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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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quality
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This company responds to reviews on average within 7 days

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New York
1 review
0 helpful votes
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Love, love love your products!
March 5, 2023

You have been spot on in the color foundation and concealer that I need. Your packaging is beautiful as well!

Date of experience: March 5, 2023
Kansas
1 review
0 helpful votes
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Easy
March 5, 2023

Love how they took a photo to get accurate skin color

Date of experience: March 5, 2023
California
1 review
0 helpful votes
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Up-selling…..
April 4, 2023

Too much up selling for me. Just wanted to purchase what I wanted. Maybe profitable for the brand but annoying for me,

Date of experience: March 5, 2023
Georgia
1 review
0 helpful votes
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Concealer F*CK I'M FLAWLESS
March 5, 2023

Best concealer I've ever tried. Very light but with good coverage. Love it!

Date of experience: March 5, 2023
Texas
2 reviews
0 helpful votes
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Defective bottle
April 4, 2023

I bought the Under eye de-puffer which works well but the pump on the bottle stopped working the second day I had it. Not happy given the cost but I had thrown away the original packaging so didn't return it. I'll have to figure another way to get it out. Maybe they should spend less on the luxe packaging and more on quality control.

Date of experience: March 5, 2023
1 review
0 helpful votes
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Loving the brand
March 5, 2023

I really love the Il Makiage stuff. A colleague introduced the concealer to me and I've never looked back. A freebie recently was an EXCELLENT jumbo lip pencil, I love it, and just bought another with a £15-off voucher so it only cost me a tenner. TOTES BARG!

The only thing I haven't loved was a mascara, sent as a freebie, Black Card. It very quickly becomes flakey on drying and there you are bobbing about all day thinking you look fine only to realise you look dishevelled in the mascara department as it's flaked and smudged underneath. NOT A GOOD LOOK BABE. Binned.

Also, and I do love a freebie obvs, I've now received three black eyeliners! I don't actually wear it so there have been grateful recipients however it's MY freebie babe and I'd rather a lippy!

Date of experience: March 5, 2023
Illinois
1 review
0 helpful votes
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Enamored
March 5, 2023

I've been needing to try a new concealer and this looks amazingly healthy and perfect!

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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Comparison
April 4, 2023

I did a comparison between Lancôme and IL Makiage, half on side of face and the other half on the other side. All day test. I saw no difference in coverage. Same type of coverage for both. I do like the moisturizing cream.

Date of experience: March 5, 2023
Virginia
1 review
0 helpful votes
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Best make up ever
March 5, 2023

I used these products before. But I teach preschool so income is a bit of a factor when purchasing make up. I was not happy. This is the best foundation and concealer I've ever used. I'll always find a way to budget for this make up now.

Date of experience: March 5, 2023
Kentucky
1 review
0 helpful votes
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Great makeup
March 5, 2023

The customer service is great very responsive. Love their makeup

Date of experience: March 5, 2023
GB
1 review
0 helpful votes
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I can't wait for it to arrive to see if the colour match was correct. I like the fact this can be returned and swapped for the correct shade. One thing I'd recommend they do is maybe do small tester pots as spending £40 on foundation for it to be the wrong shade and then have the faff of returning it over and over seems too much of a pain. This way people can order the testers and then order the full bottles.I was reluctant to buy for this reason then thought I can swap if needed

Date of experience: March 5, 2023
Minnesota
1 review
0 helpful votes
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Not sure yet
April 4, 2023

I purchased my first bottle and I hope it works out. I wanted I woke up this way, but the website recommended after party. I am worried it will be to cakey.

Date of experience: March 5, 2023
GB
1 review
0 helpful votes
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Foundation and concealer
March 5, 2023

I just want to say I do not wear makeup even though I need it but the foundation and concealer is amazing so natural,the colour is perfect I'm thrilled with it,thank you so much

Date of experience: March 5, 2023
Ireland
1 review
0 helpful votes
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My experience
March 5, 2023

I may have overestimated my color shade to be a little darker than it really is. The color is a shade or two darker than my actual skin, however it is lovely to put on my skin and I can use it when I've applied some tan, but not everyday use. The quality of the foundation is perfect. I will definitely order it in a lighter shade at a later date, simply because it is quite expensive.

Date of experience: March 5, 2023
GB
1 review
0 helpful votes
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First Time Ordering
March 5, 2023

I'm looking forward to receiving my first order. The reviews look really good & after trying numerous other foundations over the years I hope that this foundation works for me.

Date of experience: March 5, 2023
Australia
1 review
0 helpful votes
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Add on irder
March 5, 2023

Hi,

I've seen a lot of ads for your product but the thing that got me to order was a friend had actually tried it an said it was amazing

My issue is I would have liked to browse during the initial order stage to take my purchase up to $75 to avoid the delivery fee. It couldn't find out how. So have been charged it

I then got offered the thing I was looking for (mascara) and so I added it to my box. Yes it didn't get charged shipping but I'm assuming my original order still will be even though I have now exceeded the $75 spend.

I know it's only $9 but just wanted to provide the feedback

Cheers

Date of experience: March 5, 2023
Nevada
1 review
0 helpful votes
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I feel pretty again
March 5, 2023

I have developed melasma & it has affected my self esteem significantly as well as changed my skin care & beauty regimen drastically, adding time & research. To put it plainly, i don't like it. Discovering IL Makiage has lessened the guess work & the buying & waisting tons of money on products & heavy makeup that don't work. It made me want to put on makeup again because I'm only using one easy product & not spending an hour applying 3 to 4 different products on my face in order to cover up the imperfections. I felt like a car being prepped for a paint job! I would avoid socializing & would cancel plans & even got food & groceries delivered in order to avoid having to go out in public. But with IL Makiage I'm using ONE THING! And that one thing is the "I woke up like this" foundation. It takes me 10 minutes to do my makeup & I look flawless effortlessly! Just the way I like it. I feel pretty again

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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My only concern is how clear you need to be with new customers and how you advertise buying for the first time by "only " paying for shipping while you try product!
It says only $5.90 for shipping
But I end up paying $27 and some change!

Date of experience: March 4, 2023
Massachusetts
1 review
0 helpful votes
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Product - Defect Dispenser
April 4, 2023

I have ordered your foundation and concealer, both the color shade did quite match well. It is hard to match the shade by answering the Questionnaires.
Your product looks good but it is very difficult to find a color shade that will match closely.
I ordered your new product:AFTER PARTY NEXT GEN FULL COVERAGE FOUNDATION #40, the shade is too light/white, like a white paint. Also, it arrived March 2nd with a defect cap, it does not function well. Please find the attached photos.
Sincerely - Thank you for your attention.

Date of experience: March 4, 2023
Canada
1 review
0 helpful votes
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Worth every cent!
March 5, 2023

Make up for a goddess! It's application, stays on all day and no!

Date of experience: March 4, 2023