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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Pennsylvania
1 review
0 helpful votes
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I been using this product for 6 months I love it I will order next time for sure and I been telling Mr friends to order some of your products

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Love the product
September 13, 2024

My skin looks healthy and the makeup isn't heavy. Just wish it was easier to purchase in person

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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I'm looking better than ever
September 12, 2024

I love the products. I'm 67 years young and ladies my age must continue to look beautiful. You are also doing a good job of being inclusive. Also, please include ladies of my age in advertising..

Date of experience: September 2, 2024
Nevada
1 review
0 helpful votes
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What's going on?
September 12, 2024

I placed an order using PayPal. Looks like I was billed for 2 more items and an add on order of Power Renuw Cream. Not sure how this happened. I only ordered the Power Lift.

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
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Real people I think
September 12, 2024

I had a question and submitted an email. It was answered promptly and satisfactorily. I think real people may have been involved - not just AI.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Regular
September 12, 2024

Es bueno, pero no es mi color es más claro que mi piel! No me sirve! :(

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
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Price
September 12, 2024

I love the products, unfortunately are really high when you are paying in Canadian funds.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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I love these products!
September 12, 2024
Updated review

I have the no filter poreless base smoothing primer and the I woke up like this foundation. The match is perfect and I even got a mystery gift!

Date of experience: September 2, 2024

I love this makeup!
September 12, 2024
Previous review

I have the I woke up like this foundation and the No filter poreless base smoothing primer. These are great products! The foundation matches perfectly and the primer feels very smooth and lightweight.

Date of experience: September 2, 2024
Missouri
1 review
0 helpful votes
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Game changing
September 12, 2024

All of the products are excellent! I have definitely used my makeup game. Thank you!

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
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Perfect customer service
September 12, 2024

The absolute best customer service I have ever dealt with. Products are exceptional

Date of experience: September 2, 2024
Kentucky
1 review
0 helpful votes
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Aggressive
September 12, 2024

Company to aggressive on you subscribing. Can't take no for an answer. Tried to bribe with free products 4 times before you could end order. Will keep me from ordering next time, do not like sales tactics.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Too many of your product advertisements
September 12, 2024

It is frustrating to purchase your product. There are constant intrusions by advertisements for subscription orders and other products.

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Experience
September 11, 2024

It was good and very easy to follow and understand very easy and good

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Coverup makeup
September 11, 2024

Very easy to place an order with you. This will be my second for your coverup makeup which I like very much and enjoy using.

Date of experience: September 1, 2024
Missouri
1 review
0 helpful votes
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Excited to try Foundation
September 11, 2024
Updated review

09/01/24: I gave the review 4 stars only because the website was confusing on the yearly subscription. I didn't and still don't want it- it wasn't until the end I found out it was 94.00. I'm excited to receive the foundation but hopefully the subscription is cancelled.that step was also confusing. I just wanted to try the foundation.
Thank you
Carolyn Radman

Date of experience: September 1, 2024

Excited about foundation!
September 11, 2024
Previous review

I'm excited about receiving my new foundation. The only reason I gave it 4 stars, was because,forme, the website was confusing on the annual deliveries. I did not want the annual subscription. I certainly didn't know it was $94.00. Hopefully I was able to cancel it but that was confusing as well. Again, so excited for the foundation but hopeful the subscription was cancelled!
Thank you
Carolyn Radman

Date of experience: September 1, 2024
Kentucky
1 review
0 helpful votes
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The team did replace it but only work 5 a $30 egift. I still had to pay $24. It this next primer isn't full And doesn't last me at least 5 months, I will never buy ilmakiage again and I will tell My friends and family to stop buying from them too. I love this product but 6 uses only is TOTALLY WRONG! HOPING ILMAKIAGE makes this right@!

Date of experience: August 31, 2024
Colorado
1 review
0 helpful votes
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Perfect blend
September 10, 2024

I love this product the best hands down
It gives u the perfect blend
I would recommend it's amazing

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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New Products
September 10, 2024

I'm excited to get these new products in the mail. The order was easy to put together along with coupons. I will write another review after I start using the project.

Date of experience: August 31, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect Color
September 10, 2024

The foundation and concealer was a perfect match and it goes on so easy! LOVE

Date of experience: August 31, 2024
Oklahoma
1 review
0 helpful votes
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👎🏼
September 10, 2024

I got a promotion code for a buy one get one free, I got charged for one product but didn't get a free product and promoted. I tried to see what shipping would be and instead got a processed order that apparently I'm unable to cancel! So now I'm out $52 for something I didn't even want! Companies can take your money in a second but take a week to respond or month to refund you!

Date of experience: August 31, 2024