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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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One of the things about your product is they do not necessarily do what is advertised, but I do love the primer and the way it makes your skin feel. I hesitate as being a canadian, with the exchange, it is probably not the best deal for me. One other thing I notice, when I see your ads, it says a prices, but when I go in and order, it never seems to be as low as what is advertised even with the codes that are given.
Too many pop ups that I click by accident and end up purchasing. I'll Makiage always responds quickly and refunds me. Still a pain though.
Ive only used the product for 2 days and notice a slight improvement, and im sure it will get even better. What I do not agree with is the false packaging. It comes in a large padded box, with the product inside, which is actually plastic container disguising a small tube inside. This not only misleading, but really unecesssary packaging which will be thrown into a landfill. By simplfying the packaging it will not only hopefully reduce the cost of product, or allow you to give your customer more product at no additional cost, as I feel the item is over-priced. Most importantly become an eco friendly item, that I would consider purchasing again. Loreal pump tubes are a great example of how you should market your product.
I made a purchase of my normal foundation. At the end of the purchase, there is a message that says to save $20 towards your next purchase fill out this survey. After the survey it puts another Hardge on your account for a different product that they are trying to get you to buy. I was charged for something that I never would have purchased $50. There is no one to call only emails back and fourth to dispute. The make up is great but the deceptive charges I can not do.
Fills in but it's caked and didn't cover dark spots and when make up applied after the application of IL product it comes off and it's looks a mess.
Ordering is quite easy, you're always provides an option to skip on automatic subscriptions and you're not overly advertised to purchase!
Really happy with this company & its customer service. The products are really great & the return service is very easy. I buy most of my makeup from here bc of the quality & customer service.
Je n ai pas aimée la texture, et l effet sur la peau non plus et ne cache pas les imperfections
So I was confused about the shade they matched me with so I emailed and sent in my selfie and they assured me it was the perfect shade but then I couldn't remember the shade so I just took the quiz again with all the same answers and they matched me with a different shade, I placed the order and then came across that old email and seen it was a totally different color! I think your quiz is just a ploy and doesn't really match you as it states or I wouldn't have been given different shades! Even after sending a close up of my face!
I have been using your products for the past year and I am very pleased with the results. I especially like your plump cream and exfoliating cream. I have received many compliments from friends and family on the improvements to my skin! I would highly recommend trying the plump cream.
I find it tricky to navigate around the website while I am logged in, and when I respond to an email it takes us to a strange purchase now page without giving us options to shop for more.
I rate you this only because I don't like to be constantly upsold or have items added to my basket and then I have to constantly repeat no I don't want it. Please back off a little if I want your product, I'll buy it, I promise. However thank you for the coupons.
Every product I've tried I have really liked. I find the website confusing and difficult though. Navigation is too complicated.
Easy to order what I wanted and even got $20 off of my next order! So I just added my daughter some primer to my existing order! Great experience.
I live your products, you said that I had 20% off, however I could not get it applied. Plus you were out of it black eyeliner eyeliner that I ordered before. I never see this on the site, until I have to order. Ugh
Su textura y como lo siento en mi rostro me brindan una experiencia encantadora. Aun no puedo testificar de cambios notables, pero si puedo decir que siento mi piel mas suave..
I ordered mascara and all of a sudden I get an add on added to my payment. I didn't add it on. This is the second time this company has done this. I hope people pay attention because this is fraud..
New time I've had to deal with Elma. They've been really really good. Just saying that their customer service in their website is so easy to deal with. Thank you so much for making this a great website.
I wanted to order the samples for $6 and it ended up pulling out of my account over $60 worth of products I DID NOT ask for. Then I got a link sent to me and not the log in orrrr the link they sent even WORK! Im crying.
I liked the website but I think you should make it easier to just suffer an not so many advertisements - You want to easily just look through the site and grab what you like, and stop upselling on every page.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members