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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The power wash is one of the best products I have use for my face and chest in many years as a 50 four-year-old aging woman.This product gives me a youthful glow and soften look that is unbelievable.
I m so glad I tried this! My skin has never looked better! People actually ask me if I've been doing Botox! This is the real deal!
My experience was basically pleasant enough. I took the quiz & a shade was chosen for me. I'll admit that I'm a little concerned that the chosen shade will be too light-colored for my skin tone but I'm going to trust the process & hope they truly DO know what they're doing. I had a coupon code, from another site that was valid until 09/06/24, but the II Makiage website checkout would not accept it. I tried another and, again, not accepted. I was very disappointed, to say the least, as these coupon codes were for a MUCH better discount than their little 10% off for 1st time buyers. In the end, I had to accept their mere 10% off. Something is better than nothing, I suppose. But I'd think they would want to please a NEW customer especially in the hopes of return business. Maybe this will be my only purchase from this company. We'll see. It may depend on how well this foundation matches my skin tone. I can DEFINITELY get more affordable foundations at ANY drugstore/retailer. So, I'll hafta wait and see if their product is worth the hype/money!
Not the coverage I expected. I am asking for a refund and cancel my subscription.
It was fine except I got an order for an add-on that I did not request. Please do not send me the add-on or charge me for it. The number is *******-U.
I would appreciate hearing back from you.
Darlene
I love the products that I get from them makes my skin feel young and hydrated. It's one of the best products that I've bought online in a very long time.
Overcharged! I've already submitted an inquiry to your customer service department to hopefully get this resolved. I've declined the purchase on my debit card pending
I sincerely feel this is high quality make up. I don't like to wear a lot of make up and this is very light and wearable. I looks natural but evens out the different tones and blemishes in the skin. Great Stuff!
With the few interactions I have had with this company, I have been really impressed! I feel you really care about your customers and want everyone to be a satisfied and happy with their purchase.
I love primer and foundation. It is great product. Good quality. I just love it. I use it every day. It's very light and very natural look I just love love love it.
Fast easy foundation color match for flawless skin.
Deseo tener muchos descuentos porque me encantas sus productos. Me parecen que tienen una calidad increible.
I love the no filter primer! I have tried numerous prestige brands and this primer is by far the best. I have sensitive skin and am 47 years old and it works great!
Iove all of the products but the adding on additions is a bit much-feels a little pressured. Otherwise, your products rule! Especially the setting hydrating spray~
I absolutely LOVE the "Woke Up Like This" foundation, but trying through the buying process is just ridiculous! The constant upselling, the maze the site puts you through, trying to trick you into adding more products to your cart is extreme. Three separate boxes to add to cart, the first one tries to get you to subscribe, the second box wants you to add a product, the third box is a straightforward add to cart. And then the cart itself has multiple pop-ups of other products to add, and at the end, when you're not sure if you've made the purchase or not yet, there's a multiple question quiz that was so annoying, I finally closed the tab and checked to see if my order went through or not via email. If I didn't love their products as much as I do, I would NEVER buy from this company again ever. It's such a hassle!
I was at the beach with my sister and we were talking about self tanners and I was using another self tanner that came off on the towels that we used at the hotel. She told me about your self tanner and said that it doesn't come off so I thought I would try this to say that my question to you is is it cruelty free to animals?
My skin become better than before and I try to stop a couple weeks my skin become dirty again so only one order I just use a little bit or like 6 month
I love the makeup; when I received a text saying that I could order and get 20% off, I jumped on it. However, I did not get a discount….of any kind. Not sure if I'll be purchasing again.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

