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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I don't wear makeup everyday. I love the way it goes on and the overall look. I feel like I'm not wearing any foundation. I have bought several of their products and love them all.
I love, love, love the Il Makiage Primer. I've been purchasing it, along with many other line products, for a few years...it's simply PERFECTION. I've received many compliments on the smoothness of my makeup all of which I attribute to Il Makiage!
I've used every primer on the market, and several were great. But this primer is amazing. It creates the perfect canvas for your make up, and gives it extra staying power, with no cracking or caking. This is my second order of this product.
I love the makeup! I will say that I have tried to contact the company in the past. It is very sad that there isn't a phone number you can call for customer assistance. I called the number that was listed on my credit card bill that was by the charge. This wasn't a valid number. I went online to find a number. I got a message to put a credit card into the system that it would be charged $1.00. Before I could talk to a representative. I'm sorry that is so inappropriate! I didn't do that. It sounded like a scam to me!
They didn't have to help me but they did. Great customer service! Super happy.
I've purchased different items from Il Makiage and I have not only been very satisfied with the product, but also with their customer service.
I just ordered. We'll see how rest of shopping goes and how long it takes
Everything went smoothly. My only recommendation is for the membership site. When reviewing previous orders it would be helpful to see product pictures/shade ordered instead of order numbers!
They make it easy to pick and order your foundation. It is my go to foundation and it lasts me a long time.
Some of the best makeup I have ever used! The perfect shade for my golden brown, reddish skin tone!
Really love the concealer and foundation! Great price for product!
I have had 4 bottles of the foundation and I love it. My last bottle however did come open, which made me a bit sad. I am now going to try the primer. I am over 50 and love that this foundation does not cake.
Heard great things about the liquid eyeliner. Looking forward to trying it.
Perfect shades, I use the concealer and foundation. Matches my skin tone perfect 🤩
Bad customer service. No phone number published. A not user friendly website!
Es una base que promete mucho obviamente por el precio uno espera calidad pero en lo personal yo quede decepcionada no tiene buena cobertura es como cualquier otra me atrevería a compararla con una base de loreal
De la tonalidad todo bien el color es el correcto,lo pensé bastante para comprarlo ya que mis horarios no mermiten poder regresarlo,así que sinceramente yo no la recomiendo
I recently ordered a new jar of Power Redo and the top of the jar would not stay closed. Within minutes Avery with Il Makiage emailed me a gift card to use to buy a whole brand new jar! Now that's customer service. Thank you Avery!
I love this brand! Their website is so user friendly. And their customer service is wonderful. I received a reply to a question I had promptly.
The color was way off from my skin tone. I really would like to try the product but am worried about purchasing again and getting the wrong color.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members