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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Texas
1 review
1 helpful vote
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Be careful how you click!
October 9, 2024

I was purchasing something using my phone and found it was very easy to accidentally press "subscription" instead of "one time purchase". Just be sure to review that the radio buttons didn't change before you submit the order!

Date of experience: September 28, 2024
Colorado
1 review
0 helpful votes
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Foundation
October 8, 2024

Very easy to determine my shade, just waiting to get it to see how it looks

Date of experience: September 28, 2024
Canada
1 review
0 helpful votes
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Flawless concealer
October 8, 2024

I have used this product for the past few months. It is smooth, light weight and stays on.

Date of experience: September 28, 2024
Oklahoma
1 review
0 helpful votes
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Power Lift
October 8, 2024

I am 58 years old and I can't go without Power Lift. It took my puffiness away under my eyes. I give this product 5 stars!

Date of experience: September 28, 2024
Virginia
1 review
0 helpful votes
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Bait and switch
October 8, 2024

They showed discounts and perks. Then when I got my receipt, the full price was charged. Not cool.

Date of experience: September 28, 2024
Illinois
1 review
0 helpful votes
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Not sure if I got the correct price
October 8, 2024

I did the 4 month thing on both items I ordered but I don't think then end price was correct. I'm not going to renew again because it was so confusing.

Date of experience: September 27, 2024
Missouri
1 review
0 helpful votes
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The app is easy to navigate and I love how the app is setup to help you to find your perfect shade, which really helped me decide the shade of concealer that was perfect for my complexion. Also, in selecting the right lip crayon, although there were various colors on a few different models with various skin tones, I think it would be beneficial if you had a way to try on the colors for eyes, face, and lips virtually by either the system allowing you take a picture or use one of your pictures that you already have saved. I also really appreciate getting free gifts with a certain amount ordered and really like the discounts that I have received. It makes you feel appreciated as a customer.🥰

Date of experience: September 27, 2024
Louisiana
1 review
0 helpful votes
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Wonderful Makeup Brand 😃
October 8, 2024

I truly love this makeup brand. My skin looks and feel fabulous. I truly love natural looking makeup. It's super light weight and doesn't clog my pores. They really got the science down with this makeup line and my skin doesn't have any breakouts with is truly a plus. Great for us ladies that have super sensitive skin. Much happiness and prosperity to this wonderful company always and forever.

Date of experience: September 27, 2024
California
1 review
0 helpful votes
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Love these products!
October 7, 2024

I love the products that I buy but I forgot to use my $15 coupon. Can you give me a credit on my card?

Date of experience: September 27, 2024
North Carolina
1 review
0 helpful votes
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Best makeup on the market
October 7, 2024

I'm loving my aging skin so much more with my woke up like this foundation with major coverage, very build able, shade matches my skin and moisturizer guarantee! Love it!

Date of experience: September 27, 2024
Missouri
1 review
0 helpful votes
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Did not order a "add on"
October 7, 2024

After ordering a trial of the foundation, I got an additional email saying I added on "no filter" for an additional $41.79… I did not add this extra add on.

Date of experience: September 27, 2024
Wyoming
1 review
0 helpful votes
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Didn't do an add on order
October 6, 2024

I only ordered mascara, yet when I saw the summary, there was also a wrinkle filler foundation primer that I did not add. Please take it off my order!

Date of experience: September 26, 2024
California
1 review
0 helpful votes
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I put the wrong item in my cart and could not remove it. It is something I will use eventually, I just didn't need a refill on it now.

Date of experience: September 26, 2024
Minnesota
1 review
0 helpful votes
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It's almost impossible to not get a subscription through you. After our first no I don't want a subscription you ask way too many times afterwards, A customer could make a mistake and select the wrong box it's absolutely inappropriate.
Listen to our first NO.

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
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Increíble experiencia
October 6, 2024

Excelentes productos,estoy encantada con la base de maquillaje

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
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Love love love
October 6, 2024

I absolutely love IL Mackiage products! Their woke up like this matte foundation is incredibly flawless! I highly recommend using with a good exfoliater!

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
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Picking correct shade foundation
October 6, 2024

I wanted to take the "quiz" to be sure of what foundation to order, but couldn't find it anywhere. I just had to guess 🤷‍. Counting on being able to return it if it's not right.

Date of experience: September 26, 2024
California
1 review
0 helpful votes
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I wanted to order a second item but so expensive. Been waiting for a coupon code so I could afford multiple items.

Date of experience: September 25, 2024
Canada
1 review
0 helpful votes
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Quick Service
October 5, 2024

I placed an order and it was confirmed within 2 minutes and it got a bit of a discount.

Date of experience: September 25, 2024
Texas
1 review
0 helpful votes
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Makeup and other stuff
October 5, 2024

My experience is exceptional and love love the products. I will keep ordering from them as long as I can, absolutely great! No words can describe it, just exceptional. Thank you

Date of experience: September 25, 2024