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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Disappointed
October 5, 2024

I have tried on several places on my face, I see no result! How long does it take?

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Best match
October 4, 2024

Great experience shopping products and easy to take quiz.

Date of experience: September 24, 2024
Michigan
1 review
0 helpful votes
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Thought I ordered 3 products
October 4, 2024

Thought I ordered three products. It looks like only two are on the order.

Date of experience: September 24, 2024
Virginia
1 review
0 helpful votes
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Awesome
October 4, 2024

Love this foundation. I am 76 and this foundation looks great on my older skin. Makes me look younger. I get lots of compliments.

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
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Price discrepancy
October 4, 2024

When I placed the order, my total was to have been $68. Why did it go up to $74.04?

Date of experience: September 24, 2024
Kentucky
1 review
0 helpful votes
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Previous Review mistake
October 4, 2024
Updated review

I just looked at the final order confirmation and the item is being sent to the correct person. I made the mistake. Please correct my previous rating.

Date of experience: September 24, 2024

Wrong shipping
October 4, 2024
Previous review

I asked that the item to be shipped to a different address than the billing address. When I received confirmation of my order the shipping address was incorrect. I was trying to send a gift. I filled out the different address section but apparently that did not work.

Date of experience: September 24, 2024
Kansas
1 review
0 helpful votes
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Win win
October 3, 2024

It's a nonrisky deal. Try it before you buy it. If I don't like it, I can send it back free. I can't lose but I can win if I like the makeu

Date of experience: September 23, 2024
Virginia
1 review
0 helpful votes
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Wonderful products
October 3, 2024

Perfect coverage, it leaves my skin hydrated.
My skin looks much better than ever before using other products.

Date of experience: September 23, 2024
Virginia
1 review
0 helpful votes
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Try before you buy
October 3, 2024

Love that you can try before you buy their product.
The questionnaire can be tricky when determining your skin type, but that's what makes Try before you buy perfect.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Over charged
October 3, 2024

I was over charged now to get a refund I have to wait for the product to arrive and send it back then i will be refunded $190!

Date of experience: September 22, 2024
Canada
1 review
0 helpful votes
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Foundation & primer
October 2, 2024

Service fast, products are reliable.
I am happy from the order.

Date of experience: September 22, 2024
Michigan
1 review
1 helpful vote
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Every woman needs to try!
October 2, 2024

I have loved every product I have tried. I've even turned some people on to trying as well. Mascara hands down is the best I've used. The after party foundation, is a MUST. Second time I'm purchasing the primer, goes on like silk.

Date of experience: September 22, 2024
Minnesota
1 review
0 helpful votes
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I didn't order 114775614-U
October 2, 2024

Charged for something I didn't order this cream I was charged

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
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Too Much Advertising
October 2, 2024

I came to your site to purchase 1 product & the amount of advertisements to buy more or subscribe after checking out is unnecessary & frankly bothersome.

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
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Love Woke Up Like This!
October 1, 2024

Been using their Woke Up Like This for a few years! Only product I use! Fantastic on my skin takes years off and the benefits are great!

Date of experience: September 21, 2024
Washington
1 review
0 helpful votes
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Efficient
October 1, 2024

The website was efficient and easy to use. I'm hoping it matches my color and is a good foundation. I have sensitive skin and most foundation makeup look horrible on me. We shall see!

Date of experience: September 21, 2024
California
1 review
0 helpful votes
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Power Rewind Eye Tightener
October 1, 2024

Dear IL MAKIAGE:

I am not happy! I received the Power Rewind Eye Tightener, but after only one use the cream does not go out anymore. I opened the jar, and the tube was broken inside and that's why the cream can't come out. I paid $54 and I can't use it.

Please send me a new one or credit the amount.

Sincerely,

Marie Franceschi

Date of experience: September 21, 2024
Michigan
1 review
0 helpful votes
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Almost perfect
October 1, 2024

I was quoted a price of $60.00 but charged $76, then looking at my bank account, it was $86 and some change. What's up with the bait and switch tactics.

Date of experience: September 21, 2024
District of Columbia
1 review
0 helpful votes
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Though I'd never change brands!
October 1, 2024

I've been with bare minerals for years. I tried this and it is more natural looking

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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Great foundation!
September 30, 2024

This foundation replaced my MAC foundation that I used for years! I absolutely love it!

Date of experience: September 20, 2024