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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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California
1 review
0 helpful votes
Follow Kim M.
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Love their products, but…….
November 11, 2025

I was purchasing the products I need and was a bit disappointed that I was not able to use more than one code that I have received. I wanted to get the most bang for my buck, tried to see what offer was better, but was unsuccessful. No way to keep items in cart and change e gift, etc. was hoping to get my birthday credit with another savings…..

Date of experience: November 1, 2025
Texas
1 review
0 helpful votes
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Uncomplicated
November 11, 2025

My experience was very easy. It was uncomplicated. It was refreshing to encounter simple website with no complications. And the products are spectacular!

Date of experience: October 31, 2025
Canada
1 review
0 helpful votes
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Great products
November 11, 2025

I have purchased cameo redness defense previously, and was very surprised with results, I couldn't wait to repurchase since during birthday month, customers receive a second product free. I am very happy with products I purchased and will continue to be a loyal IL Makige customer.

Date of experience: October 31, 2025
Texas
1 review
0 helpful votes
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It just didn't work
November 11, 2025

I really wanted this to be my holy grail for my deep wrinkles. So tired of trying brand after brand if supposed wrinkle removing creams and serums. Guess I'll his will just have to join the graveyard drawer with all the other letdown brands.

Date of experience: October 31, 2025
California
1 review
0 helpful votes
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The worst!
November 10, 2025

I discontinued my service before, and I am doing it again because as I reactivate my replenishment, I am charged, and the site is set up where it does not indicate you are charged. So I then put my make up choice for the replenishment... they charged me again. Then, trying to navigate the site, somehow I was charged for an add on... None of this would be as disturbing until I immediately sent a message to cancel my current orders advising what happened and they had the nerve to say when an order is made it immediately goes to the warehouse and the order can't be canceled... So why do they have an option to cancel your current order that you just made literally... I canceled my service again because they are just money grabbers... the product in my opinion was worth the try, but I hate there policies as they are not customer friendly. And I believe they have their site set-up to ensnare people like this... I don't trust them at all! Beware!

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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Excellent Results
November 10, 2025

I am very pleased with the results obtained with IL Makiage Foundation. It provides full coverage all day and I no longer need to touch up my makeup throughout the day. Additionally my face doesn't feel oily and looks very natural. I have to admit this has become my favorite foundation!

Date of experience: October 30, 2025
Arizona
1 review
0 helpful votes
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I placed my order with my birthday BOGO offer, I put 2 of the primer in the cart. I was $1 from free shipping
I tried to order a lip treatment and then it took away the primer discount and put it towards the lower price lip treatment. There was no way for me to add a product to get free shipping. I like the primer but your site is a headache to use

Date of experience: October 30, 2025
Indiana
1 review
0 helpful votes
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Love! My absolute can't live without!
November 9, 2025

Just ordered second bottle! Absolutely best foundation I've ever tried and I've used all of the best. Looks like skin. Just beautiful! I get compliments all the time

Date of experience: October 30, 2025
Nevada
1 review
0 helpful votes
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Editing autoship is rough
November 9, 2025

I love the autoship option but it makes it difficult to change shades in products like lip color. I ended up having to cancel the entire thing and start fresh. I love the products but the website doesn't flow well.

Date of experience: October 30, 2025
Louisiana
1 review
0 helpful votes
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Nice, but could be improved
November 8, 2025

I wanted to order a new product and include that product along with my current authorized-shipment to avoid sending two separate packages and paying two shipping fees. I was unable to do so. It would be convenient to have the option to add a product to an auto shipment in the future. Other than that, great experience.

Date of experience: October 28, 2025
Massachusetts
1 review
0 helpful votes
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Hate auto subscribe
November 7, 2025

I didn't like the product, couldn't return it, and now was auto subscribed. When you go to the website to cancel the subscription you never signed up for, you can't find cancel nor can your search for it.

Date of experience: October 28, 2025
Missouri
1 review
0 helpful votes
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Llmakiage is the best!
November 6, 2025

I always have a great experience. I love the foundational primer that I got from llmakiage. I have no doubt that I will love the powder I just ordered too. Thanks llmakiage!

Date of experience: October 27, 2025
Cyprus
1 review
0 helpful votes
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Hard to contact
November 4, 2025

I did not want anymore make after I received the first make up order. I canceled and the make up just shows up and I am charged. Not happy with anything. So time to cancel my subscription.

Date of experience: October 25, 2025
Maryland
1 review
0 helpful votes
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Best Products Ever!
November 4, 2025

I have been using the concealer, eye liner and black card mascara for the past two years. These are the best products that I have ever used. The concealer blends perfectly with my skin tone. The eyeliner and mascara go on smoothly and lasts all day.

Date of experience: October 25, 2025
New York
1 review
0 helpful votes
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I love the makeup! Luxurious quality
November 4, 2025

Love il makiage makeup. The quality is luxurious. I have ordered several times because I love the makeup. The site is easy to navigate and. Use. I appreciate that I could save things in my cart until I am ready to buy them.

Date of experience: October 25, 2025
New York
1 review
0 helpful votes
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I find the site very confusing to use and overwhelming in trying to figure out which are the right products for me. Also trying to apply a discount code is so disfigured! None of which reflects on the products themselves with which I'm quite happy.

Date of experience: October 24, 2025
Texas
1 review
0 helpful votes
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Finally found it!
November 3, 2025

I've searched and search and but this time, "Woke Up Like This" found me! Full coverage, plus a natural look, long wearing and it is hydrating. Perfect foundation. Thank you 🥰

Date of experience: October 24, 2025
Canada
1 review
0 helpful votes
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Fast and Easy!
November 3, 2025

I always find IL Makiage portal to be very easy and no complications. I find my products fast and no hidden agendas to make you buy more. Love it always! Been a subscriber since 2022!

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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Disappointed
November 2, 2025

I am disappointed with the online ordering… your system always adds the "add on", which I didn't want. All I wanted was the skin face exfoliator. And now I'm being sent and charged for another foundation. I ended up with another foundation last time I ordered. Now I have another one coming that I don't want or need!

Date of experience: October 23, 2025
North Carolina
1 review
0 helpful votes
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Wearing the makeup
November 2, 2025

I have worn the makeup for 3 days since receiving, the coverage is heavy and chalky. The filler does not cover my fine lines or under eyes. I will be returning it.

Date of experience: October 23, 2025