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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Got an email that I had added to my order placed today 10/4.
I did not I only did the try before you buy lip plumping.
The ordering process was quick and easy. I've ordered the foundation in the past and have always received it in a timely manner with updates as to when I could expect it to arrive
Spoke to Jennifer they get back quick my
Freinds don't always get back so fast
Wrong color No problem. Waiting for new
Color I like their products There service
Is Terrific. They know how to treat a good
Customer
I think it's awesome that you'll let us try before buying. I hope color and product is good as advertised. Only thing with questions is that trying to describe color of face is difficult without anithers opion but im putting my trust in you and really hope I have good experience. I just wish I could speak with a human about my charges and exactly what products I'm getting. I hope it's the right color shade for me. Let's keep our fingers crossed.
Ilmakiage customer service aims to please. I needed to return an item and customer service helped me resolve my issue in a way that best fit my needs. All communication was made through email and the response was almost immediate.
Every time I order it's easy and quick. Have loved every product I've ordered
I ordered and was given a discount order for my birthday and it didn't work.
This company is so amazing! I have used 5+ products and love them all! Customer service has always been super helpful and attentive as well! 100% recommend if you are in search of a new makeup brand.
I'm back to purchase the Primer; which I think now, is the best on the market. I'm 58, and I've tried other primers from major lables that spell like plastic, and don't feel very nourishing on my skin. I love that the Il Makiage brand fills my pores flawlessly.
It goes on smoothly, but I really don't care for it. I get the same results as any other make up that I have purchased.
I was so looking forward to this foundation being amazing. Sadly it just doesn't work for me way too cakey and the coverage doesn't work for me. I've heard other people loving it, so I guess it really depends on your skin type.
It's even good for 40 yr old skin! That should tell you everything, right there!
I was Very comfortable with my purchase. I can't wait to get started using this great product!
I have been using IL MAKIAGE for over a year now. I have seen so much improvement in my skin! The feel, the look the quality of this product is unmatched.
IlMakiage add stuff to your command be aware and check your bank account. I had 218.99 more that was charge on my card that wasnt on my original order
I've ordered from you before and I look forward to the purchases I've just bought. I do wish things were a but cheaper.
I received my foundation. Tried it on and it was so orangey! I don't understand how off the color could've been especially when I sent a picture of myself. I was so disappointed and sad that I wasn't able to use it.
I love their products. I use the.Poreless Primer since I have naturally oily and acne skin, it works really really well it doesn't clog my pores either. I've been thinking of doing the subscription, but I just haven't yet.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

