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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am still awaiting my shipping info so that I will know when my package is coming. No updated info so far.
I agreed to order this makeup on automated every 4 months but I received two shipments in 2 weeks!
I don't like that you send items not ordered and expect me to pay for them!
I like the makeup but it's not worth the hassle!
IL Makiage delivers extraordinary products that are consumer friendly without compromise. The customer service experience is the real luxury.
I am in love with this company! They offer quality products and unparalleled customer service.
I have been using makeup for almost 20 years and I haven't had very good luck with overall coverage, hiding what I want hidden, skin looking powdery or oily after foundation. IL Makiage I have been using for over a year and not only did it match my skin tone perfectly by just a photo on the computer, but they make it feel like I didn't put any on. I love the freebies, as it has opened me up to buying other products I didn't think I would want.
I wanted to buy friend her lipstick first time on site. Very easy to navigate
Did not like anything about it. False advertising. Didn't smooth lines. Didn't cover pores.
I sent a text message asking if I could get a better deal ordering two items together, and immediately Il Makiage gave me a 10% discount without having to sign up for automatic re-orders — since I don't use the products fast enough to require 4-month refills.
Shopping on the site was a breeze. Hoping I live the products and don't have to fuss with returns.
Highly recommend these products to liven up your skin.
The products I have purchased I absolutely love. The way my skin looks makes me feel very confident with the way I look Thanks II Makiage!
The website gives you all the information you need which is helpful for me because I do not know much about makeup. The staff has also been kind and helpful. The products feel light and nice on my skin, do not irritate my face, and do not smell strong. Only one product seemed deceptive, but I've been happy with everything else. I plan on slowly building my makeup knowledge and collection through this company. Above all, I really appreciate the consistent e-gift codes I receive. Good makeup is expensive which is overwhelming, so getting a gift card every now and then helps.
Easy to reorder my favorite products! Customer service is great, which adds to my choosing them again and again.
The lie detector test was passed! The advertisements are accurate! I choose not to live without the Power Recharge, Power Rewind nor the Woke Up Like This Foundation. My skin went from the Sahara Desert to a Hydrated Oasis in weeks and I have to thank and send a special shout out to the scientist that understand skin structure!
Love everything about Il Makiage:
The Brand
The Name
The Products
The quality
The presentation
The discounts
The free gifts
The Web page - so easy to place an order
The Customer Service
The emails I receive
The products are just the best!
Not a good company. If you need to dispute, or cancel there is no one to speak to. When you have to purchase color matched products them can't speak with people to make the changes, it's not worth it. Too frustrating
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members