review
0 helpful votes
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Scam
April 13, 2020

Scammer. Stay away from this web. I got scam and incurred only loss. $#*! you scammer $#*! your mother

Date of experience: March 13, 2020
Ohio
1 review
1 helpful vote
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Scam
April 9, 2020

Placed order on 15 November 2019. Today is 10 March 2020. Order promised in 30 days or money back. Request for refund has been made several times. No response to request other than to wait 30 days from the time the order was placed.

Avoid this company.

Date of experience: March 10, 2020
Florida
1 review
0 helpful votes
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Scam
April 7, 2020

This company is fraudulent or misleading advertising, does not make any unlocks, they do not refund the total that one has paid, I do not recommend this company is a scam.
I do not recommend this company to anyone, it is a scam, they do not have how to contact them, the mail that is on the page only automatic mails send.

Date of experience: March 8, 2020
India
1 review
0 helpful votes
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So delay
April 5, 2020

I

#*******

Imei************** 12-3-2019 After ordering the launch service I was told that I needed a premium opening, which cost me $ 140. I have been waiting for my opening till now. They did not open. Because i need my money

Date of experience: March 6, 2020
Texas
1 review
0 helpful votes
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Worthless
April 4, 2020

After almost 5 months, and on their "premium" account, and after repeated attempts to find out if there is any progress, I just get the same email response that some of these were taking 3 months. All the response emails were the same form email. Any emails for refunds were answered by these same emails. They took my money and then said the phone was lost/stolen at which time that said there premium " service could unlock for which I stupidly bought, I can only conclude this is just a scam!

Date of experience: March 5, 2020
Mexico
1 review
0 helpful votes
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NO RECOMENDABLE
April 4, 2020

MUCHO CUIDADO NO SE LOS RECOMIENDO, al contratar el servicio, primero te dan una cotización "baja" en mi caso $28 USD, una vez que haces el pago y te tienen enganchado, te llega un complemento por una cantidad mayor $42 USD, si lees las condiciones te dice que no desbloquean tel en lista negra (robados), lo que considero que es correcto... pasados 3 días me llegó un aviso donde dicen que les da mucha pena, que les fue imposible liberarlo ya que por contrato con la compañía telefónica no fue posible... y que puedes contratar el servicio Plus para poder continuar, y que en caso que no quieras te dan una "nota de crédito" para otro equipo, o que envíes documentación de tu compañía donde autoricen su liberación... pero que por política NO TE PUEDEN DEVOLVER TU DINERO

Date of experience: March 4, 2020
Romania
1 review
0 helpful votes
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- they ask for a second payment after making first one, but not stating this fact clearly (of course, it would decrease sucker "conversion rate")
- they don't offer refunds (hence, this is why they actually don't offer paypal)
- no site ownership displayed (yes, I must have been crazy to enter my credit card details on such a site, but I guess I just blindly trusted Google results, but IMHO they should be soon be deindexed)
- who who wants to bother, I did some digging and the owner of the site also owns a comfort convenience Broadmoor Apartments, broadmoorapt.com located in 676 Mix Ave Hamden, CT *******, *******323.

Date of experience: March 3, 2020
Massachusetts
1 review
0 helpful votes
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Fraud site. Stay away
March 28, 2020

Paid around 30 dollars initially for unlock then they demanded around 50 dollars which was also paid. Then again for premium service, I paid extra 15 dollars, but still they haven't unlocked. Sent many follow up emails, but haven't received any response back.

Date of experience: February 26, 2020
Germany
1 review
0 helpful votes
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Looks like scam to me
March 27, 2020

Sprint unlock. Money taken (more than initially offered on their web-site), offered 1 to 30 days until completion with lengthy but trustworthy process bar (basically 1% per day). I waited 80 days. Unlock never happened, no response from them, and not money back upon request.

Date of experience: February 26, 2020
GB
1 review
31 helpful votes
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Avoid.
I paid them £115 to unlock my phone. It has now been nearly 70 days. I have sent them multiple emails, the first i sent at 40 days after i paid them and they said i had to wait more than 30 before complaining, which obviously it was. They are now not answering my emails. I have emailed them another 2 times over the last month and haven't received a response. Don't trust them, they don't unlock phones.

Date of experience: February 25, 2020
GB
1 review
2 helpful votes
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Stay away from them
March 26, 2020

They just want to take ur money and don't do nothing
They will tell after few days even clean Device that is make as lost and ask premium payment
After that final premium payment forget they will never respond at all
Anyone suffering from them iCloud remove please contact nochex open a ticket for money back if nochex refuse claim ur credit card chargeback
Stay away from this thieves in future

Date of experience: February 25, 2020
Singapore
1 review
3 helpful votes
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My imei: **************
I placed the order to have my iphone unlock on 4 Sep 2019. Today it is 17 Feb 2020.
I wrote in many times and also asked for refund but no reply. I think this is a cheat site

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
South Africa
1 review
4 helpful votes
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Been 120 Days + since the service was ordered. No feedback since Oct 2019, and yeah device is still locked. I paid extra for the "premium" but looks like they just ran away with my money i guess

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
India
1 review
0 helpful votes
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Scam website
March 12, 2020

Plz dont waste your money, company is totally scam. They will never give u refund or reply your mail. Scam scam scan

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2020
GB
1 review
4 helpful votes
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Scam
March 8, 2020

Do not go anywhere near this company. I have waited 12 months for a unlock. You do not hear anything from them when you email.It is unclear how to get a refund. £100 up in smoke and still a unlocked phone. Who writes the good reviews themselves? Had to put 1 star to send review. Minus 5 would be more like it.

IMEI Doctor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020