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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Ordering was easy finding out what I needed was easy I was supposed to receive a free gift an all I got was just what I ordered, but tried it on for the first time it looked ok but tomorrow will be the test I go back to work an will see in all the bright lights I will let you no how good it is
It would be nice to have a button to cancel or remove item from recent orders.
Did not sign up for Auto Renewal. Unfortunately I left the page for a second and I got an email saying I signed up for it. Have asked for it to be removed, waiting on response.
This was an innovative site and I surely hope it works for me! The videos of matches were pretty spectacular—very impressive!
I haven't tried the product yet because I just purchased it. BUT I had to pay for the product before I purchased it so the advertising was a lie on that part but I will be reviewing the product as soon as I get it
I was very happy because they picked out the toner that Best met my skin.
Still waiting on a response to replace before I can give an answer.
I ordered foundation for the first time and am excited to try it. After I checked out, a screen came up to add additional purchass to my order. I did not want primer and was trying to exit from the screen and then got a notification that it was purchased and will be added to my order. There is no way to cancel it that I can find. Not a great start to my experiences and I'm NOT happy that I will be charged almost $50 extra for something I do not want or need.
I like the app it is easy for me order I been a fan for over a year now so it's ok
I ordered one item for around 6.00 next thing I know I'm billed for 86.00. Tried to cancel the order when I saw what they were billing me within 10 minutes but could not cancel I was told. I have never dealt with a company like this and will never again
It was probably the most annoying sales gimmick I have ever experienced. The fact that you are trapped and have to answer and cannot skip it would definitely stop me from purchasing again.
I had purchased for the first time to do a tryout. Unfortunately I didn't get a tracking number. When will I receive my tryout? On January 18.
Horrible, it's a lie. You said you only pay for shipping and would pay in full 14days after delivery.
Very easy to use and fill out not a ton of questions I feel like they know what they are doing and talking about. I'm excited to use the product only thing is I am confused on if we use a powder with it or if it's a combination with powder already in it. I couldn't find if they sold powder to go with it
I purchased the foundation, signed up for auto shipping on a plan for future purchases and was charged. That was 3 weeks ago and I have not received my item, nor do I have any correspondence detailing a shipment. Do not fall for this scam!
This is the 2nd time Ive ordered from Il Makiage. Tbh, I had some difficulty with the site on my phone. I wasn't able to search what I was looking for easily. Oh well… technology lol. Then of course there was the shipping issue. I get it, it was during the holidays. I guess what I'm most disappointed with is the product itself. I had no idea I couldn't use any sort of makeup i.e. Foundation, concealer without it breaking down. I never read that on the description. I'm going to try it one more time but I sadly think I'm going to return it 😩
The formula seems okay. The color doesn't match like I hoped it would.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members