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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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It was amazing the way the correct shade for me was chosen.
I really love it
Ordering was easy, need to return my makeup. I am hoping my return will be as easy as my order.
I've tried for three days to get on this website it just will not load. I've tried to sign into my account, but it makes you receive a message to your email, which then again will not load. I have emailed multiple requests for help to their customer service line and nothing happens.
Excellent product. I missed the match slightly but once my face gets a bit of sunshine it'll be closer.
I was running low on IL MAKIAGE Woke Up Like This Foundation, I thought to place an order using my coupon code for $15 off my purchase. Went ahead and purchased the foundation again, best decision. Still one of my favorite foundations! This will be my second bottle, I do look forward to purchasing in the future and sharing with friends and family, IL MAKIAGE!
Had a friend try this make up out and she loves it! Bring on a tight budget, I haven't been able to afford a refill, but thanks to the &15 gift from you guys, I managed to order another bottle. So thankful!
I've been using Il Makiage for 4 years now and don't ever see me going back! My skin always looks smooth, hydrated, and never looks caked or streaky. I've also used two different mascaras and two different eye liners from them and they were amazing! Can't brag about my results enough. 10/10!
I don't like how every time I go to log in to your website, It has to send me a email to get linked. If I have a password and login already, I shouldn't have to go into my email to get logged in when Im a returning customer.
Easy love the questions to help with matching the foundation to you skin type.
The first product I tried was IL Makiage foundation "I woke up like this" and what a game changer. Nice complete coverage without looking like too much make up! Love it!
The website quality is just not there. So glitchy, takes forever to load, and doesn't honor discounts IT offered. Super weird experience without a doubt. Hopefully my experience with the product I ordered is better.
I love these products from the serums and moisturizers to the Woke Up like This Foundation and mascara. Best bang for the bucks!
I was highly skeptical of all those ads on Twitter and Instagram, but when my go-to foundation suddenly got discontinued, I was desperate and took the quiz (including a bleary-eyed photo in iffy lighting). Boy was I surprised when I got my trial bottle and the color matched PERFECTLY, but the foundation went on smoothly, was weightless and lasted all day! Even Sephora couldn't match my skintone with their fancy-schmancy laser gun thingy - and this one got it on the nose. I usually can get within a shade or two on my own, but this was the first time in decades I got the right foundation on the first try!
Exactly what I needed this match was the best light foundation I have ever used it does not get any better than that And trust me being able to go to any gathering with my family and friends makes me happy and I love your products Thank you so much
The questions were easy to get my match. I feel pretty confident that I will love this product.
I got the foundation and it's wonderful. I'm about to try one of the creams.
I ordered twice from II Makijage. Every time it was quick and easy. Products are as described. Recommend
A great product which lasts all day. I bought a foundation that matches my skin tone very well and doesn't settle into those inevitable wrinkles that come with aging. I'm very happy with my purchase.
I like the product but packaging forgot to include the application brush. They included the box it was supposed to be in but no brush?
I had an issue with an order, and I was so impressed how quickly you fixed it and how kind you were. Thank you that is why I'm back.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

