Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Charlene K.
Unfollow Charlene K.
Share Review
Report Review

Power wash
September 6, 2024

The power wash is one of the best products I have use for my face and chest in many years as a 50 four-year-old aging woman.This product gives me a youthful glow and soften look that is unbelievable.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

Love the wrinkle redo
September 6, 2024

I m so glad I tried this! My skin has never looked better! People actually ask me if I've been doing Botox! This is the real deal!

Date of experience: August 26, 2024
North Carolina
1 review
0 helpful votes
Follow Rhonie L.
Unfollow Rhonie L.
Share Review
Report Review

Awesome
September 5, 2024

Awesome stuff. Always works and looks great! Definitely would recommend

Date of experience: August 26, 2024
North Carolina
1 review
0 helpful votes
Follow Colleen Y.
Unfollow Colleen Y.
Share Review
Report Review

1st time customer
September 5, 2024

My experience was basically pleasant enough. I took the quiz & a shade was chosen for me. I'll admit that I'm a little concerned that the chosen shade will be too light-colored for my skin tone but I'm going to trust the process & hope they truly DO know what they're doing. I had a coupon code, from another site that was valid until 09/06/24, but the II Makiage website checkout would not accept it. I tried another and, again, not accepted. I was very disappointed, to say the least, as these coupon codes were for a MUCH better discount than their little 10% off for 1st time buyers. In the end, I had to accept their mere 10% off. Something is better than nothing, I suppose. But I'd think they would want to please a NEW customer especially in the hopes of return business. Maybe this will be my only purchase from this company. We'll see. It may depend on how well this foundation matches my skin tone. I can DEFINITELY get more affordable foundations at ANY drugstore/retailer. So, I'll hafta wait and see if their product is worth the hype/money!

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
Follow Rubi U.
Unfollow Rubi U.
Share Review
Report Review

Unico
September 5, 2024

Presentacion elegante, producto de buena calidad, justo mi color...muy completo.

Date of experience: August 26, 2024
South Carolina
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

Not impressed
September 5, 2024

Not the coverage I expected. I am asking for a refund and cancel my subscription.

Date of experience: August 26, 2024
Pennsylvania
1 review
0 helpful votes
Follow Darlene V.
Unfollow Darlene V.
Share Review
Report Review

It was fine except I got an order for an add-on that I did not request. Please do not send me the add-on or charge me for it. The number is *******-U.
I would appreciate hearing back from you.
Darlene

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
Follow Renee V.
Unfollow Renee V.
Share Review
Report Review

Awesome
September 5, 2024

I love the products that I get from them makes my skin feel young and hydrated. It's one of the best products that I've bought online in a very long time.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
Follow Donna Z.
Unfollow Donna Z.
Share Review
Report Review

Overcharged
September 5, 2024

Overcharged! I've already submitted an inquiry to your customer service department to hopefully get this resolved. I've declined the purchase on my debit card pending

Date of experience: August 26, 2024
Georgia
2 reviews
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Superior Make Up
September 5, 2024

I sincerely feel this is high quality make up. I don't like to wear a lot of make up and this is very light and wearable. I looks natural but evens out the different tones and blemishes in the skin. Great Stuff!

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

All Around Great Customer Service
September 5, 2024

With the few interactions I have had with this company, I have been really impressed! I feel you really care about your customers and want everyone to be a satisfied and happy with their purchase.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
Follow Kelly Y.
Unfollow Kelly Y.
Share Review
Report Review

Fantastic I'll makiage
September 5, 2024

I love primer and foundation. It is great product. Good quality. I just love it. I use it every day. It's very light and very natural look I just love love love it.

Date of experience: August 25, 2024
California
1 review
0 helpful votes
Follow Jacqueline F.
Unfollow Jacqueline F.
Share Review
Report Review

Foundation Trial
September 5, 2024

Fast easy foundation color match for flawless skin.

Date of experience: August 25, 2024
Tennessee
1 review
0 helpful votes
Follow Eva S.
Unfollow Eva S.
Share Review
Report Review

Deso comprarles siempre
September 4, 2024

Deseo tener muchos descuentos porque me encantas sus productos. Me parecen que tienen una calidad increible.

Date of experience: August 25, 2024
South Carolina
1 review
0 helpful votes
Follow Melanie I.
Unfollow Melanie I.
Share Review
Report Review

Easy to order
September 4, 2024

I love the no filter primer! I have tried numerous prestige brands and this primer is by far the best. I have sensitive skin and am 47 years old and it works great!

Date of experience: August 25, 2024
Oregon
1 review
0 helpful votes
Follow ginz E.
Unfollow ginz E.
Share Review
Report Review

Great products
September 4, 2024

Iove all of the products but the adding on additions is a bit much-feels a little pressured. Otherwise, your products rule! Especially the setting hydrating spray~

Date of experience: August 24, 2024
Arizona
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

I absolutely LOVE the "Woke Up Like This" foundation, but trying through the buying process is just ridiculous! The constant upselling, the maze the site puts you through, trying to trick you into adding more products to your cart is extreme. Three separate boxes to add to cart, the first one tries to get you to subscribe, the second box wants you to add a product, the third box is a straightforward add to cart. And then the cart itself has multiple pop-ups of other products to add, and at the end, when you're not sure if you've made the purchase or not yet, there's a multiple question quiz that was so annoying, I finally closed the tab and checked to see if my order went through or not via email. If I didn't love their products as much as I do, I would NEVER buy from this company again ever. It's such a hassle!

Date of experience: August 24, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jean X.
Unfollow Jean X.
Share Review
Report Review

Self tanner
September 3, 2024

I was at the beach with my sister and we were talking about self tanners and I was using another self tanner that came off on the towels that we used at the hotel. She told me about your self tanner and said that it doesn't come off so I thought I would try this to say that my question to you is is it cruelty free to animals?

Date of experience: August 24, 2024
New Hampshire
1 review
0 helpful votes
Follow Maurine H.
Unfollow Maurine H.
Share Review
Report Review

My skin become better than before and I try to stop a couple weeks my skin become dirty again so only one order I just use a little bit or like 6 month

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
Follow Marianne K.
Unfollow Marianne K.
Share Review
Report Review

Misleading information
September 3, 2024

I love the makeup; when I received a text saying that I could order and get 20% off, I jumped on it. However, I did not get a discount….of any kind. Not sure if I'll be purchasing again.

Date of experience: August 24, 2024