Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Tonya X.
Unfollow Tonya X.
Share Review
Report Review

Got an email that I had added to my order placed today 10/4.
I did not I only did the try before you buy lip plumping.

Date of experience: October 4, 2024
Connecticut
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Share Review
Report Review

Review
October 14, 2024

The ordering process was quick and easy. I've ordered the foundation in the past and have always received it in a timely manner with updates as to when I could expect it to arrive

Date of experience: October 4, 2024
Missouri
1 review
0 helpful votes
Follow Goldie Y.
Unfollow Goldie Y.
Share Review
Report Review

Emails
October 13, 2024

Too many when it's a trial- haven't even received it yet

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
Follow Dominique P.
Unfollow Dominique P.
Share Review
Report Review

Foundation after party
October 13, 2024

Spoke to Jennifer they get back quick my
Freinds don't always get back so fast
Wrong color No problem. Waiting for new
Color I like their products There service
Is Terrific. They know how to treat a good
Customer

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
Follow Sallie C.
Unfollow Sallie C.
Share Review
Report Review

Quiz
October 13, 2024

I think it's awesome that you'll let us try before buying. I hope color and product is good as advertised. Only thing with questions is that trying to describe color of face is difficult without anithers opion but im putting my trust in you and really hope I have good experience. I just wish I could speak with a human about my charges and exactly what products I'm getting. I hope it's the right color shade for me. Let's keep our fingers crossed.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
Follow Erendira G.
Unfollow Erendira G.
Share Review
Report Review

Excellent customer service
October 13, 2024

Ilmakiage customer service aims to please. I needed to return an item and customer service helped me resolve my issue in a way that best fit my needs. All communication was made through email and the response was almost immediate.

Date of experience: October 2, 2024
Oklahoma
1 review
0 helpful votes
Follow Melissa Y.
Unfollow Melissa Y.
Share Review
Report Review

Love this site
October 12, 2024

Every time I order it's easy and quick. Have loved every product I've ordered

Date of experience: October 2, 2024
Washington
1 review
0 helpful votes
Follow Renee R.
Unfollow Renee R.
Share Review
Report Review

No discount
October 11, 2024

I ordered and was given a discount order for my birthday and it didn't work.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
Follow Caryssa L.
Unfollow Caryssa L.
Share Review
Report Review

Amazing Products
October 11, 2024

This company is so amazing! I have used 5+ products and love them all! Customer service has always been super helpful and attentive as well! 100% recommend if you are in search of a new makeup brand.

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
Follow Betsy X.
Unfollow Betsy X.
Share Review
Report Review

So happy!
October 11, 2024

Love my foundation now! Goes on so smoothly. Doesn't look heavy.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

It's Been a While
October 10, 2024

I'm back to purchase the Primer; which I think now, is the best on the market. I'm 58, and I've tried other primers from major lables that spell like plastic, and don't feel very nourishing on my skin. I love that the Il Makiage brand fills my pores flawlessly.

Date of experience: September 30, 2024
Illinois
1 review
0 helpful votes
Follow Norma V.
Unfollow Norma V.
Share Review
Report Review

It goes on smoothly, but I really don't care for it. I get the same results as any other make up that I have purchased.

Date of experience: September 30, 2024
Minnesota
1 review
0 helpful votes
Follow Shawna Q.
Unfollow Shawna Q.
Share Review
Report Review

Sadly Disappointed
October 10, 2024

I was so looking forward to this foundation being amazing. Sadly it just doesn't work for me way too cakey and the coverage doesn't work for me. I've heard other people loving it, so I guess it really depends on your skin type.

Date of experience: September 30, 2024
Washington
1 review
0 helpful votes
Follow Kerensa E.
Unfollow Kerensa E.
Share Review
Report Review

Love this product
October 10, 2024

It's even good for 40 yr old skin! That should tell you everything, right there!

Date of experience: September 30, 2024
Vermont
1 review
0 helpful votes
Follow Pam C.
Unfollow Pam C.
Share Review
Report Review

Easy to order and great price
October 10, 2024

I was Very comfortable with my purchase. I can't wait to get started using this great product!

Date of experience: September 29, 2024
Arizona
1 review
0 helpful votes
Follow Lexii A.
Unfollow Lexii A.
Share Review
Report Review

LOVE!
October 9, 2024

I have been using IL MAKIAGE for over a year now. I have seen so much improvement in my skin! The feel, the look the quality of this product is unmatched.

Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
Follow Charles U.
Unfollow Charles U.
Share Review
Report Review

They are adding stuff
October 9, 2024

IlMakiage add stuff to your command be aware and check your bank account. I had 218.99 more that was charge on my card that wasnt on my original order

Date of experience: September 29, 2024
Alabama
1 review
0 helpful votes
Follow Sara O.
Unfollow Sara O.
Share Review
Report Review

Great items
October 9, 2024

I've ordered from you before and I look forward to the purchases I've just bought. I do wish things were a but cheaper.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

Not a great match
October 9, 2024

I received my foundation. Tried it on and it was so orangey! I don't understand how off the color could've been especially when I sent a picture of myself. I was so disappointed and sad that I wasn't able to use it.

Date of experience: September 28, 2024
Alabama
1 review
0 helpful votes
Follow Victoria N.
Unfollow Victoria N.
Share Review
Report Review

I love their products
October 9, 2024

I love their products. I use the.Poreless Primer since I have naturally oily and acne skin, it works really really well it doesn't clog my pores either. I've been thinking of doing the subscription, but I just haven't yet.

Date of experience: September 28, 2024